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Whitby Toyota

Whitby, ON

4.7
1,784 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities. At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied. Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota. Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota. Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles. Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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1025 Dundas Street West

Whitby, ON

L1P 1Z1

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Showing 1,785 reviews

November 30, 2016

Excellent Buying Experience Honest, fair, knowledgeable sales person. Presented several different options for financing and recommended the best value option. Steve and Service More

by W. Strangway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Stoddart
Dec 03, 2016 -

Whitby Toyota responded

Thanks for sharing your experience with us & most of all thanks for choosing Whitby Toyota we really appreciate it & look forward to your next visit THANKS!

November 30, 2016

Excellent Service Returned a leased vehicle and leased a new vehicle from Whitby Toyota with Andrew Ward. Andrew was very friendly, professional and knowledgeable. H More

by Howe11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2016 -

Whitby Toyota responded

Dear Howe11, Thanks for recognizing Andrew we really appreciate it...also thanks for doing business with us & taking the time to leave such a great review we really appreciate it THANKS!!

November 25, 2016

BEST in BEST, BEYOND THE EXCELLENT 2016 Runner is the 2nd new car we brought from Whitby Toyota. Mr. Brown is the best in best. His service is beyond the excellent. Every word he said e More

by Next Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Brown
Dec 03, 2016 -

Whitby Toyota responded

Thank you so much for your continued Loyalty & faith in us we really appreciate your business. Awesome review thanks again & Happy Holidays!

November 21, 2016

Above and Beyond Car Service! We love this dealership! We are always blown away by the excellent care taken on our car and the little extras they do at no charge like a free profes More

by K8alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Schwartz
Dec 03, 2016 -

Whitby Toyota responded

Dear K8alex, We are blown away by YOU...the Loyalty, the kind words...the awesome review...THANK YOU & thanks for sharing your experience & choosing us we really appreciate it...looking forward to your next visit!!

November 21, 2016

How to get your wife a Birthday Present or just buy a car. Visit Gary at Whitby Toyota Sure we visited all the dealerships looking for a car. This was a special purchase you don’t do every year. But she alw More

by DBEEBY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Brown
Dec 03, 2016 -

Whitby Toyota responded

Dear David, I think you are the best husband in the world ( and I am sure Lori has told you so! ) Thanks for recognizing Gary for his dedication to his valued customers & most of all thanks for sharing your experience & your kind words...Happy Holidays David & Lori we hope you enjoy your NEW Toyota!

November 21, 2016

Great service. I helped my father purchase a car at this dealership. Andrew was our sales rep. He is very professional and friendly and provided excellent service. H More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2016 -

Whitby Toyota responded

Dear Christine, Thanks for being the bridge between Andrew & your parents & most of all thanks for choosing to do business with us we really appreciate it!

November 16, 2016

Bought a new highlander The business manager over charge me for a product I purchased with my new Highlander and I brought it to his and the dealer manager/ owner attention a More

by Eqbal
Recommend Dealer
No
Employees Worked With
Keith Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Pillai
Nov 29, 2016 -

Whitby Toyota responded

Dear Eqbal, I am sorry to hear that you were not satisfied with your experience at our dealership with products added to your vehicle purchase however these products were requested by you to be added to your vehicle at an agreed price before the rust proofing product was added to your vehicle. As discussed, I did speak with Seth and Keith and they had mentioned that your issue was brought to their attention after the extra rust proofing product was added to your vehicle on delivery day of your new Toyota Highlander Keith mentioned that during your request in his office to have rust proofing added to your vehicle on the day of the vehicle purchase you had asked him if you had been provided with the best pricing on the rust proofing and that he stated "Yes" After being assured by Keith that you had received the best pricing on the rust proofing you agreed to the pricing and terms on the rust proofing and signed Bill of Sale for the rust proofing to be added to your New Highlander. After your vehicle delivery Keith mentioned that you provided rust proof pricing from a competing Toyota dealership Bill of Sale from 2 years ago. Keith stated that your Bill of Sale from the competing dealership also included extra admin fees and the Bill of Sale did not indicate the type, quality or any type of warranty associated with the competitor's rust proofing product. Above all, discounts and savings were fully applied to your vehicle purchase with NO admin fees ( which other dealers do charge - we DO NOT) We appreciate your feedback Eqbal, however as per our discussion we did everything preemptive and post-sale possible to meet your needs. Thanks again Eqbal for choosing Whitby Toyota and providing us with your feedback

November 14, 2016

Best Toyota Dealer in GTA!!! Gary was a gem from start to finish. I bought two Toyotas from him over the past few months. He was very knowledgeable and professional throughout the More

by jforoglou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Kelly, Gary Brown
Dec 03, 2016 -

Whitby Toyota responded

You are a jem jforoglou THANK YOU!! we really appreciate your business & your loyalty...thanks for choosing us & Happy Holidays!!

November 14, 2016

2017 Sienna Excellent experience buying my new Sienna from Andrew Ward at Whitby Toyota! Very friendly and knowledgable.Took the time to follow up afterwards to s More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2016 -

Whitby Toyota responded

Dear Michelle, We hope that you and your family are enjoying the NEW Toyota Sienna! Thanks very much for choosing Whitby Toyota we really appreciate your business...Happy Holidays from all of us!!

November 13, 2016

My new Camry Thank you Gary for being very patient and helpful from start to after the new purchase. We're loving our new Camry. Keep up the great work! More

by Mae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Brown
Dec 03, 2016 -

Whitby Toyota responded

Dear Mae, Thanks for recognizing Gary & for doing business with us we really appreciate it. Enjoy your NEW Camry & Happy Holidays!

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