Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 14

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

July 31, 2025

Dealership Rating
Employee Rating

Extremely disfunction. Never seem to be given a straight answer. When I asked to speak to the manager, the manager was never around, never returned my calls or attempted to More

by granholm_1995
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

Aug 04, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 31, 2025

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Employee Rating

Had appointment and still had to wait 3 hours for oil change. Poor time management More

by LSERAFIN
Recommend Dealer
No
Aug 04, 2025

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 31, 2025

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Employee Rating

I came in for service on my 2016 Santa Fe that had developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to More

by MATTHEW NELSON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 31, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 30, 2025

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Employee Rating

I was told all lies never shop there again car is a piece of junk More

by KSIMON20133
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 03, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 27, 2025

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Mayweather made my purchase of my venue painless! The service center has been freindly and we'll organized. Thank you!! More

by wayttskeeter
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Mayweather

Jul 27, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 22, 2025

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Employee Rating

The service professional was very professional, receptive to my concerns regarding previous mechanical issues with my car, and willing to follow up on those issues. More

by JHUBBARD5
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 17, 2025

Dealership Rating
Employee Rating

Great dealership! Friendly staff! Always willing to help. Willing to explain things in ways I understand. More

by e.klinckman1995
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 17, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 15, 2025

Dealership Rating
Employee Rating

I like the professionalism of the sales persons also white variety of cars within my price range The salesperson larry was very professional and helped me a lot with the variety of cards and prices More

by PASANDERS22
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 15, 2025

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

July 14, 2025

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Employee Rating

Family Hyundai is very honest and customer friendly. They went out of their way to make necessary repairs on my Hyundai while I was in the area on vacation. They actually completed the services necessar More

by MELRDH91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jo Ana

Jul 14, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 14, 2025

Dealership Rating
Employee Rating

Excellent service, staff is friendly family Hyundai has earned my trust. They keep my vehicles running smoothly. More

by tpitts65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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