Brittany Fjellstad | Page 7

Recall work Always friendly service!!! Everything went great this time! The shuttle drive is amazing!! Nothing bad to say at all. I do not have anything else to Always friendly service!!! Everything went great this time! The shuttle drive is amazing!! Nothing bad to say at all. I do not have anything else to say. More

by MOMOFTWO770 Verified Customer Verified Customer

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Very bad service Service consultant did not take the request properly and serviced what did not want and missed service what I requested to do. Bad experience for th Service consultant did not take the request properly and serviced what did not want and missed service what I requested to do. Bad experience for the second time. Staff not friendly. Sorry no more visits from me for this location. More

by Keith Verified Customer Verified Customer

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Very thorough and explained all service to me. Highly recommend Northstar Service dept. It was nice to be greeted in a friendly manner by Fiona While being served. A family feel to start my day o Highly recommend Northstar Service dept. It was nice to be greeted in a friendly manner by Fiona While being served. A family feel to start my day off in a positive way, thank you all, More

by beverley39 Verified Customer Verified Customer

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Overall Great Booked an appointment to get some work done on the sunroof. I guess when they booked the appointment they forgot to call the upholstery guy and wasn’t Booked an appointment to get some work done on the sunroof. I guess when they booked the appointment they forgot to call the upholstery guy and wasn’t able to complete the work. If they had it would have been a 5 star. I now have to rebook the appointment. Everything else I needed to get done was done however. More

by TAUJA.WHELAN Verified Customer Verified Customer

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Service and detailing Took my truck in for it's scheduled service, also asked to have the rubber for my box cover be re-glued and the support to hold cover up be adjusted. Took my truck in for it's scheduled service, also asked to have the rubber for my box cover be re-glued and the support to hold cover up be adjusted. I also had the truck Platinum Detailed, wow does it ever look great. Service and repairs completed in timely manner. More

by TMUDRYK2 Verified Customer Verified Customer

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Best Ford Dealer in Southern Alberta I highly recommend this dealership due to outstanding customer service and the best service department for Ford trucks in Southern Alberta. Their dies I highly recommend this dealership due to outstanding customer service and the best service department for Ford trucks in Southern Alberta. Their diesel technician is awesome and takes excellent care of my truck. Brittany and Fiona are excellent service reps and I drive from Chestermere to NW Calgary due to this dealership being so awesome. I have purchased 3 trucks from this location and my next truck will be from there too. More

by JHMUGFORD Verified Customer Verified Customer

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Great efficient service! Excellent, friendly service. I was in and out for my regular maintenance in under an hour! Very impressive. Everyone I dealt with was friendly, acc Excellent, friendly service. I was in and out for my regular maintenance in under an hour! Very impressive. Everyone I dealt with was friendly, accommodating and professional. More

by CHRISPRESTON18 Verified Customer Verified Customer

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Excellent customer service! Brittany was great in summarizing what I needed done (used drop box envelop), and she indicated that the service team wouldn't do unnecessary work (re Brittany was great in summarizing what I needed done (used drop box envelop), and she indicated that the service team wouldn't do unnecessary work (re: brake check). She followed up after the technician looked at it to let me know estimate time it would be done which was great so I could plan my day! More

by DEANNA.COLLEY Verified Customer Verified Customer

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Excellent. I took my Edge in for the Motor Protection Plan. They found a small leak, called me right away, said it would take an extra day. The leak was fixed I took my Edge in for the Motor Protection Plan. They found a small leak, called me right away, said it would take an extra day. The leak was fixed, everything checked and the car was ready on schedule. I couldn’t ask for better service. More

by Edge owner Verified Customer Verified Customer

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Extremely helpful, as always This latest visit was somewhat of an emergency situation, and I was very happy with how Northstar tried to help out. I had issues while pulling our tr This latest visit was somewhat of an emergency situation, and I was very happy with how Northstar tried to help out. I had issues while pulling our trailer to go camping. And because I was out of town on a weekend, Brittany at Northstar contacted another Ford dealership, in another town, to explain the situation and to see if there was a chance they could take a look. While at a campsite in the mountains, I received calls and texts keeping me updated which kept my panic level low. More

by SHANEMARK Verified Customer Verified Customer

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