Chris Randle

My brother brought a car Kia Soul 2014 in May 2025 because the Engine light was on. Kia charged us almost 1400 and did nothing - just a software up load. In July 2025, the Engine light came back on because the Engine light was on. Kia charged us almost 1400 and did nothing - just a software up load. In July 2025, the Engine light came back on again. Kia charged us again for the diagnostics ( $307) and came back and told us that we needed to pay over 11K in repairs. This deals hip is dishonest. There was a recall on the Kia Soul 2014 engine, but they say we needed to have done it by 2024. Do not buy a Kia. It is not a good car. The new engine alone costs 7K. Do not go to this dealership. They are , in my opinion . They will mis diagnose your car and still make you pay. This has been an extremely expensive lesson. If they had correctly diagnosed this car in May we could have returned it. But by July it was too late. So. Please do not buy a Kia and do not go to this dealership for service More

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We can’t say enough great things about our experience at Straightline Kia, and it’s all thanks to two amazing people: Jesse Marshall and Cesar Regalado in Finance. From the start, Jesse was an absolute p Straightline Kia, and it’s all thanks to two amazing people: Jesse Marshall and Cesar Regalado in Finance. From the start, Jesse was an absolute pleasure to work with. He’s genuine, authentic, funny, and just all-around real. Talking to him felt like hanging out with a good friend who truly has your best interests at heart. There was no pressure, no awkward sales tactics – just honest guidance, lots of laughs, and a smooth, easy process from start to finish. Jesse is the kind of person who makes you feel seen and heard, and that made such a difference. Once we found the perfect vehicle, Cesar took over to guide us through the finance process. He was honest, EXTREMELY patient, and explained every detail without ever making us feel rushed or overwhelmed. He took the time to answer all of our questions (and there were a lot!) and made sure we left the dealership feeling confident and supported. As we were trading in our first-ever Kia that we loved so much, the running joke with Cesar became that I wanted to have the same "sparkle" in my eyes with the new car that we were buying from them as we had when we bought our old one. And he definitely made sure the sparkle was there when I left the dealership 😊 All in all, these two made the whole experience feel personal and even fun – something I never thought I’d say about buying a car. If you're looking for people who truly care, are super real with you, treat you with respect, and make the process enjoyable, go see Jesse and Cesar at Straightline Kia. You will not regret it! Thanks again, Jesse and Cesar – you both are the absolute best! More

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This dealership worked hard to get us into the right vehicle and fast when our old car died. Fast friendly service and took the time to explain everything from the loan details to every feature in the n vehicle and fast when our old car died. Fast friendly service and took the time to explain everything from the loan details to every feature in the new Sorento which we love! I will recommend Straightline Kia to anyone looking for a new car. More

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This is the third vehicle we have purchased. We really were comfortable working with Fergus and Chris Randall in the service department can’t be beat. Last service was with Amy and she was great We really were comfortable working with Fergus and Chris Randall in the service department can’t be beat. Last service was with Amy and she was great too. More

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Another great experience with Straightline Kia on purchasing a vehicle (this time new)! Sales knowledge and support was excellent, process through financing paperwork was timely, and I already know t purchasing a vehicle (this time new)! Sales knowledge and support was excellent, process through financing paperwork was timely, and I already know the service team is top-notch from servicing my previous Kia with Straightline. Great experience! More

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Amazing service from Danny and team! Danny makes you feel like a valued guest and goes out of his way to make the process smooth and quick. Honestly, go see Danny for the best service. Danny makes you feel like a valued guest and goes out of his way to make the process smooth and quick. Honestly, go see Danny for the best service. More

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Very good work attitude And good guy. There are very professional On sales car.hope you can keep it. There are very professional On sales car.hope you can keep it. More

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Amazing service! The staff at the dealership know how to take care of the clients. The staff at the dealership know how to take care of the clients. More

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This is the second Kia Telluride purchased from Straightline Kia in my family. They are amazing to deal with. A big thank you to Clark Hamilton, Rick Brar, Darren Beagle, Dany Deng and Andrew Low-o Straightline Kia in my family. They are amazing to deal with. A big thank you to Clark Hamilton, Rick Brar, Darren Beagle, Dany Deng and Andrew Low-on for making the purchase of my new Telluride easy and exciting. Their detail to a flawless customer experience is second to now. Thank- you everyone. More

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Very courteous and professional. Nick was absolutely great during the purchase process. Andrew was very informative and helpful when we picked up our new vechile. Nick was absolutely great during the purchase process. Andrew was very informative and helpful when we picked up our new vechile. More

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