I've had the pleasure of working with the Klaben family for over 40 years. I started out washing cars, driving the parts truck and selling cars. After graduating from the University of Akron I was given the opportunity to work as a service advisor, which then led to being a dispatcher, and then service management. I've lived in the Akron/Kent area all my life. I enjoy spending time with my family, my dogs and in the Summit County Metro Parks.
Read moreDealership Experience
42 yrs, 11 mos
Industry Experience
42 yrs, 11 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
68 Reviews
Write a Review68 Reviews of Carl Bujorian
December 07, 2016
Best in Service When you enter the Klaben service facility it is bright and clean. The service lane was entirely full of vehicles and their owners. We had no less t When you enter the Klaben service facility it is bright and clean. The service lane was entirely full of vehicles and their owners. We had no less than 5 persons greet us or assisted in getting our vehicle in for service. Kyle Sott repaired our hood latch while our vehicle was still in the service lane. He had the latch repaired in less than 2 minutes. By the time Kyle had checked all of our Lincolns lights and under-hood fluid levels our service advisor was ready to complete our service documents. This was the first time we had Don Xu as a service writer. Don is a really personable service advisor. We were discussing the pronunciation of has last name and he began telling my wife and I about his family and even showed us pictures of his wife and kids. Don Xu had our Lincoln in serviced and washed in less than 1 1/2 hours. It doesn't get any better than that. What a great place to do business! More
Other Employees Tagged: Tom Alcorn , Kyle Sott, Don Xu
November 14, 2016
Great Service! We had a bad accident in which our front driver's side tire and rim were damaged beyond repair. The service center put me in touch with the body shop We had a bad accident in which our front driver's side tire and rim were damaged beyond repair. The service center put me in touch with the body shop (we needed to file an insurance claim) and everyone was unbelievably courteous and helpful. They put us at ease by returning calls, and keeping us posted every step of the way. I cannot imagine getting better service anywhere else! More
Other Employees Tagged: Mike Brandvold , Kyle Sott, Steve Workman
October 20, 2016
Service I brought in my F150 for a few minor repairs shortly after purchasing it. Everyone was helpful and acted quickly. When I picked my truck up it was com I brought in my F150 for a few minor repairs shortly after purchasing it. Everyone was helpful and acted quickly. When I picked my truck up it was completely taken care of, clean and ready to go. Great service! More
Other Employees Tagged: Terry Baughman, Mona Crooks , Matt Moyers
July 12, 2016
Excellent customer service! Excellent customer service by all personnel, always explain in easy to understand terms, very accomodating & works with your schedule, nice waiting r Excellent customer service by all personnel, always explain in easy to understand terms, very accomodating & works with your schedule, nice waiting room! Definitely recommend loyalty link-SAVE $!! Covered deductible on extended warranty on my CPO-Thanks Kim!!! More
Other Employees Tagged: Kim Wolfram, Tom Alcorn
July 04, 2016
Always pleased with service Every employee is friendly, greets you with a smile, service is thorough but timely. Always feel taken cared of here- never have had a bad experience Every employee is friendly, greets you with a smile, service is thorough but timely. Always feel taken cared of here- never have had a bad experience in the last 4 years I've been going here. More
Other Employees Tagged: Mike Brandvold, Joe French, Tom Alcorn , Jason DeMarco, Eric Dyer
May 21, 2016
Purchase of a new Ford Edge Titanium Terry Baughman & Tex Welch are two great employees of Klaben Kent.They are friendly & accommodating.. Terry made me feel like family and truly took he Terry Baughman & Tex Welch are two great employees of Klaben Kent.They are friendly & accommodating.. Terry made me feel like family and truly took heed to my needs. More
Other Employees Tagged: Terry Baughman, Joe French , Tex Welch
April 27, 2016
Great Deal on a Great Car at a Great Dealership Bought a certified used Fusion last week and was pleased with the ease of the transaction. Matt and Tim and Christine made the transaction go very sm Bought a certified used Fusion last week and was pleased with the ease of the transaction. Matt and Tim and Christine made the transaction go very smoothly. More
Other Employees Tagged: Matt Moyers
April 18, 2016
Klaben Ford Service My experience with Klaben Ford's Service was top notch. I was in and out quickly, and treated very well. i would definitely recommend their service My experience with Klaben Ford's Service was top notch. I was in and out quickly, and treated very well. i would definitely recommend their service to anyone. More
Other Employees Tagged: Eric Dyer, Dave Mott