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Charlene Kratzer
Charlene Kratzer | Page 38
Service Admin
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
389 Reviews
389 Reviews
Write a Review389 Reviews of Charlene Kratzer
May 18, 2020
Service department is excellent A really care about the Service department is excellent A really care about the customer They show their concern Play their very loyal Close they have good coffee over there Service department is excellent A really care about the customer They show their concern Play their very loyal Close they have good coffee over there More
by bostonceltics71659
Verified CustomerOther Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta , Gary Christman, Alex Hieter, Dante Mancini, Wayne Roatche
Helpful 
May 06, 2020
They explained everything to me in detail and broke down the pricing for everything that was being done. Fairly good price for the amount of service. Great work! the pricing for everything that was being done. Fairly good price for the amount of service. Great work! More
by marshallhenry88
February 11, 2020
Awesome service fast and reliable and workers are helpful and friendly. Great place to get ur vehicle serviced. Plus they don't talk u into anything u don't need and friendly. Great place to get ur vehicle serviced. Plus they don't talk u into anything u don't need More
by dritz18237
Other Employees Tagged: Simone McErlean, Steve Bennett, Patrick Jeffers, Chelsea Norton, Mario Sessanta , Gary Christman, Alex Hieter, Dante Mancini, Wayne Roatche
December 07, 2019
Service Tire Pressure issue they were kind enough to get me in without an appointment. Courteous service and professional. Didn’t get the name of the lady hel Tire Pressure issue they were kind enough to get me in without an appointment. Courteous service and professional. Didn’t get the name of the lady helping me. More
by Paulina
Other Employees Tagged: Simone McErlean, Chelsea Norton
December 02, 2019
terrible I dropped my car off the day before since the service appointment was at 8:30am. I arrived at 4pm and they hadn’t even started my service. All I was s I dropped my car off the day before since the service appointment was at 8:30am. I arrived at 4pm and they hadn’t even started my service. All I was scheduled was my inspections. It took them about 15 minutes from when they brought my car into the garage to finish. I was also told I’d my inspection would be free but was still charged. More
by Steve
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta , Gary Christman, Alex Hieter, Dante Mancini, Makayla Mason, Wayne Roatche
November 27, 2019
Great Service Rothrock team is very helpfull and serviceable. I was able to get the things I needed at a great price. Great job guys. Keep it up. Rothrock team is very helpfull and serviceable. I was able to get the things I needed at a great price. Great job guys. Keep it up. More
by FDELPOZO
Other Employees Tagged: Patrick Jeffers
November 13, 2019
Fast, thorough, efficient, fair. I can only speak for the Nissan service side. They're great. Best part of the dealership. They take care of you the second you arrive, tell you the pr I can only speak for the Nissan service side. They're great. Best part of the dealership. They take care of you the second you arrive, tell you the price up front, and generally are done in the time they say they will. The waiting area is typical of dealers. Unfortunately, they run the HGTV channel constantly, even though no one awaiting seems interested in watching it. But it's otherwise comfortable. More
by Person
November 01, 2019
Thank you I drove into the service center without an appointment because the back door of my 2008 pathfinder was stuck shut because someone had a blanket betwee I drove into the service center without an appointment because the back door of my 2008 pathfinder was stuck shut because someone had a blanket between the floor and the latch. The service consultant immediately took care of everything and within 40 minutes the door with fixed and ready to go. Thanks very much for your prompt attention. More
by fatehy38
Other Employees Tagged: Chelsea Norton
October 29, 2019
Inspection The service o received was excellent. Even though I did not make an appointment, I was taken care of in a timely manner. I would definitely recommend The service o received was excellent. Even though I did not make an appointment, I was taken care of in a timely manner. I would definitely recommend Rothrock. More
by Shelly
Other Employees Tagged: Simone McErlean, Chelsea Norton
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