Turpin Kia

Good price and clear communication. The information offered by the salesman and manager was clear and free of the confusing and intentional misdirection I found presented to me at the ot The information offered by the salesman and manager was clear and free of the confusing and intentional misdirection I found presented to me at the other KIA dealers I visited. More

Great transition From the first email sent letting them know I wanted out of my current vehicle, Andre Smith went to work to find something that suited me and made it From the first email sent letting them know I wanted out of my current vehicle, Andre Smith went to work to find something that suited me and made it easy . Showing up for my test drive I spoke to Mike Peters and he showed me all the great features the car had to offer. When dealing with Peter Stokes he made the financial part painless and had great conversation making me feel at home. I would send anyone to them as I have never had an easier car buying experience. More

Fantastic, Out of This World! We were pretty set on buying a KIA so started our search by visiting this dealership's website. We emailed inquiring about the pre-owned 2013 Kia Sore We were pretty set on buying a KIA so started our search by visiting this dealership's website. We emailed inquiring about the pre-owned 2013 Kia Sorento and got an immediate response from Andre Smith. The next day we popped in to have a look at the car and were greeted by Mike who welcomed us inside to chat about the vehicle. Mike was great! No pressure, lots of info, and just an overall friendly manner. After Mike got us all set up, we met with Peter to do some number crunching. Peter has tremendous knowledge and was able to work out an awesome deal that fit into our budget. He even offered some tips that were previously unknown to us! We have never had anyone explain our sales contract in such a thorough way before meeting Peter. When we picked up our car Mike gave us an extensive run through of all the features, functions and how they are best utilized. He really knows his stuff. Treated us like friends! This is our 5th experience buying a car and was by far the easiest, most excellent service ever! On our drive home, our old crappy van died on us and Mike arranged for it to be collected for us at no cost and they even offered us a loaner until our new car was ready. We hope Mike and Peter are still working here when we need to purchase our next Kia because this whole place makes you feel like family! Very comfortable, welcoming and friendly. Thanks a ton guys, Jay & Kim More

No minds games. When I went in I was honest with Mike and asked for none of the usual mind games you get at other dealerships and him and Peter were brilliant. Easy t When I went in I was honest with Mike and asked for none of the usual mind games you get at other dealerships and him and Peter were brilliant. Easy to discuss things with and just decent folks to deal with. Best car buying experience I have had either side of the pond. Thank you both.. More

professional, knowledgeable, good sales without pressure. My wife and I recently purchased a Kia Rio. We dealt with several dealerships while shopping and in the end it was the low pressure and very professio My wife and I recently purchased a Kia Rio. We dealt with several dealerships while shopping and in the end it was the low pressure and very professional approach taken by Mike Peters and Peter Stokes which combined with the overall service attitude at Turpin Kia which sold us. They took the pain out of what is normally a stressful and unpleasant task.The car was beautifully prepped for us and delivered ahead of schedule. The price and vehicle were right for us. More

Yes I would recommend this dealership..everybody is freindly I purchased my Kia Sorento in Carleton Place. The service is great and very informative. I did not feel rushed or pushed into buying something I di I purchased my Kia Sorento in Carleton Place. The service is great and very informative. I did not feel rushed or pushed into buying something I didn't want. THANK YOU MIKE :) More

Turpin Kia customer service is excellent My daughter is in the Canadian Armed Forces and was home for 2 weeks leave. She has a Kia Forte and I took it to Turpin Kia for service as she had a My daughter is in the Canadian Armed Forces and was home for 2 weeks leave. She has a Kia Forte and I took it to Turpin Kia for service as she had a problem with her car. I talked with Fern and he had his service team look at her car immediately. Turpin Kia looked after the issue with complete satisfaction and went above and beyond in servicing her car. I would not hesitate to recommend Turpin Kia to anyone looking for service on their Kia. Thanks again Fern for taking the time and the excellent customer service received. More

No Stress Car Purchase We just purchased a Kia Soul in Carleton Place. The service was relaxed and informative. We did not feel rushed or pushed into getting something we di We just purchased a Kia Soul in Carleton Place. The service was relaxed and informative. We did not feel rushed or pushed into getting something we didn't want. More

Excellent service - Car Purchase We recently purchased a KIa Sedona at Turpin KIa in Carleton Place. First off, thiese people do not put any pressure on you, they are extremely helpf We recently purchased a KIa Sedona at Turpin KIa in Carleton Place. First off, thiese people do not put any pressure on you, they are extremely helpful and friendly. We spent a long time with Peter Stokes going over the various options to purchasing a vehicle. Peter is very knowledgeable and even though we had not yet decided on any particular vehicle he never rushed us and made sure we had all the information on costs, financing, options, etc before making a decision. We would definitely recommend this dealership to anyone looking to purchase a Kia .. More

Excellent service Had to have work done on our 2009 Rondo, our dealer in Kanata stated that they needed the car overnight no matter what day we would bring it in, no lo Had to have work done on our 2009 Rondo, our dealer in Kanata stated that they needed the car overnight no matter what day we would bring it in, no loaner no way to get us home to Almonte, I called Turpin Kia and spoke to Fern, he told me they could do it and I would have the car back in the same day. So off we went to Turipn and lo and behold the car was ready in half an hour. Dealt with Terry at the service desk, a great experience, very friendly and knowledgeable. Made us feel like we mattered, unlike our dealership. We are going to buy a new Kia soon and we've already decided it will be from Turpin. Small town dealership vs big city dealership, no contest small town wins hands down. Can't buy that kind of service, it comes from the people and it shows they truly care! More