Whitby Subaru

I brought me car in for the scheduled service at 40,000 Km. I brought to Riley ( service Rep ) an issue with the brakes that has been an issue for the some time now and has been getting worse. he said h Km. I brought to Riley ( service Rep ) an issue with the brakes that has been an issue for the some time now and has been getting worse. he said he would look into it and get back to me. true to his word, he called me a few hours later and he did some research and it may be a manufacturer issue and he would check with the service manager. The next morning he called to say the brake is issue was fixed and new parts were installed.at no charge to me Riley definitely went over and above. It's the entire team at Whitby Subaru that keeps me coming back as a very happy customer Thank you Riley...and Thank you Whitby Subaru More

They would not honor their own return policy outright lying to my face and call me a criminal. The worst experience I ever had as a customer service professional operators manager has no clue how to add lying to my face and call me a criminal. The worst experience I ever had as a customer service professional operators manager has no clue how to address customers concerns due to their products which have no quality check before being stocked and purchased. Truly saddenes my heart as my BRZ from 2018 is of the high quality but their staff unfortunately not so much and I will never return to this one in Whitby as they alway take advantage and our money. More

Rianne was very transparent and had me in my leased crosstek within one week. Excellent customer service, great job Rianne crosstek within one week. Excellent customer service, great job Rianne More

My wife just picked up her new 2025 WRX and she couldn’t be happier with the incredible service! Jeff Draga was thorough, friendly and very knowledgeable. Highly recommended!! be happier with the incredible service! Jeff Draga was thorough, friendly and very knowledgeable. Highly recommended!! More

We bought our first Subaru and our salesmen were so amazing. Evan Brown and Chris Benson were so personal and helped us find what we were looking for. Everyone there was great. amazing. Evan Brown and Chris Benson were so personal and helped us find what we were looking for. Everyone there was great. More

Whitby Subaru is an excellent dealership from sales to service. We are just about to lease our 7th car from Jeff in sales, and couldn’t be happier with the experiences at this dealership. They are friendl service. We are just about to lease our 7th car from Jeff in sales, and couldn’t be happier with the experiences at this dealership. They are friendly, knowledgeable and professional. We are always greeted with a smile and made to feel special. Thanks Whitby Subaru! More

Yesterday I drove my beautiful 2021 Crosstrek home from Whitby Subaru. My experience purchasing this like-new used car was enjoyable and virtually stress free. Bob McCann guided me through the process wit Whitby Subaru. My experience purchasing this like-new used car was enjoyable and virtually stress free. Bob McCann guided me through the process with insight, knowledge, patience and humour. Not having purchased a vehicle since 2009, I foresaw the prospect of finding a car to suit my needs rather daunting but any hesitation I had quickly disappeared. I’m looking forward to many enjoyable years and miles of driving and am most appreciative of the service I received at Whitby Subaru. More

Professional, very patient and friendly workers. Agent with the heart to help customers. Thank you Bob McCann for the help. Agent with the heart to help customers. Thank you Bob McCann for the help. More

I am going to be taking my 2019 Suburu Forrester to a private garage for service. I have read too many bad reviews by customers so i cannot trust them anymore to do my service. I spent 45k on my Forreste private garage for service. I have read too many bad reviews by customers so i cannot trust them anymore to do my service. I spent 45k on my Forrester new & now i can't trust the dealership. sad. More

I bought a new 2024 Crosstrek from Chris Benson, at Whitby Subaru. Chris was extremely knowledgeable in the product which helped me make a decision on purchasing the proper vehicle for our needs. Chr Whitby Subaru. Chris was extremely knowledgeable in the product which helped me make a decision on purchasing the proper vehicle for our needs. Chris not only was personable to deal with, but available to answer any questions I had after I had left the dealership with the new vehicle even on his own time. Thanks Chris! More