30 Alberta Nissan Service Centres

I found it quite easy to get appointment that suited me - LLongtin

I found it quite easy to get appointment that suited me as have to drive two hours to get there. Staff very helpful and friendly.

I recently purchased a Nissan from another dealership. - Cindy Yelle

I recently purchased a Nissan from another dealership. I had questions ! I have to say the gentleman that assisted me today was exceptional. From the moment I walked in I was treated really well. Landon Smith was the gentleman that helped me with my questions and got someone from service to assist me as well - Landon was very knowledgeable and answered all my questions and I learned a lot about my vehicle as well. I have to say the general vibe and appearance of the dealership was fantastic. My questions were answered and I was "welcomed to the family". I will absolutely be back to this dealership - there is a lot of garbage out there these days THIS dealership is not one of them. I will be back ! Again many thanks.

I was originally really impressed with Nissan when they - adam.m

I was originally really impressed with Nissan when they sold me my car a year and a half ago. My enthusiasm has greatly decreased in the time since - mostly due to my interactions with the service department. At the time of the sale, they gave me a checklist saying that the windshield was great. I noticed and pointed out to the salesperson that it had a rock chip before I left the parking lot and was told that they'd take care of it. Emailed multiple times with their finance person who told me repeatedly that the service team would call me and deal with it. They never did. It was frustrating but I eventually let it go. That was nothing though before the most recent interaction. My starter failed me twice in March. The first time I took it to a friend's auto mechanic shop. They tested everything and eventually figured the issue to be the starter. When they opened it up, it came unstuck immediately and the problem wouldn't duplicate - at least not until a couple weeks later. Since it's under warranty, I had the car towed to Nissan. After it was there a couple days, on Friday March 15th, they sent me a video to show they were working on it at 9:58 AM. A tech (Brittany) then called me at 2:30 PM to tell me that they thought the issue was my battery. I said that my battery was working when the car was stalled - all the electronics were still functioning fine - and that it was tested multiple times two weeks before. I said that it could have run down if the car wasn't turned fully off after turning the starter, but that I was pretty sure that the battery wasn't why I stalled. They told me no worries - they were going to put it on the charger over the weekend, and that they would then be able to diagnose the car further on Monday. On Monday, at 11:14 AM, a guy who I believe is the service manager called to tell me that I have a lithium ion battery and they don't have the right gear to charge it or do anything with it. They asked me to send a tow truck to get it towed to another dealership that would have the right equipment. He told me "don't worry, we're not going to charge you anything for the time we spent on it." At the other dealership, they confirmed that the battery is now dead. They also said that if it was put on a non-Lithium Ion battery charger over the weekend, that that would probably have killed it. I called multiple times trying to get Brittany to tell me what they did with my car while it was in. Each time she was busy and I did not get a call back. Today, finally, I had a conversation with the service manager again. He disclaimed any responsibility and said that the battery was dead before they did anything. He said that he doubted my friend's auto shop even has the right equipment to test the battery (I've confirmed again that they do) and that they only said that they were GOING to put it on the charger over the weekend, but then realized just at closing time on that Friday that they could not - so didn't, and then waited until the following Monday to call me to tell me the car needed to be towed away. When pressed on why, if they couldn't do anything with the car, they still kept it all weekend. He said that they only realized just at closing that they couldn't charge the battery - and he didn't have enough people around to push it back out of the bay and that he only has a skeleton crew on on Saturdays so again they really couldn't do anything with it or let me know until the Monday. Am I really to believe that they even though they couldn't do anything with the car and that they just sat in their bay from Friday morning until almost noon on Monday? It stretches all credulity. I'm sitting with a significant bill for the new battery and the labour related to it. Nissan most likely fried the battery, but takes no responsibility. Terrible service. I don't recommend Go North Nissan's service center to anyone.

Outstanding service & sales . - Heidi

Outstanding service & sales . That is why I have been a client for 30 years. Check them out yourself. You won't be disappointed.

Brought vehicle in for repairs a few years back for a - Very poor service

Brought vehicle in for repairs a few years back for a spark plug change and when I got it back it was missing the engine cover and the filter box was broken. When I asked the manager at the time what he was going to do about it, he replied, " nothing". I left the dealership and never return again as I now do my own work and when it dies it will go to the dumpster. Do yourself a favor buy a Toyota. I was driving by in front of the dealership with my other vehicle while I called them to find out when they expected it to be ready, they told me it wouldn't take too long, that they had it in the garage snd were working on it. The vehicle was still in the parking lot as we were driving in front of the store. So just a lie.

