Whitby Toyota
Whitby, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Great experience at Whitby Toyota I recently got a new 2017 Toyota Corolla at Whitby Toyota, and let me tell you my experience there was amazing! The sales rep that I had the pleasure I recently got a new 2017 Toyota Corolla at Whitby Toyota, and let me tell you my experience there was amazing! The sales rep that I had the pleasure of dealing with was Andrew Ward. He was very kind and honest right from the beginning with my parents and I. Something that other dealerships were not. He sat down with us and listened to all of our concerns about finding the perfect car for me, as well as answering all of our questions. One of the biggest selling points was looking for a trade-in value for my 2005 Nissan "the red rocket." Before we had got to Whitby Toyota we actually looked at a different Toyota, where the sales reps were not so great. They said my car was worth nothing, they were swearing, and even cut my dad off while he was asking a question and voicing a concern .....needless to say not very good customer service. So when we decided to go to Whitby instead, we had told Andrew our previous experience and he was very adamant on making our experience at Whitby a good one. From our first visit to the day I picked up my car Andrew was there to answer all of my questions, my parents questions, he explained all the features in the vehicle and gave us all the inforomation we needed. Within a week from my visit at Whitby Toyota I was trading in the keys of the red rocket for the keys to a beautiful brand new 2017 Totoya Corolla LE. Before I left the dealership Andrew got into the car with me and went over all of the features again. The customer service here is deffinatly worth a 5 star rating! Thanks so much Andrew I love my new car! ps...I called it "loretta" More
Assistance At the time of oil change the service dept personal used to guide about tire rotation , break issues etc, but for the last year or two no body asks or At the time of oil change the service dept personal used to guide about tire rotation , break issues etc, but for the last year or two no body asks or tells anything like that, why?? More
Our first SUV Hi Gary Thank you very much for a very pleasant car buying experience! We love our Toyota Highlander. This is our second Toyota vehicle and fir Hi Gary Thank you very much for a very pleasant car buying experience! We love our Toyota Highlander. This is our second Toyota vehicle and first SUV. We have been servicing our Camry at Whitby Toyota for many years and have always been very satisfied with the dealership. After researching many car brands, reading reviews and visiting different dealerships, we decided to purchase another Toyota. From the moment we met Gary, he was very patient, professional and knowledgable. He has been in his profession for almost 40 years, and you can tell that he is passionate about it. 5 star customer service! If you are looking for a reliable car, professional dealership and stress-free car buying experience, we highly recommend Gary Brown from Whitby Toyota. Thank you Gary! Enjoy your summer and happy travels! :) Highlanders Kinga & Joseph More
Buying experience at Whitby Toyota One of our friends purchased a Toyota from Mr. Ward and highly recommended him. That made purchasing a new car from Whitby Toyota a no-brainer. And One of our friends purchased a Toyota from Mr. Ward and highly recommended him. That made purchasing a new car from Whitby Toyota a no-brainer. Andrew was very helpful with information on the two cars we were considering. He took the time to explain the features of each vehicle on the phone and gave us all the information we needed to make an informative decision. We settled on the Corolla IM. When we finalized all the paperwork and insurance details, the next step was to visit the dealership to go over the features. Mr Ward was very knowledgeable on all aspects of the IM. His friendly and courteous manner made us feel very welcome. He stayed well past closing time to make sure we were familiar with all aspects of the IM. We are also looking at purchasing a new Sienna when the 2018 model arrives. We need not look anywhere else for a purchase. Whitby Toyota has our vote as the best dealership to purchase a Toyota. More
Great, friendly service John Lee was excellent in meeting my needs. He was friendly, attentive, and honest. He took the time to understand my needs and then presented great o John Lee was excellent in meeting my needs. He was friendly, attentive, and honest. He took the time to understand my needs and then presented great options. I highly recommend dealing with John and Whitby Toyota. More
They had what i wanted. And made it fast I was out looking to buy a second hand vehicle for my step daughter. Whitby toyota was my first stop. I entered the shop and spoke to a sales rep Je I was out looking to buy a second hand vehicle for my step daughter. Whitby toyota was my first stop. I entered the shop and spoke to a sales rep Jeffery Kingsley, a rising star is my prediction for this young man. I told him want I needed and he took me to the vehicle. We took it for a test drive and that was it. It was priced well and the deal was done. The manager was incredible. He did everything he could to help me. The manager told me it would be ready the next day and he was true to his word. I had the car and was on my way. My step daughter loved it. Im a hero. Haha. Anyway they wasted no time to get me set up. It was painless. I was finished in an hour an arduious task I thought was going to take the whole day. Thanks to Whitby toyota. More
Great customer service!! Just had my new car serviced at Whitby Toyota and had Tara Parsons as my service advisor and could not have been any happier with the great customer s Just had my new car serviced at Whitby Toyota and had Tara Parsons as my service advisor and could not have been any happier with the great customer service she had to offer. Her knowledge of the brand was very helpful. She was very detailed in explaining all the services that they provide and how they work and she is a pleasure to talk too. I would highly recommend getting your vehicle serviced at Whitby Toyota. More
Excellent service Shawn McCallum leased me my Toyota Camry. He paid great attention to detail and was honest and easy to talk to. He explained everything about the proc Shawn McCallum leased me my Toyota Camry. He paid great attention to detail and was honest and easy to talk to. He explained everything about the process and the car and made the experience a pleasant one. Amazing service! More
amazing service John Lee was the sales person who sold me my 2017 Toyota Camry Le. He was very pleasant to deal with. He helped me get the financing to purchase this John Lee was the sales person who sold me my 2017 Toyota Camry Le. He was very pleasant to deal with. He helped me get the financing to purchase this vehicle. I received the vehicle within a week after my purchase and John made sure it had everything I requested. Thank you for the amazing service. More
Totally amazing auto sales experience. This man Gary Brown totally lived up to his reputation as an honest and down to earth gentleman who totally knows his trade. A completely amazing c This man Gary Brown totally lived up to his reputation as an honest and down to earth gentleman who totally knows his trade. A completely amazing customer experience in the matter of a couple weeks in dealing with him. There was no pressure or leading us in a particular direction. The final say came from us and he just guided us along the way. Even the choice of color was left up to us when both my wife and myself were not too satisfied with a color we have come to the dealership in mind. He presented another option and totally satisfied both our tastes. Even on a very busy Saturday with tons of customers coming to pick up their vehicles, Gary made time to come pick us up at the GO Station. Truly a genuine person. Every thing he did had a ring of sincerity and caring for the customer. He totally explained any questions we had in an honest and forthright manner. If you are looking for someone you can trust and to give you the real goods, then Gary is your man. More