Wheaton Honda West

Great professional service. Highly recommend Honda West. I have been a loyal customer for many years. Highly recommend Honda West. I have been a loyal customer for many years. More

Professional, quick and reasonable pricing . Great service. Honest appraisal.I would highly recommend.. Treated with respect. Great service. Honest appraisal.I would highly recommend.. Treated with respect. More

ROBBERT SHON’custmer dealing is very professional and friendly,i recommend Honda west thanks for all friendly,i recommend Honda west thanks for all More

3rd car from Honda West and 2nd with Darrin. Staff have NEVER used sales pressure or tactics which is refreshing! Simply listened to what I wanted in the vehicle and what my budget is and found the right o NEVER used sales pressure or tactics which is refreshing! Simply listened to what I wanted in the vehicle and what my budget is and found the right options for me! The sales process has always been efficient and after sale service is good! So good that on the 2nd and 3rd vehicle...I simply told Darrin to carry over everything that the previous vehicle had add-on and warranty wise because they have done it right!!! Proud to be a part of the Honda family!!! More

I’ve now bought two cars from Honda West; the process has been amazingly smooth and friendly both times. From sales to finance to management, friendly service and transparent advice made it all a breeze. Lov been amazingly smooth and friendly both times. From sales to finance to management, friendly service and transparent advice made it all a breeze. Love my car I got from them and I’ll definitely be back when I need another vehicle. More

Excellent service and transparency by Rob Shon. Would definitely recommend this dealership to anyone and everyone. definitely recommend this dealership to anyone and everyone. More

The staff were professional and detail oriented. All of our asked were dons prior to the vehicle pickup. Great service. our asked were dons prior to the vehicle pickup. Great service. More

So, this is going to be a bit of a long read but I just want to make sure I give you all of the information so you can have a better idea of what to expect when shopping at Honda West. So, I was looking f want to make sure I give you all of the information so you can have a better idea of what to expect when shopping at Honda West. So, I was looking for a nice used car, something with a good reputation and gas mileage and of course my first idea was a civic and I still feel confident saying Honda West has some of the best prices in Calgary and I found a great deal on a used 2018 Civic. It was such a good deal I actually stopped and thought that with discount stores in any industry when you tend to trade price for customer service and boy did, I lose the customer service. The oddities started when I was talking to the finance salesman about the unit and he showed me that the car had 15% of its breaks left, something which I asked if they could fix and when he went to his manager, they said they had to because otherwise they were not allowed to sell it, something they would have done if I did not ask. While that was a small inconvenience it got way more questionable. I purchased the car in March and come May when the weather started to heat up, I noticed that the A/C was not working, so I try to text the Salesperson who sold me the car and he never gets back to me. So, I text the Finance Salesman and he says that I am no longer covered under the cars warranty, to which I point out that I was sold a car without A/C to which he literally texts back “talk to your salesperson, he isa the one who sold you the car.” So, after this I was a little confused so I literally just call the front desk worker and explain to hear my situation and lack of help the dealership was providing and she assures me that while there was no sales manager in at the moment someone will call me the next day. And as you may have guessed the next day no one called me. So, after a few days of not receiving a call, I literally go into the store just so I can talk to someone. From there the front desk worker makes a call and gets my car booked in for a exploratory service and they find that the A/C is not working and not only that, there is a factory recall for it because this is a known problem. A problem I fell like someone should have definitely known about and been a little more helpful in this process. Anyways, then I am told that they don’t have the part in stock and they don’t know how long it will be so I still will not have air conditioning, and then we had the week of 35-degree days which was no fun when driving to Red Deer with no A/C. They did the part in pretty quick, I believe within 3 weeks, but even after they fixed it there now it makes the same squealing noise as my friend's 2006 Cobalt but there is no way, I am going back to them. Finally, the reason I waited so long to write this review is that I wanted to get my car serviced to see if there was anything else wrong with my car and as you probably could have guessed by now, I needed new breaks. Honestly, from my experiences, the fairest I can be is that the prices are very good, however, as soon as one thing goes wrong, they are going to be less than no help. More