Whitby Toyota

Great bying experience with Tony Our previous experience with this dealership was not great. However we decided to give it another chance. We met Tony Khoury as soon as we walked in Our previous experience with this dealership was not great. However we decided to give it another chance. We met Tony Khoury as soon as we walked in. We knew what we want and went for a test drive. When the decision was made we purchased our Highlander with Tony's help. Easy, no pressure and very professional approach from Tony. Best of luck to Tony Khoury and thank you for you help and assistance. More

Trouble with the website I used the online chat took because the website was not responding properly when I tried to do an online booking. Will assisted me quickly, efficient I used the online chat took because the website was not responding properly when I tried to do an online booking. Will assisted me quickly, efficiently and with a sense of humour which I really appreciate. There is a reason I keep coming back to Whitby Toyota with my 2005 car and its the people. Great service. Thanks More

Total clown - should be retrained or better fired. This man is a "Customer Communication Specialist" - who is rude and then accuses the customer (in a chat session) of being rude. As someone who was lo This man is a "Customer Communication Specialist" - who is rude and then accuses the customer (in a chat session) of being rude. As someone who was looking to lease/finance a brand new car from toyota. This type of behaviour is very low class, this type of person should be re-educated on how to make a sale, and assaulting the client in ANY way will not amount to anything. I kept the chat transcript, which I may upload to google reviews if this clown does not formally send me an email apologizing. How dare you! More

Driving by I meet Rashid he helped me test drive a truck I had seen in the front lot and later on purchase the vehicle. They were very helpful here and were not as pushy as other dealerships have been. I wo I had seen in the front lot and later on purchase the vehicle. They were very helpful here and were not as pushy as other dealerships have been. I would recommend this dealership for anyone looking for any truck not just a Toyota truck but all brands and sizes. Thanks to Rashid and Shawn were very helpful thanks again. More

Sales Consultant Rashid Lorgat Contacted the dealer first via the telephone, discussed with Rashid my current situation with my 2015 Highlander XLE and that I was considering tradin Contacted the dealer first via the telephone, discussed with Rashid my current situation with my 2015 Highlander XLE and that I was considering trading or selling then purchasing a new vehicle. Rashid set up a time for me to meet with him to discuss further. He presented several options for consideration. He did not pressure which I appreciated. I did the deal, traded in my 2015 and purchased a Highlander Limiited. I was very satisfied. I found him to be responsive through the process, so much so that I recommended to my daughter who is also interested in making a change, that she meet with Rashid. She also found him to be very well informed and considerate of her situation. More

Expectations Exceeded! Thanks Tony Khoury I had had a recent poor experience at a competitive dealership when shopping for a replacement vehicle. Based on the experience with the previous sal I had had a recent poor experience at a competitive dealership when shopping for a replacement vehicle. Based on the experience with the previous sales person at the competitive dealership, I did not have high expectations when I was introduced to Tony Khourly. In a short time it became obvious to me, that this was going to be a different experience. He understood I was new to the Toyota brand and was coming from a situation where I has a strong relationship with a competitve brand. Tony took the time to answer my questions and offered suggestions / solutions / benefits without the pressure to buy. I wanted the Rav 4 Hybrid based on the research I had done but the availability was limited. It could take up to 4 months to receive a vehicle. Tony and team wanted my business and presented an offer that included reduced timing to receive the vehicle, that I could accept. The deal was made and Tony kept me informed of the progress of the delivery of the vehicle. To my surprise, the vehicle was delivered earlier than promised. Upon delivery, Tony took the time to explain the features and functions of the Rav 4 Hybrid. It was an excellent experience and my expectations were exceeded. Thanks Tony! More

Excellent Rashid Lorgat provided me excellent service when purchasing my 2019 Camry on Oct.23,2019.My son and I visited Whitby Toyota that day looking at cars. Rashid Lorgat provided me excellent service when purchasing my 2019 Camry on Oct.23,2019.My son and I visited Whitby Toyota that day looking at cars. A young man Rashid Lorgat approached us a moment later out in the back forty on a golf cart to ask if he could assist us with anything.He proceeded to tell us about some as we talked. We told him we had test drove a few others already before we will make a decision as I needed a newer vehicle.We decided to test drive a 2019 Camry.. After driving it, that was the one I liked. Rashid got us some coffee as we discussed price . .He was not pushy or any way putting pressure on us to buy.He told us the price and we were able to negotiate a deal. I picked the Camry I wanted from the show room after he showed me a different colour one outside of the show room.. On the delivery day of my car Rashid patiently took the time to show me and explained the features and helped set up my phone to the car, He shows me the areas in the dealership for parts and service .He explained the service routine for follow-up the appointments . Arriving home I get a call from Rashid to make sure I got home safely with my new car and asked how did I like it. Rashid called again in few days to tell me if I have any problems in future at anytime to call him. Service like this is very much appreciated and will not be forgotten. In this world now I find this type of customer service is lacking greatly elsewhere. Thank you so much Rashid for your excellent customer service and continued success.Your caring attitude for your customers does not go unnoticed. Sincerely, Gloria T. More

We had a great experience with Tony Khoury. Tony Khoury is very knowledgable and has a great experience with cars. He gave us very good advices and was very generous with his time. We had a good Tony Khoury is very knowledgable and has a great experience with cars. He gave us very good advices and was very generous with his time. We had a good deal to buy a RAV4. More

Very pleasant and helpful, Hayden tries his best to negotiate for you so you get exactly what is best for you.He really works for his clients.Will definitely be recommend ing friends and family Than negotiate for you so you get exactly what is best for you.He really works for his clients.Will definitely be recommend ing friends and family Thank you for your help More