Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Turpin Kia
Carleton Place, ON
791 Reviews
Turpin Kia is now in Carleton Place, Ontario. On May 1st, 2015 we relocated Perth Kia to a more central location in Carleton Place. The same GREAT staff with a stronger facility to serve you better. Fern Turpin and the Turpin family have been in the car business for over 65 years, having had GM, Saturn, Saab and Suzuki franchises. Kia, one of Canada's fastest growing and most exciting New Car Franchise, continues to break all expectations for sales and customer service. Turpin Kia is built on the principal that the customer always comes first! Come Vist Turpin Kia, just 15 minutes from Kanata, in Carleton Place Ontario.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 791 reviews
March 22, 2019
my wife bought a new KIA soul i like the way Carleton Place KIA treated us when we looked at the new KIA Soul, between Andre and Mike the buying was easy. The options out weighted i like the way Carleton Place KIA treated us when we looked at the new KIA Soul, between Andre and Mike the buying was easy. The options out weighted the other competition. the KIA Soul rides great, is very roomy. she got the color she wanted and the complete deal was done very quickly. i wouldn't hesitate to go back!! More
by henryallan
February 20, 2019
Great Dealership My second car from Turpin. Andre was a breeze to deal with and the process was seamless. Very happy with the purchase and the sales experience. My second car from Turpin. Andre was a breeze to deal with and the process was seamless. Very happy with the purchase and the sales experience. More
by DMK
Employees Worked With
February 09, 2019
Bought a New Car I just drove home in a brand new Kia Forte LX and I am very pleased with the whole process. When I arrived today to finish everything and take ownersh I just drove home in a brand new Kia Forte LX and I am very pleased with the whole process. When I arrived today to finish everything and take ownership of the car everything moved so smoothly and was so easy to understand. Great staff, they are always willing to share a laugh. I would definitely recommend a drive to their location. More
by Grace_LX
January 26, 2019
Bought a new vehicle. This is the second car I’ve bought from Mike Peters and I can say that he is the nicest car salesman I’ve ever met. He makes it so easy to buy a car. This is the second car I’ve bought from Mike Peters and I can say that he is the nicest car salesman I’ve ever met. He makes it so easy to buy a car. Andre Smith made the paper work very easy So thank Mike and Andre for making this experience so pleasant. More
by Redcar
January 22, 2019
Everyone was a pleasure to deal with! From the first time I phoned the dealership to check their hours to booking an appointment, arranging a test drive, choosing my car and picking up my From the first time I phoned the dealership to check their hours to booking an appointment, arranging a test drive, choosing my car and picking up my brand new car, every step of the way was a breeze. I didn't feel any hard pressure sales tactics. I was happy I picked to go through a dealership in a smaller town as everyone seemed REAL! More
by elephants
January 18, 2019
Bying a Second Hand Car Just bought my second Kia Soul from this dealership and all of the people that I dealt with ( Mike, Andre, and Fern) were nice to work with. The serv Just bought my second Kia Soul from this dealership and all of the people that I dealt with ( Mike, Andre, and Fern) were nice to work with. The service department did a very good job when servicing my first Soul and I expect it will continue with my second. More
by RayDD
January 16, 2019
Great Experience Excellent experience dealing with Mike Peters and Andre Smith who were very helpful with their advice and suggestions when I was in the process of sel Excellent experience dealing with Mike Peters and Andre Smith who were very helpful with their advice and suggestions when I was in the process of selecting model and accessories etc. It was a real pleasure to do business with this dealership. More
by Newcar, Don72
December 11, 2018
Safety First Right ? A few months ago I had a few buttons sticking on my steering wheel. I brought it into my local Kia and trusting the service members to do their job an A few months ago I had a few buttons sticking on my steering wheel. I brought it into my local Kia and trusting the service members to do their job and fix the problem , which they did. The same day I contacted them again and said there was a light on for my air bag. They reassured me it was normal and everything was fine but to bring it in so they could have a look. I brought it in they looked at it , expressed that it was normal, safe and everything was good to go. During these months I brought my car in for regular oil changes and everytime they drove my car and signed off there were no issues. Two weeks ago my brother in law got into my car and saw this light on. He assured me it was not okay to be on and to contact the dealership. I did. They told me I was wrong this was normal and it will turn off when someone sits down. I explained I drive my car everyday and the light does not turn off. They also told me to get a second opinion because they have already looked at this issue. I contacted another shop and they were shocked and very honest and explained that this light being on meant my air bag was off and would not deploy if I got into an accident. They also were so kind and professional as I was in tears and shock that I have been driving around unsafe. Today I brought my car into Donnelly Kia and their orginal thought was correct my air bag was not plugged back in. For months I have been driving around unsafe and all because I trusted a professional mechanic to do their job. Shame on you for telling me I was wrong. Turpin Kia Shame on you for not listening to my words and concerns and putting my life at risk because you refused to listen. More
by Andrea1
Employees Worked With
Austen Peters
December 03, 2018
Exceptional experience The staff was very professional and took their time to explain everything to me. I really enjoyed my experience. Before I left with the car Andre m The staff was very professional and took their time to explain everything to me. I really enjoyed my experience. Before I left with the car Andre made it a point to make sure that I understood everything on the car and how everything worked. She was very knowledgeable and was able to answer all of my questions concerning my new vehicle. I would recommend this dealership to anybody who wants to buy a vehicle. More
by Judy Tyler
November 05, 2018
2015 Kia Rondo Purchase Very positive experience dealing with Turpin Kia. Staff is very knowledgeable and went out of their way to help select a great car. Happy customers. Very positive experience dealing with Turpin Kia. Staff is very knowledgeable and went out of their way to help select a great car. Happy customers. More
by Rhigginson
