Whitby Toyota

Hayden was an amazing salesman! Prior to seeing him I went to a BUNCH of different dealerships looking for the 86/BRZ/Frs as this is the car I wanted. I must of went to at least 10 other places. Hayden s went to a BUNCH of different dealerships looking for the 86/BRZ/Frs as this is the car I wanted. I must of went to at least 10 other places. Hayden sold me on the 86 at Toyota with the amazing customer service I received. Every other place I went to basically have me a price and said r u going to buy it. He took the time to ask me why I was interested in this car and speak to me like a human being. I even asked him about winter tires and he provided the best place and price I could find them at and even sat and priced them out with me. It was like buying a car and dealing with one of your good friends. He also checks in to see how everything is going and if I have run into any issues past the time of purchase. I would 100% recommend him to friends if they were interested in buying a Toyota. More

2nd fantastic buying experience with Rashid Lorgat Rashid exceeded our expectations with our 2nd purchase 2 years. He took the time to listen to our needs and worked with Shawn and Richard to find a f Rashid exceeded our expectations with our 2nd purchase 2 years. He took the time to listen to our needs and worked with Shawn and Richard to find a fantastic deal that moved us out of our lease into the purchase of a new vehicle. Shawn got us a financing that was below dealer listed rates and Richard took the time to explain, break apart and provide us with a comprehensive extended warranty that would fit our goals. Prior to closing Rashid went above and beyond and surprised us with a no charge installed 2-way remote start that matched the previous unit installed in our 1st car. The service department efficiently transferred my winter tires onto the new car at no extra charge. With the added perks of Toyota winter mats and wheel locks, why go anywhere else when looking for your next Toyota. Thanks again Rashid, Richard and Shawn for making this the easiest car purchase every. More

Amazing service! Our sales representative, Hayden was very knowledgeable in helping us choose our very first car. We highly recommend the Whitby dealership to first time car buyers. very knowledgeable in helping us choose our very first car. We highly recommend the Whitby dealership to first time car buyers. More

Exceptional Customer Care I went to the Whitby Toyota dealership as a last resort in helping to solve a service issue. The owner Ian Kingsley and Service manager Tara Parsons w I went to the Whitby Toyota dealership as a last resort in helping to solve a service issue. The owner Ian Kingsley and Service manager Tara Parsons went way over and above what I would have expected to help me out in every way possible. In short, the repair was done quickly, professionally and courteously with approximately 40% less cost than another Toyota dealer in my area. The time they spent with me when they were obviously tremendously busy was a testament to the care with which they treat every customer who walks through the door. I will be a loyal customer of this dealership for life! It was reaffirming to see that this level of service and care still exists. More

Really good experience, my sales person Hayden was great to deal with, took care of me, and really made me feel like he had my best interests in mind. Great service. to deal with, took care of me, and really made me feel like he had my best interests in mind. Great service. More

This is beautiful building and comfortable. Rashid Lorgat is kind and gentle and gives us time to decide, not pushing. He explored different options for us to choose when we do not have one we wanted. is kind and gentle and gives us time to decide, not pushing. He explored different options for us to choose when we do not have one we wanted. More

Great bying experience with Tony Our previous experience with this dealership was not great. However we decided to give it another chance. We met Tony Khoury as soon as we walked in Our previous experience with this dealership was not great. However we decided to give it another chance. We met Tony Khoury as soon as we walked in. We knew what we want and went for a test drive. When the decision was made we purchased our Highlander with Tony's help. Easy, no pressure and very professional approach from Tony. Best of luck to Tony Khoury and thank you for you help and assistance. More

Trouble with the website I used the online chat took because the website was not responding properly when I tried to do an online booking. Will assisted me quickly, efficient I used the online chat took because the website was not responding properly when I tried to do an online booking. Will assisted me quickly, efficiently and with a sense of humour which I really appreciate. There is a reason I keep coming back to Whitby Toyota with my 2005 car and its the people. Great service. Thanks More

Total clown - should be retrained or better fired. This man is a "Customer Communication Specialist" - who is rude and then accuses the customer (in a chat session) of being rude. As someone who was lo This man is a "Customer Communication Specialist" - who is rude and then accuses the customer (in a chat session) of being rude. As someone who was looking to lease/finance a brand new car from toyota. This type of behaviour is very low class, this type of person should be re-educated on how to make a sale, and assaulting the client in ANY way will not amount to anything. I kept the chat transcript, which I may upload to google reviews if this clown does not formally send me an email apologizing. How dare you! More