Ericksen Nissan - Service Centre

I phoned the dealer today to move the warranty of a Nissan car I recently purchased at a Honda dealer. I had the pleasure of speaking with "Rick" in Erikson Nissan service. Though the Honda dealer I've been with for over 29 years (3 new cars in that time period but could only afford a new used for now due to the economy) tried to stall any move over, Rick was professional and able to navigate that storm. When I called the prior dealer to try to intervene I realized they didn't want me to go as I got the same run around ahs they wanted me to take my paperwork to Nissan and canceled some offers I paid for like lifetime oil change. I phoned Rick back, he found everything warranty wider in the system and said I didn't have to drive over. I forfeited the oil change card, and I look forward to a new beginning with Eriksen Nissan! Part of my change over was due to how Rick was exemplary and worked in my best interest though he's never met me and I'm a new customer to his dealer! There was no oil service indicator on my dash so Rick booked me in for a service in a few months at my request, and signed me up with no hassle. This is my dealer from now on and I look forward to one day purchasing new from them! I phoned the GM to compliment Rick as the owner was not in. Thank you Rick, you're a stand up guy and if you weren't I would still be looking for a dealer that treats customers properly.

Always right there with us. Honored the warranties without question, gave great advice, always with a smile. I may be a little bias because I had a previous dealership experience that didn't go so well (clearly viewed me as a bag of money and nothing else), and came from them over to Ericksen. Regardless though, very impressed with the customer service. 10/10 would buy a car from them.

i had a really good experience and i didn't have any pressure to and the financing was easy! he was very polite and explained everything perfectly to myself.

Made inquires about a recall notice I received. When they found out what the recall was for booked me in immediately. When I arrived at 7:30 am paperwork was waiting for me. Shuttle service quickly got me to my office then picked me up at appointed time to take me back. I was given my paperwork, my key and on my way. They did a complete inspection even washed my car. Exemplary service from very pleasant people

Had my vehicle in for service and a couple of minor issues(rattle and small oil leak) Kathryn took the time to explain what was going on and what was required immediately. Appreciate the service and Kathryns attentiveness

Shauna in service is always phenomenal and treats me and my car like family. I can always rely on honest and reliable service and fairness. I will always be back to Ericksen Nissan

Great people , made every effort to ensure I was looked after . Made me feel like they really cared about me, I will keep coming back.