Brittany Fjellstad | Page 4

Change tires The extra effort, mainly in the area of customer service, by my service advisor, Brittany Fjellstad, was very good. It alleviated couple of unseen pr The extra effort, mainly in the area of customer service, by my service advisor, Brittany Fjellstad, was very good. It alleviated couple of unseen problems to my total satisfaction. More

by TEEGLON1 Verified Customer Verified Customer

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Prompt and courteous As usual Service was very good. Staff are always prompt and professional. Everything is explained fully so there are no surprises waiting for you wh As usual Service was very good. Staff are always prompt and professional. Everything is explained fully so there are no surprises waiting for you when you pick up your vehicle. More

by PKSNOW Verified Customer Verified Customer

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service better for 3 years I bought the SUV 3years ago. Northstar dealer is good service company. I feel very well after the vehicle is repaired every time. Your employees a I bought the SUV 3years ago. Northstar dealer is good service company. I feel very well after the vehicle is repaired every time. Your employees are very kind for our customers. The shuttle drivers are all nice. Thanks More

by FXA639 Verified Customer Verified Customer

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Satisfied with all the employees We have purchased 3 vehicles over the past 2 years from this dealership, from sales to service we have been very happy! Always on time and proffession We have purchased 3 vehicles over the past 2 years from this dealership, from sales to service we have been very happy! Always on time and proffessional. More

by HATS_OFF Verified Customer Verified Customer

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Great Good friendly service , they keep you posted on your service , the details on my truck was awesome as always ! The suttle service is also convenient Good friendly service , they keep you posted on your service , the details on my truck was awesome as always ! The suttle service is also convenient , More

by CSCOCARPENTRY Verified Customer Verified Customer

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3M installation and repair, winter tires and front level kit Very impressed with the service. Was the first time I recieved text updates on progress Absolutely Love that! Keep it up. Thanks again Brittany! Very impressed with the service. Was the first time I recieved text updates on progress Absolutely Love that! Keep it up. Thanks again Brittany! Jocelyn really helped too when I was trying to get pricing on 3M and front level kit, and to make sure the 3M looked spectacular when done. Thanks Jocelyn More

by STAMPMAN Verified Customer Verified Customer

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Uncompromising satisfaction I dropped off my vehicle the evening before. When I went about my day I stopped by the dealership to confirm some additional service I asked for. Bein I dropped off my vehicle the evening before. When I went about my day I stopped by the dealership to confirm some additional service I asked for. Being a Monday morning, it was quite busy and Brittany took the time to address me and put me at ease that all will be taken care of. Through the day she kept me updated on my service and had everything done before the promised time. That’s unwavering service. More

by Dave Verified Customer Verified Customer

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Great Service Very efficient and helpful staff. Good communication during the day of service. Work was accomplished as asked. Always find the staff very friendly Very efficient and helpful staff. Good communication during the day of service. Work was accomplished as asked. Always find the staff very friendly. Thank you! More

by MHARLTON Verified Customer Verified Customer

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Never easy Great service. But.... no matter how you book it and ask for (and agreed upon by Ford) a specific time booked 5 weeks in advance they always tell you Great service. But.... no matter how you book it and ask for (and agreed upon by Ford) a specific time booked 5 weeks in advance they always tell you, you need to wait upto half the day and should specify using whatever terms they have to be able to receive service at a pre-arranged time. Also tire storage at $200 annually is double what some competitors offer, better shop around. Tire change fees also fluctuate. Shop fees are also added to prices, although posted and in the fine print, it can add up. More

by LOMBA03 Verified Customer Verified Customer

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No explanation of service - and truck not ready when promise Truck was promised to be ready at 4. Then said they needed an extra 15min. By 4:30 it was finally ready but no one really understood what the tech h Truck was promised to be ready at 4. Then said they needed an extra 15min. By 4:30 it was finally ready but no one really understood what the tech had done or could explain to me. I was left in the service bay waiting till two techs arrived and asked where my truck was. I had no idea as no one had told me. The techs came to the truck and could not figure out what had been done or how to explain. Not a great service experience for first time. More

by MJRJMAZURYK Verified Customer Verified Customer

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