Charlene Kratzer | Page 39

New Car I stopped by the service department the following day after I had purchased my new car. I noticed something was loose by my left foot and they took th I stopped by the service department the following day after I had purchased my new car. I noticed something was loose by my left foot and they took the car right away. They fixed the problem and luckily I didn’t have to wait very long. More

by joycemails Verified Customer Verified Customer

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Great service. Very Courteous and friendly. I’m greeted immediately The service representatives and mechanics know just what Imy XTerra needs. The service is f Very Courteous and friendly. I’m greeted immediately The service representatives and mechanics know just what Imy XTerra needs. The service is fast, efficient and very effective. More

by FEELGOOD_251 Verified Customer Verified Customer

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Great service Everytime I come here after i bought my charger from rothrock the service is outstanding as always.. they always remember my name with a smile Everytime I come here after i bought my charger from rothrock the service is outstanding as always.. they always remember my name with a smile More

by Dody Verified Customer Verified Customer

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Great job I had a brake issue with my car, Talked to Simone at 4:00pm on a Friday and they looked at it on Saturday and fixed it on busy schedule. Then recomme I had a brake issue with my car, Talked to Simone at 4:00pm on a Friday and they looked at it on Saturday and fixed it on busy schedule. Then recommended a oil change while it was there that was due soon. I appreciate Simone and service department for fitting me in. I highly recommend this dealership. More

by BRIAN G Verified Customer Verified Customer

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Work not complete Came in for a tire change and I have the tire protection plan and the two tires i came to change, was changed, but no air was added to it. The indicat Came in for a tire change and I have the tire protection plan and the two tires i came to change, was changed, but no air was added to it. The indicator came on when I was about to Leave. I was told by the young man that receives the incoming cars “oh it will come off once I start driving “. The lights never came off, I had to pay to put air into my both my tires. D More

by Butterfly Verified Customer Verified Customer

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Great experience! Thank you Tony, Makayla, Charlie, and Don for the great experience all of you were very helpful. Happy to own my first car! Will definitely recommend Thank you Tony, Makayla, Charlie, and Don for the great experience all of you were very helpful. Happy to own my first car! Will definitely recommend people to come visit Rothrock Motor Sales. More

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Nissan Service fob Parts was excellent. Service was impossible to talk to had leave lengthy messages on voicemails. That said they did eventually respond much later in Parts was excellent. Service was impossible to talk to had leave lengthy messages on voicemails. That said they did eventually respond much later in the day with the information that I needed. More

by jsswigs Verified Customer Verified Customer

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Excellent service great job thank you Very courteous answered all I took care of all concerns I had I will be using this dealership in the future thank you again Very courteous answered all I took care of all concerns I had I will be using this dealership in the future thank you again More

by Patrick Moyer Verified Customer Verified Customer

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