Whitby Subaru

Never satisfied here 2010 STI NEEDED BRAKES. 2500 parts! New problem at 100,000k. Felt like synchromesh not working when cold. New clutch (2k $). Same problem after, n 2010 STI NEEDED BRAKES. 2500 parts! New problem at 100,000k. Felt like synchromesh not working when cold. New clutch (2k $). Same problem after, no better. Can't find problem. If no problem why new clutch needed?? Can't find the problem. My fault. More

Horrible experience! The rep had no manners. He refused to help with my application to transfer a leased vehicle from Quebec to Ontatio. He said it's not worth the heada The rep had no manners. He refused to help with my application to transfer a leased vehicle from Quebec to Ontatio. He said it's not worth the headache! Save your time and don't go there. More

Awesome new car purchase I just purchased a new Outback from C&C Motors. After reading a few bad reviews on here I decided to still visit them as they are my local dealer. I I just purchased a new Outback from C&C Motors. After reading a few bad reviews on here I decided to still visit them as they are my local dealer. I was met by the salesman as I walked into the dealership. He was very presentable and extremely informative. He worked with me on price and we were able to make a deal. I don't understand the other reviews that say they are difficult to deal with. When I picked up my car it looked fantastic and the delivery process was very smooth. If you are looking for a Subaru I would suggest this dealership in a heartbeat. Well done C&C Motors!!! More

Classic Ripoff Repair Centre I took my Subaru in at 50,000 km as it was hesitating crossing an intersection. I chose a Subaru dealer vs Cdn Tire as i thought they would be better I took my Subaru in at 50,000 km as it was hesitating crossing an intersection. I chose a Subaru dealer vs Cdn Tire as i thought they would be better trained on the dashboard codes. Wrong. They spent 1.5 hours and phoned me saying the sensors were sending faulty codes and they wanted my permission to continue. Really? After another 1.0 hours they phoned and said it was the coil pack. OK. They wanted to replace 2 coil packs (2 cylinders per pack), the plug wires, the laser plugs which last 100,00 km and replace the sensor. $1000. total. I was already in for 2.5 hours of diagnosis at $100. and hour so they had me cold. In hindsight I should have pulled it out and taken it anywhere but here. Both coil packs can't go at once. All 4 plug wires and all 4 plugs aren't going to all fail simultaneously because a coil pack fails. Plug wires last 100,000 km as do the plugs which are $35. each?? compared to normal plugs which are $3.50. I only needed one coil pack and that's it. It should have lasted a lot longer than 50,000 km. Maybe I didn't need even that. I complained and the owner pointed out his mechanics are independent so he has to pay them regardless of how long it takes and so he couldn't afford to reduce my bill. B.S. I'm sure they bill 15-16 hours on every 8 hour shift using the Rate Book for auto repairs. Every person I talk to has had a bad experience with these guys. More

Great sales terrible service Bought a legacy from sean. Great guy to deal with. Came in for the first 10k service which is a basic oil change. Made an appointment and told them Bought a legacy from sean. Great guy to deal with. Came in for the first 10k service which is a basic oil change. Made an appointment and told them i would be waiting since it was a Saturday. Spent 3 hours there trapped in the waiting area which is 5 chairs and 2 tables in the middle of the showroom. Most others there seemed resigned to hopeless service. My son left his car there for some accident repair work. They left it on the lot unlocked. When they ordered parts for him to do the repair some were incorreect and some were not even needed. Complete incompetence. Their rates are also higher than other dealers as well. Never again. I drove to scarboro for my 20k. Much nicer More

Overpriced Idiots I hate this place with a passion. Don't go here. Spent an hour waiting for a tire change. Don't even waste your time reading this review. Leave this p I hate this place with a passion. Don't go here. Spent an hour waiting for a tire change. Don't even waste your time reading this review. Leave this page now. Look at the Stouffiville dealership. Good bye. More

Great buying experience Purchased a 2015 wrx in January and just took possession a couple weeks ago. My buying experience was very good. They treated me fairly, were true t Purchased a 2015 wrx in January and just took possession a couple weeks ago. My buying experience was very good. They treated me fairly, were true to their word, responsive to my inquiries and didn't aggressively pressure for the sale of the car or any of the additional services. I would buy again from them More

kinda shocked I went in to try and buy a WRX STI and when i made an offer they said, why should we sell to you at a lower price when this car will sell this weekend I went in to try and buy a WRX STI and when i made an offer they said, why should we sell to you at a lower price when this car will sell this weekend at full price. I bought a lexus. More

Very poor sales service Car dealerships should be working towards building an ongoing relationship with their customers, not a one time transaction. I have been in sales and Car dealerships should be working towards building an ongoing relationship with their customers, not a one time transaction. I have been in sales and customer service for over 15 years and it makes me laugh when amateur sales people with little to no relationship skills are able to sell cars. My friend did purchase a car through your dealership but he definitely has a bad taste in his mouth. Do you want returning customers and people to promote your dealership? Hire better agents and put a plan into effect where they must follow up with the customer on how their "new car" is going.. Not once has my buddy got a call on how everything was going. I witnessed first hand mediocre sales techniques and the complete run around during the negotiation. Note* for anyone reading this who is purchasing a car; negotiate the price before you tell them you are trading in your old car-Car buying 101 Thanks for letting me rant More

Love my new car C&C Motors treated me with a great deal of respect throughout my sales experience, and did not make me feel pressured at any moment. They were very fa C&C Motors treated me with a great deal of respect throughout my sales experience, and did not make me feel pressured at any moment. They were very fair when dealing with the final details of the sale. More