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The service was very fast and well done. Everything was... - s.hohm
The service was very fast and well done. Everything was explained to me as to what they had done to my vehicle that comes with the oil change. Thankyou keep up the good work.
Top Reviewed Service Specialists At This Dealership
Don's service review - Don C
Service was awesome, excellent work, on time as promised and "very" reasonably priced. Take all your service work here. They work on all makes and models, so no need to go anywhere else.
Excellent service - Dusty21861
They treat like a millionaire every time i deal with them..
My sales rep Wes Rubrra is a straight shooter!
I very much enjoyed my service appointment today...
Parts and Service Advisor
Great Service In a Jam - Rollie
On vacation and front wheel started making noise. Called Knight next morning to make an appointment. They said that they were booked and couldn’t get us in until the following Monday and this was Friday but to bring it in and they would listen to it. We did that and he said that it was definitely a rock. He also said that they had a cancellation that day and that he could get it in but not until later which was fine with us. They arranged for us to be dropped off and picked up when they were done. I also had them do a service which was badly neeed as well. Wonderful service!! Thanks so much for your help Darcy and to the shuttle driver. You really helped save our vacation. 👍
Quick & Easy - Saskboy
Requested early check-in as I needed my vehicle done before noon. Used shuttle both ways and vehicle was done early as requested 90 minutes before noon.
Great People,Great Place - Dodgeman2019
I brought my 2019 Ram 1500 here for warranty work,purchased in Regina.The staff was fabulous!!Service department was very efficient and great at answering any questions I had!A special thanks to Daniele in the service department-she made the repair work-a joy!!
All around great service. - Jjtotall
Have a 2014 Jeep grand Cherokee only have 23000 km. And they have always still help with repair. wish I didn’t have repairs with low km but over 4 years old. It’s nice to know they will still help loyal customers
Lack of caring - RamMan
Recently poor service on warranty work. Item sits all day after being delivered when shop opens. Bought several vehicles from dealer in past. Recent experience I won’t ever shop here again. And I have passed message along to friends and family to look elsewhere do to poor service and attitude towards issues.
This dealership is the worst! Called to see if we could... - sheenabaarts01
This dealership is the worst! Called to see if we could get our truck in due to our air bags in our truck won’t work! We live over and hour away and wanted a loner car since we drive to and from work! This dealership did not have loaner cars! They weren’t ever interested in helping or making something work ! !! There service department isn’t open Saturday as well and that sucks as well! Never again
Most recently my truck had an issue with the passenger... - Stephen kelly
Most recently my truck had an issue with the passenger heater and the Ram boxes weren't opening properly. After diagnosing, parts were ordered for the heater and the ram boxes were apparently due to the install of the tonneau cover at the purchase dealer.
No problem, i contacted watrous.
I brought the truck back to Auto Clearing when the parts arrived for the heater. Diagnosing was wrong and the part was on back order. So I told them I'm working from home, i don't need the truck so hold on to it. Saved them time from having to put the dash back together and them having to remove it again. After 1.5 weeks I did inform them i wanted my truck before easter weekend. Which they met. All total had my truck for two weeks waiting on the part and the correct install.
However, I picked my truck up and was told there was a .4 hour charge of $75 when they inspected the ram boxes from the previous visit....almost 3 weeks previous.
After having my truck for 2 weeks, saving them time of reinstallation and stripping it down again... two wrong diagnosis on the actual fix and being very easy to get along with considering I didn't "need" the truck i was disappointed to get dinged $75....its not about the cash, it's about how you take care of customers and that just didn't sit well with me...
Due to social distancing the dealership doors were closed so I did contact the gm via phone again... full transparency in trying to give the dealership the opportunity and know about the issues.
Also, my truck was fully detailed inside when I dropped it off. simply because of covid I wanted to ensure it was good for the dealership .... when I picked it up it looks like it was left outside on a dusty windy day/s with the windows open. Everything is covered in greasy garage dust....
While heater seems to work at high setting it sounds like a jet engine... two weeks and it's still not repaired.
Previously there was a squeaking noise in the cab so I contacted Auto clearing. Left messages on monday, Tuesday and wednesday that week. The only time i got a returned call was after I had to speak with the General Manager about my disappointing experience.
Service manager claimed he tried contacting me but I had no messages or missed calls.
I would not recommend this dealership
All fairness, I dealt with the auto body side previously... top notch service and would highly recommend the auto body repair shop, particularly the manager was great to deal with.
Spent $3000 at the body shop, then went to service to... - brant46
Spent $3000 at the body shop, then went to service to take a look at my air suspension that will fail in aero mode on the highway. They charged me $150 to tell me that nothing was wrong with it because it didn’t trigger any error codes (the suspension actually fails and deflates). Only recommendation they gave was to swap out air suspension for springs and do a full conversion. No digging into problem at all and we’re unwilling to try to help. Will never return to dodge city.
Small town service can't be beat - Th jeep
I did not purchase my Jeep here. After a terrible experience trying to get service in Regina where I had purchased it, Estevan Motors took my vehicle in and did an excellent job. I won't shop around next time I buy a vehicle. I will come here.
Very good - Vonzi
I was very pleased with the service we received at your dealership. I want to thank Vicky for all her help every time I had a problem. Great job
When it comes to getting from point A to point B, Lee... - Larry767
When it comes to getting from point A to point B, Lee Dufort definitely understands the importance of making the experience as painless as possible. Lee's patience and persistence with a 3rd party negotiation saved us big time and we will definitely ask for Lee next time we are in need of the same service.
Crestview Chrysler Dodge Jeep