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My very senior parents live in Petrolia. They were in... - Judy Geraghty
My very senior parents live in Petrolia. They were in London on a personal matter and had issues with their aged Ford Ranger. They were directed to Courtesy Ford Lincoln.
My mom has asked me to write a note commending the service at Courtesy Ford.
There was an issue with a fan belt, and upon further investigation this one issue became a bigger issue. The Service Tech provided an estimate cost. My parents agreed to go forward with the repair ... they had no other option to getting back to Petrolia.
My mom wants Courtesy Ford to know how much they appreciated the effort the Service Techs put into make the vehicle right. My mom says "the guys were just so good...we are so thankful they helped us AND the cost was below the anticipated estimate."
SO, thank you to the Courtesy Ford Lincoln Service Techs for getting my parents home safely.
Top Reviewed Service Specialists At This Dealership
Lincoln Service Concierge
Tim and his team are amazing. Everything is always... - Mary
Tim and his team are amazing. Everything is always perfect when completed. Very welcoming and thorough at their job. Recommend them. Excellent work. Work always done on time. Vehicle always clean and neat when work is complete.
I have been going here for ten years. They have always... - Kermit
I have been going here for ten years. They have always been friendly, prompt and professional used to go to neighbourhood mechanics before because they were a little cheaper but didn’t always get the results I expected. With this dealership, no gimmicks, no unnecessary repairs and repairs always done right. Their service is the main reason I’ve continued to purchase vehicles here
Great service for warranty and maintenance completed in a... - Henry
Great service for warranty and maintenance completed in a a timely manner. All service requested done, and any recall issues investigated. Communication with Jordan was easy and pick up and delivery of the vehicle went without a hitch.
Great quick service, ended up buying another van on the... - Kevin Miller
Great quick service, ended up buying another van on the spot. Delivered right to our door . I would definitely refer friends to Stacey at Northway
Always have a pleasurable experience @ Oakland Ford . The... - anneluyten
Always have a pleasurable experience @ Oakland Ford . The customer service Dept is very helpful & most accommodating . The service reps always have a smile & take care of your needs in a professional & respectful manner . I only deal with Oakland for these reasons . High 5 ladies
I came to Terrace the other day to look at upgrading my... - Kelsieobrien
I came to Terrace the other day to look at upgrading my vehicle and was a bit nervous.
Brady came to assist me on the lot, he is one of the sales members here. He goes above and beyond to make you feel welcomed to the dealership as well as look out for your best interests. I was able to fall in love with the Ford Escape and it’s new redesign! If you ever need a vehicle and want a great experience go see Brady at Terrace Ford Lincoln, you will not regret it!
Went to East court ford today and got my first truck... - Gerald
Went to East court ford today and got my first truck today, a Ford F-150. Thank you Asim Mallik for the assistance in helping me get my first truck.
I recently had my car repaired in the body shop I met... - Satisfied customer
I recently had my car repaired in the body shop I met James knight And he was so helpful went over all the repairs with me I was 100% happy and I recommend the body shop to my friends and family thanks again James
Purchased a 2018 ford transit and was dealing with Hamed... - directoverheaddoors
Purchased a 2018 ford transit and was dealing with Hamed S of white oak ford Lincoln.
Great service and extremely happy with everything from start to finish.
If you have time to waste, go to Yonge Steeles Ford.... - Chitony13
If you have time to waste, go to Yonge Steeles Ford.
They are sure to waste your time away.
Absolutely the worst customer service you could find anywhere. Be it in Sales or Service you will waste many many hours away waiting on them.
I am happy and satisfied for the services rendered by... - Emma
I am happy and satisfied for the services rendered by this company and I can highly recommend to some of my friends who need a service.
I was really disappointed in the service here at airport... - catharineternoey
I was really disappointed in the service here at airport Lincoln . Went in for a recall suppose to take 2/12 hours . Brought the car in at 9:15 am and didn’t get it back until 4:15 pm . Had a cadalliac before and never experienced this before . Very disappointed in the wait time .
I had my 2006 Lincoln Zephyr in at Belanger Ford due to a... - toycollectorguy
I had my 2006 Lincoln Zephyr in at Belanger Ford due to a starting problem . The Mechanic working on the car worked long and hard to trace the problem to the instrument cluster in the dash board. When it could not be replaced or repaired locally, Darlene and John sourced a specialty shop in the States and shipped it south to be rebuilt. I'm happy to say that the car starts like a charm even in this cold weather we have been having and the fact the car is not plugged in at night. Great work work Belanger Ford Lincoln for getting my car back on the road. You have a great group of people working there to keep our cars on the road regardless of the car's age. Great job Carl, Darlene and John Thank you very much
Being a lifelong Ford owner, the service centre here... - Dave
Being a lifelong Ford owner, the service centre here makes me question my choices. Not only is each service visit a frustrating, embarrassing experience, where communication sucks and the service specialists' apathy is overwhelming, but twice I year when I have them change winter/summer tires, I know my wheels will be loose within 3-5 days (when they start clunking on the highway at high speed) and I have to jack it up, re-seat and tighten myself (at least it gets done then). I have had an order in with this dealership for a new car since last September with no timeline for delivery. Today's abysmal service experience is making me consider cancelling that purchase and going with a brand that is at least modestly competent.
Had an appointment to drop of my F150 for backup Camera... - Mutasem
Had an appointment to drop of my F150 for backup Camera issues, drop time at 7:30 i was there 7:20.. i suppose to get a loner car they said they don't have we will get you one from Rental. said OK. waited for 30 mint.. no car.. I asked they said we will drop you at rental car office.. said OK.. they dropped me their to pick up the car .. had to wait other 15 mint then i was told i had to wait till we send the car for washing!! i lift back to Ford, told i was them what happen i was upset. then i asked for my truck key as i don't want to have it fixed now. very cool they did not say anything they gave me the key and told me to pick it from the parking its in line B !! very bad 1st experience.. very disorganization service center,, they careless about customers..
I have leased three vehicles from Donway Ford over the... - ronald.farr
I have leased three vehicles from Donway Ford over the years. Recently the brake light came on for my newly leased Ford Echosport. I scheduled an appointment for 9:15 on June 8th. IT DID NOT GO WELL. I agreed to wait. After three hours with no update on my vehicle I found that my service call, obviously low on your priority list, had not yet begun. Car still not in for service, no update provided, no explanation of the delay. The manager and staff disorganized and discourteous and unhelpful.