First Class!! - Barry Whitlaw
Zain Is one of the most Trustworthy,Professional and Knowledgeable Sales Representatives I have dealt with purchasing a Vehicle! If you are looking at purchasing a Infinity vehicle for You and your family, I would suggest you contact Zain!!!,Fun Guy,Full Of Energy and First Class Service! Enjoy The Experience with No Pressure! it was a Honor to do business with him.
Amazing staff at Infiniti Gallery - Tam Truong
The staff at Infiniti Gallery were all amazing to deal with and super friendly. Yuan helped us buy our first Inifiniti, and Natasha was super friendly and helpful with our service appointments. Even the shuttle driver was great to talk to. Our buying experience was great! I would definitely recommend Infiniti Gallery to all my friends and family.
Bought QX60 from Tariq - AK
"It was fantastic experience with Tariq Mahmood. He was very great Brand Ambassador .." at Infiniti South Edmonton.
It was fantastic experience with Tariq. He was very friendly and willing to help anything I need. Wonderful person and will do business with her when I need another car next time and I will refer him and Infiniti South Edmonton to my friends.
I bought a new vehicle recently and totally disappointed - TVas
My wife and I went to this dealership. Internet sales person Mr. Sam Siffledeen was my first contact person and Mr. Andriy Burachok (sales manager).
We agreed to purchase a Brand new demo vehicle Infiniti SUV QX50. Upon driving the vehicle home we noticed a chip on the windshield. Also, noticed the KM reading on the vehicle was not as per indicated on paper. Later noticed a visible dent on the bumper. I communicated to the dealership immediately next day.
I requested, why this was not indicated to me during my purchase. Sam indicated he did not notice any of them and in his e-mail indicated it could have happened after possession of the vehicle.
I requested them the inspection record of the vehicle, which is usually done during possession of new vehicles. To date, i have not received anything from Sam or dealership.
I communicated with the Go-Auto agent, he said they will immediately notify the manager - I have not received any call yet from the manager.
Also, I have E-mailed Infinity Canada and Nissan Canada (got e-mails from Google search) regarding my concern and complain - no response received yet.
Remain disappointed - We both will never go to this dealership because of this experience.