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Zender Ford - Service Centre

Spruce Grove, AB

4.7
164 Reviews

164 Reviews of Zender Ford - Service Centre

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January 06, 2022

Folks went over and above to help me out even though the car is Lincoln. Weather it was the wiper blade issue or wheel nuts they did a fantastic job. Booking all my repairs through them More

by les.gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Granoski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve on parts and a fast lane guy plus mechanic who came out to help
November 13, 2021

Needed my transmission rebuilt and Zender Ford went above and beyond to get me back on the road again! Wrench light came on in my pickup, but I was able to drive it into Zender Ford, talked to Charlie, and h More

by Rick Geiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of technicians name, but many thanks! Here’s hoping Zender Ford will add his name.
October 26, 2021

I have nothing but great remarks for Zender Ford, service is great at Zender Ford! More

by Chris Peters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Moisan
Oct 28, 2021 -

Chris Peters responded

Thank you to Nina and Charlie

July 22, 2021

The absolute worst & unprofessional service I’ve ever received from a dealership. The service department is an absolute disgrace. They’re completely rude & unprofessional to their customers. More

by NJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessi MacElheren
June 28, 2021

Very good service and sales. Happy with my Lincoln and the prompt friendly service. Would highly recommend this dealership and would buy again from here More

by vabackstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dedie Hamilton
May 27, 2021

My first dealing with zender Ford was a massive joke. I was extremely upset with how everything was handled. But the last two times I’ve gone in everything was handled quickly and well done. I will be back More

by hemidriver.2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dedie Hamilton
January 06, 2021

What the heck happened. Over 3 years of 5/5 service and someone screws up a service contract date. I can’t get one now. More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2020

Professional Friendly Service! Brought in my 2014 F150 for its routine service today and was met by Briana with a friendly smile. She was straight forward and to the point on what I More

by Chris S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Lambert
January 29, 2020

January 29 2029 I have a premium package on my ford350 diesel truck , I took it to sender ford for recalls .... now remember I have bumper to bumper coverage which co More

by millifaulkner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019

Service Department Experience! My 2015 Ford F150 truck had a leak on the passenger cab mount. As soon as I drove into the service lane Darian greeted me very politely and wanted to More

by Bill
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darian McKernan, Robert Zarski