Basil Silas | Page 45

The vehicle buy experience for my family was simply AMAZING. I will like to thank Basil particularly and the team of his Manager and Credit Personnel who combined so closely to effect our vehicle purchase in rec I will like to thank Basil particularly and the team of his Manager and Credit Personnel who combined so closely to effect our vehicle purchase in record time. Basil's Sales skill is exceptional. From walking into his office, the clarity of his communication, friendliness, search and explanation of the options currently available and preparedness to even search other locations where our target specs could be found was exceptional. The decision to buy straight away at this single encounter was based on the confidence and knowledge exhibited by Basil. It was easy to compare him with other Sales Reps of other dealers where we had previously searched for our dream car. Trust me Basil cannot be separated from Exceptional Service. More

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My Experience I recently graduated from College and was very excited to get a new car. Basil made my experience very simple and easy! 5 Star Serv ice! I recently graduated from College and was very excited to get a new car. Basil made my experience very simple and easy! 5 Star Serv ice! More

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Great Experience Just picked up my New 2014 Chevy Trax :)...first I would like to thank Basil for his professionalism, sense of urgency and most importantly his sales Just picked up my New 2014 Chevy Trax :)...first I would like to thank Basil for his professionalism, sense of urgency and most importantly his sales skills with regards to blending both business and personal comfort. As we all know, when you're buying a vehicle, you appreciate someone who is down to earth and knowledgeable at the same time! For myself, the people working at the Customer Service centre created my first impression of the dealership, friendly and welcoming. All expectations were met, my vehicle was ready when promised and all the details reviewed. Again thanking everyone who made this decision an amazing experience. Cheers!!! More

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Fantastic car buying experience Just bought a 2014 Buick Encore from Basil and it was one of the best experiences I have had when buying a car. Paula MacDougall in the finance depart Just bought a 2014 Buick Encore from Basil and it was one of the best experiences I have had when buying a car. Paula MacDougall in the finance department went above and beyond the call of duty. Both Basil put up with my endless questions via email and found the best solution for my wife and I. Great experience! More

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Wonderful Trade in Experience with Basil After having a bad experience going to JohnBear GM dealership in Hamilton, I decided to try out the Budds GM in Oakville in hopes of a better experien After having a bad experience going to JohnBear GM dealership in Hamilton, I decided to try out the Budds GM in Oakville in hopes of a better experience. Am I ever glad that I did! My Fiance and I walked into the dealership and was greeted by Basil Silas who right away offered us drinks and made us feel welcome while he addressed our inquiry. He was able to solve a problem that the other dealership was unwilling and incapable of resolving for us. He not only got us the vehicle that we were looking for but was also able to get my Camaro appraised and payment structure sorted out in one sitting in exactly our budget and needs. We cannot recommend Basil more and will be coming to him over and over again in the coming years when looking for new cars and sending all our friends and family his way. Rob was also a wonderful person to deal with when finalizeing the offer, confirming delivery date, dealing with bank and more. Overall we are thrilled to have come to Budds in Oakville thanks to both Basil and Rob. More

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Excellent customer service Although the purchasing process occurred some unexpected problem with my driving licence, Basil tried hard to cooperate with his colleges to help me w Although the purchasing process occurred some unexpected problem with my driving licence, Basil tried hard to cooperate with his colleges to help me went through the process. Deserved a compliment! More

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They truly had to work hard to get my sale! Bought a new 2014 Cruze after i burnt through my KMS on my lease with 16 months remaining, this makes things extremely hard. Would recommend this team Bought a new 2014 Cruze after i burnt through my KMS on my lease with 16 months remaining, this makes things extremely hard. Would recommend this team for all my friends and family I have also dealt with Jason Corrigan in service on numerous occasions, And personally will only deal with him as he takes the time to listen and investigate my concerns even if they arent apparent when the car is at the dealership. More

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Professional and friendly I was looking for a Camaro for a while and frustrated with all the non sense out there. Once I found another camaro that caught my eye I decided to c I was looking for a Camaro for a while and frustrated with all the non sense out there. Once I found another camaro that caught my eye I decided to call budds in oakville. I live in cornwall which is 5 hours away. They put me in contact with a salesman named Basil. From the start he wa very informative, polite and I felt a good vibe from him. After about an hour of speaking with him back and forth phone calls I bought the camaro ss by phone! Imagine that! I've never bought any car by phone before. But I did my research and found Budds had a great name and this guy backed up the name. Once I arrived for pick up of my new Camaro he was very nice and polite and a pleasure to deal with. He even picked me up at the train station. Once the deal was done and I was ready to leave he noticed a scuff mark on the interior of the car where he actually buffed it himself. Amazing! More

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Makes buying a car easy! Basil is a great sales person. He's very friendly, very professional, helpful, outgoing and insightful etc. From the first day I walked into the deale Basil is a great sales person. He's very friendly, very professional, helpful, outgoing and insightful etc. From the first day I walked into the dealership I felt welcomed and Basil made sure he took really good care of me. I'm most grateful for that. When we identified few issues with the 2010 Traverse I was buying Basil and Craig step up and make sure things would be taken care of. Rob took the time to explain all the finances and do the paperwork with precision, thank you. The only downfall was the long waiting to have a broken clip of the sunshade (front sunroof) replaced. When we identified the issue it supposed to be replaced by a new one. After waiting three weeks for the part ( GM sent the wrong one at first) the issue was solved by adding epoxy to the broken piece, an easy fix that doesn't look good, just don't understand why the waiting for a new part if that was the intention. Not a 100% experience with service but I will definitely refer as many people I can to come and see Basil as he helped me out a lot.. Amazing job. Keep up the good work. It takes people like you to make buying a car a better place experience. More

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Excellent, Highly recommended This was my first purchase at Budds and will be remembered as the best experience I"ve had at a dealership. Basil is very patient and listens to what This was my first purchase at Budds and will be remembered as the best experience I"ve had at a dealership. Basil is very patient and listens to what is in your best interest. I plan on purchasing my next vehicle at Budds, with Basil, and recommend him to all my friends and family. More

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