Brittany Fjellstad | Page 6

Service Fast and efficient service from drop off to pick up. You may want to look at using more than one shuttle driver during especially busy seasonal times Fast and efficient service from drop off to pick up. You may want to look at using more than one shuttle driver during especially busy seasonal times like winter changeover. More

by LUCGD Verified Customer Verified Customer

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Tie rod replaced Got my tie rod replaced under warranty, alignment was done which was nice! The circled where the tread depth would be but didn’t give a number which w Got my tie rod replaced under warranty, alignment was done which was nice! The circled where the tread depth would be but didn’t give a number which would’ve been nice, but not a big deal. Also would’ve liked it if my car was washed or at least rinsed off like at most dealerships but again, not a big deal at all! More

by MATTHEW-K1 Verified Customer Verified Customer

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Great Service as usual. Did a tire switch out on both my vehicles. Went smoothly and quickly. No issues at all. Staff is super friendly and extremely helpful. Thanks. Did a tire switch out on both my vehicles. Went smoothly and quickly. No issues at all. Staff is super friendly and extremely helpful. Thanks. More

by TIMDOERKSEN1 Verified Customer Verified Customer

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Tire rotation. Replace summer tires with winter tires Good service. The vehicle was ready when promised. In addition they were courteous to replace the wiper blades as well. Brittany recommended wheel ali Good service. The vehicle was ready when promised. In addition they were courteous to replace the wiper blades as well. Brittany recommended wheel alignment etc. Thanks for the suggestion. More

by UKRISHNAPPA Verified Customer Verified Customer

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Service When I received a factory recall from Ford Canada I chose northstar, initially for for the location. Since then, I take my fleet vehicle there for eve When I received a factory recall from Ford Canada I chose northstar, initially for for the location. Since then, I take my fleet vehicle there for everything regarding safety or maintenance. Truly a seamless experience with more than acceptable timelines. When asked last how my experience was, my reply was .. see you in 8k km. Thank you North Star....perhaps next time I'll take you up on a courtesy shuttle lift. More

by DREW.ZENITH Verified Customer Verified Customer

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Was good. Got my winter tires switched over and it was all quick and easy. Staff was friendly, and it was over twice as fast as a different dealership I used in Got my winter tires switched over and it was all quick and easy. Staff was friendly, and it was over twice as fast as a different dealership I used in Calgary. My only real gripe was how long it took me to get my keys back, as it took a man in a suit to grab someones attention. More

by DAWATNEY Verified Customer Verified Customer

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Feel important at every visit Fiona and the staff are always pleasant and efficient every time I come in for service which is very important to me. I have been FORD customer for ov Fiona and the staff are always pleasant and efficient every time I come in for service which is very important to me. I have been FORD customer for over 40yrs, but almost tempted to leave because of poor service. However, since CROWFOOT FORD change ownership a few years ago, I appreciate the staff and management so much, we purchased a new 2017 ESCAPE. THANKYOU!! FIONA is the BEST!!! More

by PAULINEWINGERTER Verified Customer Verified Customer

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Great Service Great service, they were efficient, Brittany came to me in the waiting area so I wouldn’t have to go back up the stairs with my crutch. Very thoughtfu Great service, they were efficient, Brittany came to me in the waiting area so I wouldn’t have to go back up the stairs with my crutch. Very thoughtful. More

by AMANDAHOOD12 Verified Customer Verified Customer

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Good service as always. All was okay except that I had to pay to have my tries balanced and I never had to do this on top of my prepaid coverage from when I bought the car. I All was okay except that I had to pay to have my tries balanced and I never had to do this on top of my prepaid coverage from when I bought the car. I was not aware that the detail cleaning of my car was a cost especially $100.00. This took me off guard and was very unexpected. I became very upset as it was not believed or understood why I did not know this. So this cost on top of the balancing of tires and not knowing this cost was very upsetting for me. I have had to endure lots of expenses moving to BC and moving back to AB as I could not find work. However I agreed to pay 1/2 the cost and this was arranged. I sincerely apologized to the man I yelled at. This is not my nature and it occurred as an outcome from a build up of financial stressors. The manager listened to me and explained my whole bill to me. Then I felt heard and validated regarding this whole situation. Thank you again. With Gratitude, Judith M. Snell More

by CANADIAN7 Verified Customer Verified Customer

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Professional and organized I felt that I was treated well with organized and professional staff. The cost of service was as discussed and my truck was ready on time. I felt that I was treated well with organized and professional staff. The cost of service was as discussed and my truck was ready on time. More

by Vito123 Verified Customer Verified Customer

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