Bob Ross
Bob Ross at Family Hyundai

Bob Ross

New Car Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.3
103 Reviews
4.3

103 Reviews

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103 Reviews of Bob Ross

June 29, 2025

Dealership Rating
Employee Rating

Good service and people timely and on time prompt to let you know about problems More

by MICHAELHICKEYJR
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 05, 2025

Dealership Rating
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My last service was a oil change and oil was all over my engine bay More

by JACK_FLACK
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Recommend Dealer
Yes
Jun 06, 2025

Family Hyundai responded

Jack, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 07, 2025

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Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! More

by DEZIROMO2010
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Recommend Dealer
Yes
Mar 07, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 06, 2025

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Fantastic business, excellent service and employees. Very polite staff. Wouldn’t go anywhere else. Highly recommended. More

by POTBELLYINC
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 26, 2025

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Employee Rating

The Best Ever! Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. More

by RIFFNLIX
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Recommend Dealer
Yes
Jan 27, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Kristie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2024

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Employee Rating

The service manager Michael was very rude and stated for me not to bring my vehicle back after I questioned the invoice because they over charged me. I showed the cashier and one of the sales manager’s Bob More

by PROSPERNOW
Service Price Transparency
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Recommend Dealer
No
Dec 04, 2024

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 25, 2024

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Employee Rating

Jose and everyone in management and finance were very friendly and knowledgeable. They made the whole experience painless!!! More

by PAMPRICE72
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Scott Lupo, Jose Palomares , Marc Dabaco

Nov 27, 2024

Family Hyundai responded

Pam, Thank you so much for your kind words for Jose, and for taking the time to leave us this wonderful feedback!

October 14, 2024

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Employee Rating

Great experience from start to finish. We bought a Tucson Limited from George "Skip" Hasenjaeger. He made the process easy and he was very professional and courteous. We will be back there More

by paintingpluschicago
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Recommend Dealer
Yes
Oct 14, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with George here at Family Hyundai. We appreciate your business and hope to see you again soon!

September 14, 2024

Dealership Rating
Employee Rating

I will always buy my Hyundai from Larry, as long as he is with Family Hyundai. Larry is the Best!!!!! More

by Knight
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Sep 16, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. Larry and our team appreciate your business and hope to see you again soon!

August 07, 2024

Dealership Rating
Employee Rating

Very polite very good did take all to get my service done properly excellent customer service More

by MRCORNY357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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