Wheaton Honda

The WORST Service EVER!! I've been bringing my 2011 Civic to Wheaton Honda for service ever since I bought it 2 years ago-- I will NEVER go back again, EVER!!! I had a sqweel I've been bringing my 2011 Civic to Wheaton Honda for service ever since I bought it 2 years ago-- I will NEVER go back again, EVER!!! I had a sqweeling sound coming from my engine which I told them I thought might be the belt. Meaghan, the Service Advisor advised me that the sound sounded like the brakes, not the engine and that if there was another sound then we were dealing with 2 seperate issues. After the mechanic looked at the car Meagan advised that both my front and back brakes needed replaced, and that they didn't hear any sound other than the breaks, but that they checked the belt and it was in good condition. 2 days later I took my car to Tire Warehouse (on 99thSt) and within minutes they told me that the sound wasn't just my brakes. It turns our it was a belt tension pulley that needed replaced. I DO NOT understand how a HONDA mechanic can look at a HONDA and not see the issue (even though I directed them to the right area), yet a private mechanic diagnosed the issue within minutes! When I asked Meaghan she advised that they didn't look at the belt tensioner, they just checked the belt itself. ALSO, turns out that ONLY my front brakes needed repleced while my back brakes were in good condition (Meaghan told me I needed all 4 replaced!). Meaghan was NOT pleasent to deal with and kept treating me like I had no idea what I was talking about/was dumb. I was NOT impressed by her attitude from start to finish. This is VERY typical of the service I've recieved to date at Wheaton Honda. AVOID IT AT ALL COSTS. I will never return, even for FREE service. More

CR-V Shopping Probably the worst shopping experience of all time. Not only was he wrong about what he was saying but had the nerve to actually be rude and expect us Probably the worst shopping experience of all time. Not only was he wrong about what he was saying but had the nerve to actually be rude and expect us to simply believe whatever he was telling us. Did not expect such behaviour from such a large company. Will never go back and will tell all friends to avoid this dealership and this man. More

Perfect I expected to pay $350 to $400 on a service. The work came out to be under $175, and everything was done perfect! Happy me! I expected to pay $350 to $400 on a service. The work came out to be under $175, and everything was done perfect! Happy me! More

Wheaton Honda - Best Place to get a sweet ride! I had a wonderful experience at Wheaton Honda. Brandon was very efficient in terms of setting up all the logistics of purchasing myself a new vehicle. I had a wonderful experience at Wheaton Honda. Brandon was very efficient in terms of setting up all the logistics of purchasing myself a new vehicle. I cannot say enough positive things about Brandon, as well as everyone else at the dealership. Great environment, very welcoming and well organized staff. I am looking forward to carrying on my business with them in regards to maintaining my vehicle service needs. Thanks so much Wheaton Honda for a lovely experience! I absolutely LOVE my new Honda!!!!! :) More

Misdiagnosed an oil leak Poor experience. Misdiagnosed a simple oil leak and was going to charge for unnecessary work. Correct diagnosis and work at half the price done elsewh Poor experience. Misdiagnosed a simple oil leak and was going to charge for unnecessary work. Correct diagnosis and work at half the price done elsewhere. More

No Pressure Sales I have been getting my vehicle serviced at Wheaton Honda for the past 10 years, So when it came time to look at a new vehicle, of course I decided to I have been getting my vehicle serviced at Wheaton Honda for the past 10 years, So when it came time to look at a new vehicle, of course I decided to look there first. Wayne greeted me when I walked in to the show room and right away I felt comfortable. Wayne doesn't come across as a stereotypical car salesman, but more like a friendly neighbour offering advice. We talked about what I was looking for in a new vehicle and why, discussed a few options and went for a test drive. Over the next few weeks I continued to look elsewhere for other new vehicle options but I did not come across any sales people who were as comfortable or easy to deal with as Wayne. Ultimately I did decide to purchase my new vehicle at Wheaton Honda and the attitude and service offered by Wayne and his colleagues were a big part of that decision. I will certainly encourage my friends and family who are in the market for a new vehicle to consider shopping at Wheaton Honda. More

Great Experience My Wife and I stopped in with our Daughter, she was looking for a new car and wanted to trade her vehicle in. We were approached by Brandon, very fr My Wife and I stopped in with our Daughter, she was looking for a new car and wanted to trade her vehicle in. We were approached by Brandon, very friendly and personable. I have bee in the car business for 10 yrs. and Brandon was very easy to deal with. My Daughter found a vehicle and I think got a great deal on her trade... My wife and I were so impressed with Brandon and the deal our Daughter got, we decided to look at a New Honda Civic for our self. He made us a great deal and we also bought a 2014 Honda Civic.... Finance was Great too. When we went to pick up our new car, Tony was Great very nice and went over everything... I would recommend Wheaten Honda to anyone who is looking for a New Car. More

great experience I had a great experience buying a used 2012 Toyota Sienna here today. I am from BC and worked with Reg by email and over the phone. We worked out al I had a great experience buying a used 2012 Toyota Sienna here today. I am from BC and worked with Reg by email and over the phone. We worked out all the details before I drove from PG. Reg had the car ready in the showroom bay when I arrived all ready to look at and take for a test drive. The van was ready to go with a full tank of gas, nicely detailed with vehicle history and inspection report. Reg took care of the license plate switchover and the finance and other staff were moire than helpful even after the papers were signed. Top recommendation, keep up the good work! More

Great experience Thank you to all who we dealt with at Wheaton. Your service was fabulous! The knowledge, expediency, excellent customer relations and friendliness w Thank you to all who we dealt with at Wheaton. Your service was fabulous! The knowledge, expediency, excellent customer relations and friendliness were noted and appreciated. We are now on our 4th vehicle from your dealership. It is our intention to continue doing business with you. More

Great customer service! I didn't have an appointment scheduled but Rick Anderson provided an intermediate service (B1) on my Odyssey van at express service, within the time p I didn't have an appointment scheduled but Rick Anderson provided an intermediate service (B1) on my Odyssey van at express service, within the time promised. I needed a ride from the dealership and return after my van had been serviced. On pickup, I missed the phione call from the shuttle driver, Ken. Even though I know that Ken was pressed for time he took the time to have me paged so I could get the shuttle for my return trip to Wheaton Honda. When I went to the cashier desk, Linda was very helpful in letting me take advantage of some loyalty points I had and providing me with information about the service completed. I was able to pick up my vehicle and drive to pick up my daughter from school right on time. Thanks for providing the vehicle service I required and the great customer service! More