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Took my vehicle in for a complimentary checkup. We had a... - Debbie.t
Took my vehicle in for a complimentary checkup. We had a few minor issues which Ryan had the tech look at. Very pleased with the service and the tips that were provided. Thanks so much.
Top Reviewed Service Specialists At This Dealership
Don's service review - Don C
Service was awesome, excellent work, on time as promised and "very" reasonably priced. Take all your service work here. They work on all makes and models, so no need to go anywhere else.
We had purchased a pre-owned vehicle from Mainline... - Karen
We had purchased a pre-owned vehicle from Mainline Chrysler and have had to get service done on a few occasions. Each time, Kelsey in Service has been amazing. She is quick to respond, knowledgeable, most accommodating and gets things done. She is incredibly kind and so patient. she explains what the issue is and clearly outlines what is required to fix it. Kelsey answers all questions.... If she does not know, she gets back to you.
I highly recommend her for any service needs. 5-star PLUS
Parts and Service Advisor
Reid was excellent - customer service rep. Felt safe with... - Tina-cory
Reid was excellent - customer service rep. Felt safe with the COVID guidelines, but did not know if everything was wiped down inside my vehicle once the service was completed.
Great People,Great Place - Dodgeman2019
I brought my 2019 Ram 1500 here for warranty work,purchased in Regina.The staff was fabulous!!Service department was very efficient and great at answering any questions I had!A special thanks to Daniele in the service department-she made the repair work-a joy!!
Avoid this place at all cost. Put some bad fuel in my eco... - Brock
Avoid this place at all cost. Put some bad fuel in my eco diesel. They tried to tell me I need $9200 worth of work. Fuel pump injectors fuel rails... I told them to just flush the system and clean out the tank new filters. Threatened to void my warranty and red flag the truck. Took it to another dealership. They pulled injectors fuel was clean. Ended up replacing a fuel rail, flushing system and cleaning the tank. Still have my warranty... bill was $1400... long ways from $9200
This dealership is the worst! Called to see if we could... - sheenabaarts01
This dealership is the worst! Called to see if we could get our truck in due to our air bags in our truck won’t work! We live over and hour away and wanted a loner car since we drive to and from work! This dealership did not have loaner cars! They weren’t ever interested in helping or making something work ! !! There service department isn’t open Saturday as well and that sucks as well! Never again
Most recently my truck had an issue with the passenger... - Stephen kelly
Most recently my truck had an issue with the passenger heater and the Ram boxes weren't opening properly. After diagnosing, parts were ordered for the heater and the ram boxes were apparently due to the install of the tonneau cover at the purchase dealer.
No problem, i contacted watrous.
I brought the truck back to Auto Clearing when the parts arrived for the heater. Diagnosing was wrong and the part was on back order. So I told them I'm working from home, i don't need the truck so hold on to it. Saved them time from having to put the dash back together and them having to remove it again. After 1.5 weeks I did inform them i wanted my truck before easter weekend. Which they met. All total had my truck for two weeks waiting on the part and the correct install.
However, I picked my truck up and was told there was a .4 hour charge of $75 when they inspected the ram boxes from the previous visit....almost 3 weeks previous.
After having my truck for 2 weeks, saving them time of reinstallation and stripping it down again... two wrong diagnosis on the actual fix and being very easy to get along with considering I didn't "need" the truck i was disappointed to get dinged $75....its not about the cash, it's about how you take care of customers and that just didn't sit well with me...
Due to social distancing the dealership doors were closed so I did contact the gm via phone again... full transparency in trying to give the dealership the opportunity and know about the issues.
Also, my truck was fully detailed inside when I dropped it off. simply because of covid I wanted to ensure it was good for the dealership .... when I picked it up it looks like it was left outside on a dusty windy day/s with the windows open. Everything is covered in greasy garage dust....
While heater seems to work at high setting it sounds like a jet engine... two weeks and it's still not repaired.
Previously there was a squeaking noise in the cab so I contacted Auto clearing. Left messages on monday, Tuesday and wednesday that week. The only time i got a returned call was after I had to speak with the General Manager about my disappointing experience.
Service manager claimed he tried contacting me but I had no messages or missed calls.
I would not recommend this dealership
All fairness, I dealt with the auto body side previously... top notch service and would highly recommend the auto body repair shop, particularly the manager was great to deal with.
My wife and I we're very happy that we got a good deal... - adorvelasquez1316
My wife and I we're very happy that we got a good deal for 2020 Dodge Ram and very thankful to Jeff Hartley to guiding us and explaining for everything that we have to know for having a brand new truck from Dodge City in Saskatoon 8th street.
Small town service can't be beat - Th jeep
I did not purchase my Jeep here. After a terrible experience trying to get service in Regina where I had purchased it, Estevan Motors took my vehicle in and did an excellent job. I won't shop around next time I buy a vehicle. I will come here.
Lack of caring - RamMan
Recently poor service on warranty work. Item sits all day after being delivered when shop opens. Bought several vehicles from dealer in past. Recent experience I won’t ever shop here again. And I have passed message along to friends and family to look elsewhere do to poor service and attitude towards issues.
Very good - Vonzi
I was very pleased with the service we received at your dealership. I want to thank Vicky for all her help every time I had a problem. Great job
When it comes to getting from point A to point B, Lee... - Larry767
When it comes to getting from point A to point B, Lee Dufort definitely understands the importance of making the experience as painless as possible. Lee's patience and persistence with a 3rd party negotiation saved us big time and we will definitely ask for Lee next time we are in need of the same service.
All around great service. - Jjtotall
Have a 2014 Jeep grand Cherokee only have 23000 km. And they have always still help with repair. wish I didn’t have repairs with low km but over 4 years old. It’s nice to know they will still help loyal customers