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Al Pellizzeri
Al Pellizzeri at Family Hyundai

Al Pellizzeri | Page 9

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
891 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

4.7

891 Reviews

Write a Review

891 Reviews of Al Pellizzeri

May 22, 2024

Dealership Rating
Employee Rating

Explained thoroughly everything about the features on my car. She is very knowledgable and patient. More

by SIOUXZ2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Kristi Feinberg, TJ Schmitt, Maverick Watson, Robbie Watson

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May 29, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2024

Dealership Rating
Employee Rating

Dealership is great, very welcoming and no pressure. found the tucson and Skip pulled it out and went for test drive, loved it, then worked out a deal with Skip good rate and went the next day to pick i More

by JOSEPHZARTUCHE81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger, Scott Lupo

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May 10, 2024

Family Hyundai responded

Thank you, Joseph, for your feedback on your recent visit to Family Hyundai. It's great to hear that Skip was able to assist you and that you had such a positive experience.

May 10, 2024

Dealership Rating
Employee Rating

This dealership is the worst dealership in terms of customer service I've ever been to. The general managers are disrespectful and are forcing me to fix a 6,555.28 repair by myself and they won't help More

by Indebtbyhyundai
Recommend Dealer
No

Other Employees Tagged: Graham Watson, Jason Lechowicz, Toni Ivanovic, Maverick Watson , Marc Dabaco, Bob Ross, Joe also 1 star

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May 13, 2024

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 25, 2024

Indebtbyhyundai responded

Hello everyone. I still have not gotten a response from Hyundai. There letting me slowly kill my damaged car I’ve been having panic attacks and anxiety attacks for the past week two weeks trying to figure this out. I responded to Hyundai on here the same exact day in private and I haven’t been reached out to since. It’s like you guys hate your customers and don’t care about there situation. All of your general managers at this location are disrespectful. All of your service people say they’ll call back but never do. I am bursting my limit with this situation. Hyundai you have destroyed a customer’s financial situation and you’ve destroyed a customer’s mental health. I wasn’t offered an extended warranty. I wasn’t even offered a 1 percent discount on the repair. They didn’t tell me “as is”. They legally ruined my life. I can't afford a 6,555 dollar repair. I could barely afford the car when I was at dealership now I owe this much in repairs? You people are sick, twisted, unethical, corrupt, and incompetent. Word of advice Hyundai. Don’t screw over your customers. (It’s been 11 days since I’ve gotten a reply from Hyundai; they reply and don’t help in hopes to make there image look better)

May 25, 2024

Indebtbyhyundai responded

I personally recommend everyone to buy a broken car off a bum on the street. At least the bum would try to help with some repairs.

May 07, 2024

Dealership Rating
Employee Rating

Everyone there was extremely helpful, friendly and knowledgeable. They made buying a car s lot easier. More

by LARAE52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder, Maverick Watson, Robbie Watson , Larry Edwards

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May 07, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 22, 2024

Dealership Rating
Employee Rating

The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us More

by GOG1007587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors , Marc Dabaco, Bob Ross, Brian

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Apr 22, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

April 18, 2024

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Employee Rating

Al was wonderful and very helpful. He took care of everything. Always goes above and beyond. My car (Earl) is very happy going there More

by Earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Al and our team, and we look forward to working with you again.

April 17, 2024

Dealership Rating
Employee Rating

Jerry was great a big help. Even with his own relative problems he still made time for us over and above. More

by PTFCSF
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy, Robbie Watson

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Apr 17, 2024

Family Hyundai responded

It's great to hear that Jerry was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 14, 2024

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Employee Rating

Family hyundai was absolutely wonderful when helping me buy my new car. I'm in love with my car and I will be a repeat buyer. More

by SPOKRZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo , Larry Edwards

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Apr 15, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Larry, Al, and Scott appreciate your business and hope to see you again soon!

April 13, 2024

Dealership Rating
Employee Rating

Everyone we dealt with was great. This was actually my best car buying experience. I would highly recommend. More

by TDEGROa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Kim DeVries, Robbie Watson

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Apr 14, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 10, 2024

Dealership Rating
Employee Rating

In the need of a jam, family Hyundai was awesome to get us in at the last minute to Get our maint in before we left for our trip! We know dealerships are crazy booked but they were amazing to go above and More

by Ghaenke3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Michael Kratschmer, Mike Majors

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Apr 11, 2024

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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