
Dealership Experience
1 yr, 3 mos
Industry Experience
14 yrs, 6 mos
Languages Spoken
English
10 Reviews
Write a Review10 Reviews of Ashley Rouble
April 30, 2025
I ran into a bit of an urgent situation with my 14-day new Kia Seltos on a Friday evening. I had driven through a construction zone and picked up a nail in my tire. As I had purchased the 1-year Kia tire new Kia Seltos on a Friday evening. I had driven through a construction zone and picked up a nail in my tire. As I had purchased the 1-year Kia tire warranty on the vehicle, I returned home and placed a call to my sales rep, Andrea, at Turpin Kia, where I leased my vehicle. She not only confirmed the details of the warranty, but connected me with Ashley, who arranged pick up, repair and drop off of the tire to my home within 48 hours. After 15 years of buying (3)/leasing (1) vehicles from other Kia dealers in the area, I could not be happier with the service I'm receiving from Turpin. They can consider me a loyal customer, who has already recommended them to anyone looking for a vehicle. 100% worth the short drive to Carleton Place! More
Other Employees Tagged: Andrea Cunningham, Vicki Huang, Justin Morin-Wilson
April 21, 2025
It's easy to make an appointment. Service is fast and very friendly. This dealership takes a lot of care in making sure my vehicle is safe and fully maintained. They ask for permis Service is fast and very friendly. This dealership takes a lot of care in making sure my vehicle is safe and fully maintained. They ask for permission before doing any extra unexpected work. More
Other Employees Tagged: Karen Clouter, Victor Street
April 18, 2025
very friendly and helpful both in sales and service department, I had been told by someone I should go elsewhere for service but I prefer to go where I bought the vehicle and found the people there gre department, I had been told by someone I should go elsewhere for service but I prefer to go where I bought the vehicle and found the people there great More
Other Employees Tagged: Victor Street
April 17, 2025
The front line service staff are very professional, friendly and competent and explain every step of the process that is required to remedy whatever problem you and your vehicle might have. They are al friendly and competent and explain every step of the process that is required to remedy whatever problem you and your vehicle might have. They are also able to give a timeline for any repairs. More
April 15, 2025
Winter Tire change, oil and wheel alignment, balancing. Car drives great. Service was very good. Car drives great. Service was very good. More
Other Employees Tagged: Victor Street
April 09, 2025
Very service oriented, great team in Service and Sales, happy with my three year lease happy with my three year lease More
Other Employees Tagged: Victor Street
April 08, 2025
Outstanding staff and techs. Customer support is the best. They go out of their way to make sure that the vehicle is serviced, maintained and repaired properly. I drive 2 hours t Customer support is the best. They go out of their way to make sure that the vehicle is serviced, maintained and repaired properly. I drive 2 hours to get my vehicle maintained by Turpin Kia Service department - that's how good they are. More
Other Employees Tagged: Karen Clouter, Victor Street
March 31, 2025
Courteous, on time, professional. I have always had exceptional service and sales from Turpin Kia. Have bought two cars from them. Would buy two more! I have always had exceptional service and sales from Turpin Kia. Have bought two cars from them. Would buy two more! More
Other Employees Tagged: Karen Clouter, Victor Street
February 28, 2025
We found the maintenance section to be very friendly. The appointment was on time efficient and informative. They spoke to both me and my wife with respect. Thank you Ashley. The appointment was on time efficient and informative. They spoke to both me and my wife with respect. Thank you Ashley. More