Whitby Subaru
Whitby, ON
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108 Reviews of Whitby Subaru
Shout-out to Shaun Pimental, Service Advisor. I had questions about OEM VS A/M part. Shaun checked with his contacts and not only got answers but gave his much experienced recommendation. I value I had questions about OEM VS A/M part. Shaun checked with his contacts and not only got answers but gave his much experienced recommendation. I value that and it helped make my decision. Thank You. More
An effortless experience for me that left a feeling of being taken care of and not worried. I felt safe in the hands of Shaun Pimental. The Barrie Suburu I definitely did not trust and left me with a being taken care of and not worried. I felt safe in the hands of Shaun Pimental. The Barrie Suburu I definitely did not trust and left me with a bad taste in my mouth. The experience was professional, quick and easy. Definitely worth the switch for servicing my Crosstek. More
We want to thank you Shaun Pimentel for taking good care Olga's SUBARU Forester and providing good serves to us. Grateful, David Rose and Olga G. Olga's SUBARU Forester and providing good serves to us. Grateful, David Rose and Olga G. More
I would like to thank you Tara Parsons and Darryl Hatzlhoffer assisting to verify my 2019 Subaru Forester coolant leak concern. I appreciate to provided support. Thank you, David Rose Hatzlhoffer assisting to verify my 2019 Subaru Forester coolant leak concern. I appreciate to provided support. Thank you, David Rose More
I was there with my 2015 Subaru Forester to fix a rattle issue coming from the exhaust shield. They removed the part(s) and replaced the manifold (why?) charging me over $300 and now when I turned the steer issue coming from the exhaust shield. They removed the part(s) and replaced the manifold (why?) charging me over $300 and now when I turned the steering wheel I am hearing a friction noise coming from underbody. I asked them to fix it but the service manager keep postpone me arguing that they are short of stuff. Is this my issue? I was at the dealer confident that they know what they doing beside charging $150/h and up. I have big doubts now. More
It is a great experience to buy a Subaru Forester Premium 2023 from Whitby Subaru. Jon Gatchalian is an excellent Product advisor. Thank you Jon for all kinds of support. 2023 from Whitby Subaru. Jon Gatchalian is an excellent Product advisor. Thank you Jon for all kinds of support. More
There is something fishy with the service department I would avoid going here for any car service, They have excellent sales services but when it comes to servicing your car dont go here! If you want t would avoid going here for any car service, They have excellent sales services but when it comes to servicing your car dont go here! If you want to think the following is a coincident is up to you, It has never happend to me before and whether this place is "bad luck" Ill avoid it all together. 2022 - Oilchange + tire swap = " You have a Nail on your side wall tire, you need a new tire" = will cost you $600 (new tire needed next season) 2023 - Oilchange + tire swap = " You have a Nail on your side wall tire, You need a new tire " will cost you $600 (new tire needed next season) Funny thing is this car is stored in a closed garage and this Year i only used it for less 1000km as I work abroad. (I know that puntures can happen anytime and thats where you cant reallly argue) I had an odd feeling the first time it happened and but was really hoping I was jumping to conclusions..2 times in a row I would be foolish to go back here again. More
Service department is a bunch of lying scam artists. Charged me well over $300 to "fix" the brakes on my car which were just inspected a couple of weeks prior by an independent mechanic and no issues we Charged me well over $300 to "fix" the brakes on my car which were just inspected a couple of weeks prior by an independent mechanic and no issues were found. The brakes have always worked perfectly with no issues. But they told me I had to pay it to get the safety certification to buy out the car from my lease. They knew exactly what they were doing. Just milking me for any bit of money they could since they knew I was never coming back again, and that I had no choice but to pay it if I wanted to keep the car. The technicians also left their personal garbage in my car TWICE. Avoid this dump like the plague. Most crooked dealership I've ever dealt with. More
Chris Benson was amazing! Extremely professional, informative, respectful and not pushy! My sale to delivery was quick! Recommended Chris for nest service possible 🎉 Extremely professional, informative, respectful and not pushy! My sale to delivery was quick! Recommended Chris for nest service possible 🎉 More