Adam Ghouleh | Page 3

I was sold an automobile with options (tow hitch, first aid kit and carpeted floor mats) that I did not request. II was unaware of the charges until I found the Factory sticker on the rear floor until the aid kit and carpeted floor mats) that I did not request. II was unaware of the charges until I found the Factory sticker on the rear floor until the next day. I called and the sales rep said they were factory installed and he could do nothing about the charges. More

by JACKD528 Verified Customer Verified Customer

Report | Print

Came in to test drive a vehicle and get a general payment estimate. Adam was very rude and dismissive. During the test drive, provided limited info on the car and barely engaged. Upon requesting payment esti estimate. Adam was very rude and dismissive. During the test drive, provided limited info on the car and barely engaged. Upon requesting payment estimate/window sticker, Adam badgered about credit info after being told it wouldn’t be provided. Adam began scoffing and rolling his eyes. The entire interaction was very uncomfortable and dismissive. I hated the entire interaction to the point that I’m not interested in doing business with this location. More

Report | Print

We had a great experience with Family Hyundai in Tinley Park. Adam was amazing throughout the whole process! Robbie thoroughly explained everything financial. Park. Adam was amazing throughout the whole process! Robbie thoroughly explained everything financial. More

by SANIBEL1DAY Verified Customer Verified Customer

Report | Print

They took their time to work on the best option for me and explained everything thoroughly. and explained everything thoroughly. More

by NADYASCOTT20 Verified Customer Verified Customer

Report | Print

We had unfortunately came in to purchase our car when there was a shortage of staff due. They were down to one finance person and the wait was about 4 hours. They tried their best to make us comfortable. there was a shortage of staff due. They were down to one finance person and the wait was about 4 hours. They tried their best to make us comfortable. The finance guy (Maverick) was working and exhaustion levels. It was obvious he was working as fast as he could. He stayed professional and polite the entire time. He made a frustrating situation more tolerable. Making our third car purchase from this dealer a positive experience despite the unusual circumstances. More

by wheatonchris365 Verified Customer Verified Customer

Report | Print

From the time I walked in to test driving the vehicle everyone was friendly and nice not pushy at all everyone was friendly and nice not pushy at all More

by CATKOZ64 Verified Customer Verified Customer

Report | Print

The dealer Adam assisted me with purchasing my car four years ago. A relative of mine, had told me that she caught him talking badly about our situation that led me to get lease the car. Had she had told m years ago. A relative of mine, had told me that she caught him talking badly about our situation that led me to get lease the car. Had she had told me sooner I would not have bought the car from you all. Adam needs to get his mouth in order. I’m at a point now where I’m deliberately not trading in my vehicle, out of spite, because of his actions. More

by kamrynhendricks Verified Customer Verified Customer

Report | Print

Friendly people who try hard to serve customers and provide best service possible to their customers. provide best service possible to their customers. More

by BRENT47 Verified Customer Verified Customer

Report | Print

Service center provided adequate service and dis the job right in a decent amount of time right in a decent amount of time More

by msusmaras Verified Customer Verified Customer

Report | Print

No issues, the transaction went smoothly. I have no complaints, The gentleman I dealt with was very professional.. I have no complaints, The gentleman I dealt with was very professional.. More

by BULLJOE7 Verified Customer Verified Customer

Report | Print