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Arnaldo Perez
Arnaldo Perez at Big Star Hyundai

Arnaldo Perez | Page 2

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

3.9
16 Reviews
3.9

16 Reviews

Write a Review

16 Reviews of Arnaldo Perez

October 23, 2023

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Employee Rating

I bought a 2018 ford fusion and on the way home the tire pressure light came on. I filled with air so no big deal. The next day my daughter pointed out that the seatbelt on the drivers side rear was detache More

by mlthax831
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Recommend Dealer
No

Other Employees Tagged: Eric Chairis

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Oct 27, 2023

Big Star Hyundai responded

Thank you for your review. Sorry to hear that feel that your service experience with us was below expectations. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement. Please reach out to me directly with the goal of a quick resolution. Kohl Young, Service Director, kohly@bigstarhyundai.com

October 10, 2023

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Professional, outstanding, went beyond, very quick response, answered all questions to my understanding, made me feel family More

by CVELEZ1976
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Recommend Dealer
Yes

Other Employees Tagged: Valor Ojeda

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Oct 10, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 05, 2023

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Alex was great he did the work we felt like family got the deal done best dealerships More

by jobss2944
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Recommend Dealer
Yes

Other Employees Tagged: Marc

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Oct 06, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 17, 2023

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Waiting is too long no refreshments no water just wait n sign life away with no explanation More

by tdangerogun2518
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Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson , Jimmy kirby

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Sep 18, 2023

Big Star Hyundai responded

Thank you for your review. Our new refreshment service was delayed, but is on the way. Please reach out to me directly with your best contact information so that I may gather some perspective and address any other concerns. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com.

September 03, 2023

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Armando and Sam were very kind and courteous. Exceptional customer service. Would highly recommend to friends and family. More

by REBECCA.FLEMING0713
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sam Caldwell

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Sep 05, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

August 03, 2023

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I was not treated nicely as a customer who bought a car I’m mad More

by 73Toni
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Recommend Dealer
No

Other Employees Tagged: Luis Delcid, Arin Robeson

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Aug 04, 2023

Big Star Hyundai responded

Thank you for your review, we value your feedback. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com.

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