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Wheaton Honda

Edmonton , AB

4.4
471 Reviews
There are a number of Honda dealers in Edmonton, but not all are created equal. Since 1976 Wheaton Honda, formerly Millwoods Honda, has proven itself as the best Honda dealership in Edmonton for unparalleled customer service and new vehicle sales. Our formula for success is simple: we put our customers first. We find that our quality Honda vehicles virtually sell themselves, which gives us the time to answer all of your questions and take care of your individual needs. We have the best selection of new Honda trucks, SUVs and cars in Edmonton. If you're looking for trucks in Alberta, consider the award-winning Honda Ridgeline with its market-first VTM 4WD system that automatically adjusts to road conditions. We also carry new Honda SUVs like the versatile Honda CRV and Honda Pilot, and you can always count on finding a wide selection of sporty and efficient Honda Civics and luxurious Honda Accords on the lot. Honda vehicles have always set themselves apart as the most reliable vehicles on the road, and our expert sales team will be sure to help you find the best new Honda for your needs and your budget.
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9688 34 Ave NW

Edmonton , AB

T6E 6S9

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Showing 471 reviews

May 18, 2017

Happy New Honda Purchase Experience We first met Aaron while we having our car serviced and chatted even though we were not looking for a new vihicle at the time. As it turned out some m More

by Honda-Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arron Paulson
April 17, 2017

Don't deliver as promised The pre-delivery team in new sales does not fill the tank before the customer takes delivery. Tyler Bulmer makes promises and then decides that defend More

by HondaFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shannon Clark, Tyler Bulmer
Apr 18, 2017 -

HondaFan responded

You have my address. You know where to send the money. Are you going to make it good or not? We wouldn't be having this conversation if your dealership would have filled the car in the first place. Incompetence and empty promises are still at the forefront of this issue.

May 02, 2017 -

Wheaton Honda responded

Thank you for sharing your concerns regarding your visit to our dealership. I would like to take this opportunity to clarify a few points. You first contacted our dealership when you were in Red Deer stating the fuel tank was less than 10 liters from being completely full. We apologized and offered you a full tank of gas next time you were in town. A few weeks later, you came into our dealership without any notice where our Assistant New Vehicle Sales Manager offered to give you a gas chit to fill up your tank and asked if you could bring back the receipt for our records. Or alternatively wait 15 minutes to have a lot attendant fill up the tank for you. Neither of these options worked for you as you were in a rush and insisted on getting a gas voucher. It was explained that we do not have gas vouchers as we need to be able to keep copies and track any transaction for our accounting department. You were unhappy with the options and left our dealership. When you came back another day, you were speaking with Tyler about what happened at your last visit. Tyler was sympathetic to your concerns however he did mention there was no need for such abusive language when speaking about the staff. We take every concern a customer has seriously, however we do not tolerate any verbal abuse, insults, or aggressive behavior of any kind to our staff or anyone else on our premises. If you have any further questions or concerns, I encourage you to contact me at 780-463-7888. Ian Clark, General Manager.

April 13, 2017

Wheaton installs used parts Wheaton installed a used drive shaft in my car. Would not even look at it after! I talked with both Service Manager and General Manager, but they cl More

by F1Rocket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hock Oon Yeap
May 02, 2017 -

Wheaton Honda responded

Thank you for sharing your concerns regarding your visit to our dealership. I would like to take this opportunity to clarify a few points. You came into our service department having installed a drive shaft yourself that turned out to be the wrong size. Our technicians replaced the drive shaft with a proper fitting one and placed the one that was taken out in the trunk of your car. A few weeks later, you contacted us stating we installed a used part in the vehicle. When asked for more details all that was provided was a picture of a drive shaft on your garage floor. Based off the serial number of the part in the picture, it does not match the one we installed at the dealership. You have since filed a complaint with AMVIC and after an investigation, our dealership was found to be at no fault. We appreciate customers bringing up any concerns they may have with our dealership and strive to bring about a resolution for our valued customers. We cannot speak for a part that was not purchased or installed at our dealership and in this case we stand behind the service and product provided to you at your visit. Ian Clark, General Manager.

April 09, 2017

Bought Civic 2017 Touring The Customer services were awesome and great. I don't have t wait for a long, they asked me about delivery and I got next day. Really appreciated serv More

by Gaurav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saldon Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Warren Cairns, Emil Uniat, Brian Golamco
April 06, 2017

Professional and Informative Upon my first visit to the dealership when I was looking for a new vehicle, I was greeted by one of the salesman. He patiently asked what I was inter More

by Turk51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evans Magiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Cairns, James Eveneshen
March 29, 2017

Great Experience Great buying experience. Sales and finance went the extra length to make everything easy. Ask for Arron! Very good salesperson! Very patient and knowl More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Cairns, James Eveneshen, Arron Paulson
March 28, 2017

Excellent Experieince at Wheaton Honda My questions were answered and all of the staff were friendly, knowledgeable, professional and helpful. If you are interested in a Honda, please cons More

by DGerm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Headrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Fillatre, Shannon Clark, Savya Varma
March 24, 2017

New HRV Very great experience at Wheaton Honda. I would recommend to anyone. Kris Schawalder in detail, Carlos in new vehicle delivery and James Eveneshen in More

by bradshaw1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Schawalder, James Eveneshen, Carlos Juarez
March 18, 2017

Outstanding the salesman did an excellent job The Wheaton dealership is very good to deal with I would rate them 10 out of 10 The only flaw was the delivery procedure even though the people going More

by Hondaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bulmer
February 25, 2017

Outstanding I purchased a new 2017 crv and had the best new vehicle buying experience ever. My salesman was Dan Macyk, my financial services manager was James Eve More

by David Wilkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Macyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Juarez, James Eveneshen
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