Serviced my vehicle here through Gene Young. - Vin Cent

Serviced my vehicle here through Gene Young. I also recommend him to my family members. Good guy personality. I would highly recommend him to everyone else for services.

Great Service! - mikeandelaine14

Great Service!!! Thank you Andy Lawrence In Parts!! thanks again for fixing my mistake will shop here again

Always excellent service. - Karilynn

Always excellent service. I buy Nissan vehicles so I can have them serviced at Brasso. Thank you for being a trusted service provider. I always recommend you!

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

My Nissan Frontier jack handle broke, looked it up on - Andrevryheid

My Nissan Frontier jack handle broke, looked it up on Nissan.ca and the price MSRP quoted was $13.25. Cochrane Nissan wants $19.88 for it, thats quite a difference - more than it should be.

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

Service department is absolute trash. - M_d132003

Service department is absolute trash. Got a platinum detail - did not fully vacuum the interior -inside windshield has residue, needed to clean myself to be able to drive at night and was worse than when I brought it in - residue Left on body from cleaner Undercarriage was not hosed dow, let alone cleaned - dirt left between truck bumper and truck bed(not deep, easily visible and removable) - dirt left between truck bed and cab(easily visible and removable) - residue left between where doors meet cab on the inside - residue left on plastic parts of exterior vehicle feels like some sort of wax spray Got tires replaced due to recall -torqued more than 50% Beyond spec. I literally need to loosen every lug nut on my wheels and tighten them again so my brakes don't worp. -service manager lied straight to my face that they replaced the spare tire, the spare tire had not been replaced (I inspected in the shop while on the lift). Came back because they didn't finish the undercoat I paid for when I got a new vehicle - originally they had gotten undercoat all over the body of the vehicle -did not do the skid plates (too lazy to remove and do them separately) - came back and specifically put a note on there for them to finish doing the skid plates, once again they did not do.

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

I had a starter issue with my 2016 Nissan Titan diesel.... - al.anshelm1

I had a starter issue with my 2016 Nissan Titan diesel. Starter went while I was 200 kms from home, with a trailer (load of flooring and appliances). This was Friday at 3:00 pm. The manager had my truck towed to the dealership and gave me a courtesy truck to use while my starter was repaired. Thanks for the Great Service!!

I purchased a vehicle from a dealership in Calgary early - chris_colville

I purchased a vehicle from a dealership in Calgary early January of 2023. The push button start kept malfunctioning and I had it taken into this Nissan dealership. Have nothing but great things to say about their service here. Andrew went above and beyond good customer service. They fixed my vehicle and took car of the bill through the Calgary dealership. Definitely give them 5 stars. Chris Colville

We purchased a 2023 Nissan Rogue from Evan last year. - debbiekondo

We purchased a 2023 Nissan Rogue from Evan last year. We were having an issue with the seat settings. When my husband would start the vehicle with his key fob, the seat would move too far ahead and he would get crushed. My seat setting was fine. We drove out to see Evan and he attempted to fix it for us. He read the vehicle manual and followed the steps . . . . and that did not work. He checked the Nissan website for comments made by other Nissan dealerships to see if there were other customers with this same issue and found that there were but nobody knew how to fix it. So, now Howard and I are feeling bad for taking up Evan’s time . . . . but Evan was determined to figure this out. We went back out to the vehicle. And . . . . . drum roll please. He selected the Infotainment system and created a 2nd user profile for Howard. There is nothing in the vehicle manual to mention this step. Evan, I think that you need to do a video on this for Nissan. You are a real natural on camera! Thank you for the fabulous service Evan!

Took my car to get fixed. - myrnag9

Took my car to get fixed. Charged me over $700 for diagnostics told me it was going to cost over $5000 to fix. Took it to local mechanic and cost under $1000. The one thing they didn't diagnose but knew about was the problem not all their other xx. Do you always rip off women when they come there???

The staff at Stadium Nissan are amazing. - Delia

The staff at Stadium Nissan are amazing. They accommodated me by letting me bring my car in for service one day earlier than what I had booked Adam was so nice and friendly and told me he would do what he could to help me. I got my tires changed and an oil change that day even though they where booked up.