Andrew Sutherland

I visited Charlesglen Toyota a few months ago to see if I could get my name on the list for the 2024 Tacoma. While it started to look like it will take a bit longer then expected, I opted to start my search could get my name on the list for the 2024 Tacoma. While it started to look like it will take a bit longer then expected, I opted to start my search for a 2023 model instead. I met with Andrew Sutherland numerous times (probably more then he liked). We walked through models, colours, features, the works. Looked at new/old and I was inching myself closer to a new purchase (after 3 to 4 visits). I landed on the TRD Sport Premium package, but at this time (end of December 2023) I wasn't having much luck sourcing one from this dealership - I know this post is a bit different, but I've been to 4 other dealerships in town and met with numerous sales staff and Andrew was by far the least pushy, most informative and accommodating. He had SR & SR5 models that I could have bought, but he knew my heart was set on the Sport Premium trim. In conclusion, I really wanted him to have my business and I hope that I can return one day to Charlesglen and make that happen in the future. This guy is a 10/10 sales rep and you should seriously consider talking to him about your Toyota needs! More

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Andrew was very helpful in guiding my family and I throughout the buying process. He made it a smooth process. throughout the buying process. He made it a smooth process. More

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Extremely helpful and professional. Did not use pressure techniques. They really did everything they could to get me the best deal from my new tundra. Appreciate them soo much. techniques. They really did everything they could to get me the best deal from my new tundra. Appreciate them soo much. More

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All expectations exceeded. Timely communicated with all the updates needed. All requests were confirmed and were carried out. the updates needed. All requests were confirmed and were carried out. More

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I just bought a Venza 2021 at Charlesglen. A couple years ago I also purchased my first vehicle here as well. I have to say this dealer by far is the best of my opinion. The service is exceptional. Staffs ar ago I also purchased my first vehicle here as well. I have to say this dealer by far is the best of my opinion. The service is exceptional. Staffs are very friendly. Andrew is my salesman and he is awesome. I would totally recommend Charlesglen! More

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After having seen the used Corolla that I was interested in on the Charlesglen website it was easy to arrange for a test drive and I purchased the car the same day. Andrew was polite and fair when we negot in on the Charlesglen website it was easy to arrange for a test drive and I purchased the car the same day. Andrew was polite and fair when we negotiated a price. Overall it was a stress free experience. More

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This is the 2nd vehicle purchased at Charlesglen. I test drove 4-5 cars. Bought a RAV4 2015. Andrew Sutherland was terrific. Excellent service! Thanks so much. Very satisfied. drove 4-5 cars. Bought a RAV4 2015. Andrew Sutherland was terrific. Excellent service! Thanks so much. Very satisfied. More

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Awesome! Andrew at sales was amazing from the start to end! Friendly and courteous and answered all our questions! Definitely come back for our next vehicle. end! Friendly and courteous and answered all our questions! Definitely come back for our next vehicle. More

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Probably one of the best car buying experiences I have had this includes the three BMWs I’ve purchased in the past! Great customer service, professional and efficient. Kudos to the young girl at recepti had this includes the three BMWs I’ve purchased in the past! Great customer service, professional and efficient. Kudos to the young girl at reception who set the mood as soon as you entered the dealership! Will definitely be a repeat customer. Thanks Andrew! More

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I want to start off by saying how amazing my experience was at Charlesglen Toyota! I had so many questions in regards to the RAV4, and they were all answered. Andrew was very helpful and made getting a new was at Charlesglen Toyota! I had so many questions in regards to the RAV4, and they were all answered. Andrew was very helpful and made getting a new vehicle such a breeze! Andrew, Tim and the team made sure we were well taken care of! I would never go to a different dealership, this one ticks off all the boxes and is amazing beyond compare. What a great experience! More

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