Bruce Deacon | Page 2

Bruce has always gone above and beyond at fixing my truck as a large portion of my wage depends on my truck it is amazing how helpful he is thanks Bruce I hope your there as long as I own a Nissan as a large portion of my wage depends on my truck it is amazing how helpful he is thanks Bruce I hope your there as long as I own a Nissan More

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Awsome experience made everything easy and streamlined the way I wanted. Awesome service department always there for any questions I have. Great team to deal with. the way I wanted. Awesome service department always there for any questions I have. Great team to deal with. More

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I had an amazing experience financing my new 2019 Nissan I had an amazing experience financing my new 2019 Nissan Kicks, something I never thought I'd see myself being able too get, but the salespeople at I had an amazing experience financing my new 2019 Nissan Kicks, something I never thought I'd see myself being able too get, but the salespeople at Nissan made it happen even though it seemed impossible, Colton Lehoux really helped me out with getting me this vehicle and he is a great salesman too go through, I highly recommend More

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Extremely pleasant experiance "I have had an extremely pleasant experience working with Ahmed El Tayeb and the staff. They were extremely helpful with all of my questions and I nev "I have had an extremely pleasant experience working with Ahmed El Tayeb and the staff. They were extremely helpful with all of my questions and I never felt uncomfortable. I highly recommend this dealership and you will have a very pleasant and smooth visit. Thank you to all the staff for your respect, patience and courtesy !" More

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Say No to Nissan I am so disappointed at the service of GP Nissan. This is the second issue I've had with them. I have bought 3 vehicles from them. They are Great a I am so disappointed at the service of GP Nissan. This is the second issue I've had with them. I have bought 3 vehicles from them. They are Great at selling vehicles but do not provide customer service at all. As soon as you drive your vehicle off the lot you are screwed. I cannot drive my car in winter because of known defects that they are not willing to remedy. Service department guy, Rob, hung up on me saying call back when I can be sensible after my heater quit working which he said was a known issue and I am 2 hours away and cannot drive my car to have it looked at because I cannot see out the window. I did not scream or swear or degrade him in any way. When I called back to speak the the manager Bruce he defended his service man rather than apologizing and didn't offer me a sensible solution. Apparently Nissan thinks it is acceptable to only drive your car when it is above freezing. I called and asked for the number to corporate and they all said they didn't have the number. Hmmm...very interesting. My last Nissan had the transmission go at 17000 kilometers in the middle of Wyoming. I had the extended warranty and still had to pay 4000 out of pocket to get my car home for a warranty issue. Then they ask if I have the extended warranty now, which I opted out of because in addition to paying for it the last time, and then having to lose an additional 4000, they told me that they cannot provide a rental car but a tow (2 hours away, leaving me without a car) because I don't have the extended warranty, even though it is a manufacture defect! The manager wasn't willing to work with me despite me leaving raving reviews for all 3 vehicles that I purchased from them in the past. It took me too long to realize how stupid I am for even going back. They pretend to be amazing to get you to buy but God forbid anything going wrong that isn't your fault and is a complete defect of the car, you are screwed. So now I have a car that I can't drive until probably April now and am so disappointed and let down by someone I have given my business to for so many years. I will never buy another Nissan again and would strongly urge people to think about this before driving a car off of that lot. The extended warranty didnt protect me, the regular warranty didn't protect me and now I am paying for a car that cannot be driven until we are above freezing temperatures. Thank you Nissan for taking advantage of a great loyal customer. You no longer have my loyalty and need to remedy this problem. I am a single mother who cannot get to work because of poor customer service and a faulty vehicle. Not the first time, either. Boo on customer service and you should never hang up on a stranded customer, especially when they are not screaming, swearing or belittling you, just desperate for a remedy. I hope you all are proud of yourselves for the way you handled this situation because you lost my business and I will share my story with my friends rather than referring them as I've done in the past. More

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Credit savers My name is Shane Carter. I’m going to be brutally honest. I had one of the worst credit ratings a person can have and Grande Prairie Nissan took a cha My name is Shane Carter. I’m going to be brutally honest. I had one of the worst credit ratings a person can have and Grande Prairie Nissan took a chance to help me out and build up my credit. They sat me down and made out a plan with me, showing me what I had to do to be able to get the dream car that I wanted. A women by the name of Agnieszka, worked extra hard just to help me out. I want to put in a personal thanks to Agnieszka and the rest of the staff at Grande Prairie Nissan for taking that chance and helping me to not just get my credit back, but to also get my life back on track. I highly, highly recommend anyone that is having problems getting a vehicle, to maybe start with Nissan. They really do put in the extra effort to make sure your happy and comfortable with the vehicle you purchase. Ty and have a Merry Christmas and a very happy new year. More

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Changed my mind about Nissan I previously bought a Nissan in Calgary a few years back, and had a horrible experience. since than I have refused to by a Nissan. However after speak I previously bought a Nissan in Calgary a few years back, and had a horrible experience. since than I have refused to by a Nissan. However after speaking with Jason over at GP Nissan I decided to by a 2018 Nissan Pathfinder. I couldn't be happier with my choice of going back to Nissan. Everyone there was so awesome to deal with. Anytime I have any questions they have no issues explaining things for me. Love Love Love Grande Prairie Nissan and loved dealing with Jason as a sales man. Thank you Jason!!! More

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She is the greatest Mandy is the best at her job, she's so friendly, helpful, professional and kind. Nissan would truly be at a lost if they ever loose her to the competi Mandy is the best at her job, she's so friendly, helpful, professional and kind. Nissan would truly be at a lost if they ever loose her to the competition More

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Great She friendly and helpful dealership..and she help me to assist everytime i contact her..thank you agneizka for giving me a good deal..😚😙 Good job!! She friendly and helpful dealership..and she help me to assist everytime i contact her..thank you agneizka for giving me a good deal..😚😙 Good job!!! More

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A plus I just cannot say enough about these guys in service. They are attentive, helpful and respectful. They have such a good crew in there and seem to e I just cannot say enough about these guys in service. They are attentive, helpful and respectful. They have such a good crew in there and seem to enjoy working together and having fun doing it. The knowledge is fantastic. What one doesn't know another is right there to fill in the blanks. More

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