4 Alberta Infiniti Dealers

Dealt with Sam - bought a QX50 he was fantastic! - Darla

Dealt with Sam - bought a QX50 he was fantastic!! Answered all my questions incredibly knowledgeable kind and patient. Would definitely return for next purchase

DO NOT BUY AN INFINITI AT ROYAL OAK GARBAGE SERVICE - Amber Price

DO NOT BUY AN INFINITI AT ROYAL OAK GARBAGE SERVICE GARBAGE VEHICLES WORST CUSTOMER SERVICE I HAVE EVER HAD. I bought my 2022 brand new off the showroom floor. Two months in my paint is flaking off. Went through 3 different service managers but they kept leaving and I would be assigned another. They would not cover the paint flaking off. Fast forward to my next service date. My QX55 says malfunction for shifting, parking, low tire. Turns out it was the battery ITS LESS THAN A YEAR OLD. I am then told they need to replace all fluids it was just in 4 months ago!! $1062.82 is the final bill xxx I go to pick it up and I forgot my wallet but I had Apple Pay so wanted to break up the payment. I was told NO I had to drive all the way back home to get my card as they would not do more than $500. Company policy as it turns out!! The worst customer service ever they even charged me for the battery disposal for a car less than a year old and washer fluid which I did not want. The Labour section was a joke and if they are paying someone $169.00 an hour it should not take 3 hours for oil and filter.

I bought an Infiniti qx 70 last august I dealt with a... - edm_boys

I bought an Infiniti qx 70 last august I dealt with a business manager named Courtney. When she couldn’t up sell on me on useless extras for the car that’s when she turned ignorant because she didn’t make her commission. She never answered my calls or responded to my multiple messages I left on her voicemail these people cared less about me because I payed cash so there weren’t making any extra money on top of the vehicle sale. I was very disappointed with how they treated me especially for a so called high end dealership and will never shop go auto again I don’t know if these people were racist against me but it sure showed by how they treated me.