ToyotaTown - Service Centre

Thank you to Firis at ToyotaTown for the excellent customer service! I always appreciate knowing that my vehicle is in good hands with you! customer service! I always appreciate knowing that my vehicle is in good hands with you! More

I have had some issues lately with my Sienna 2007, specifically loss of acceleration power accompanied by unusual noises. I took it immediately to ToyotaTown, where MJ Rizkalla attended to my remarks specifically loss of acceleration power accompanied by unusual noises. I took it immediately to ToyotaTown, where MJ Rizkalla attended to my remarks concerning the car issues. MJ Rizkalla informed me that the transmission pan gasket was smashed and that it was pressing on the transmission filter and causing damage to the gears. A hanger bearing also needed to be replaced. He explained very clearly the whole reparation process, how long will it take, and gave me a rough estimation of the cost. This is what I like at ToyotaTown, the service team live up to the promise. MJ Rizkalla, with his long experience and integrity, gives you the best advise. It makes me comfortable to continue bringing our two cars to that dealership. Now that I got my car back, it drives smoothly. I am very pleased with the service. More

MJ Rizkalla was very helpful and friendly in explaining this. Took my car for service, gave a time of when it would be ready and he delivered on time. this. Took my car for service, gave a time of when it would be ready and he delivered on time. More

I was in toyota town for a regular maintenance and tire swaps for two vehicles the past two weeks. As always, Firis Sharif attended to my needs. His customer service is always top notch which is why I brin swaps for two vehicles the past two weeks. As always, Firis Sharif attended to my needs. His customer service is always top notch which is why I bring both my toyota and non toyota vehicles to him. I know he will always try and accommodate me in any which way possible. What I love the most is the way he lays out all options with issues you may have making sure the customer can make the best decision for themselves. Keep up the good work Firis! More

Good reliable serviceHave bought several vehicles from Good reliable service Have bought several vehicles from this dealership and always had them serviced here! Good reliable service Have bought several vehicles from this dealership and always had them serviced here! More

I have owned a 2 Toyota Sienna vehicles for over 25 years and have always trusted and enjoyed the wonderful service here. Todd is very knowledgeable, professional and approachable. I appreciate his updates and have always trusted and enjoyed the wonderful service here. Todd is very knowledgeable, professional and approachable. I appreciate his updates and the time he always takes to explain my vehicle’s issues. More

Todd was fast and efficient, Rav4 was looked after promptly and service was completed. Highly recommended! promptly and service was completed. Highly recommended! More

Dennis Dabous was very curtious and knowledgeable.I had a good experience with his explanation of the concerns brought to my attention good experience with his explanation of the concerns brought to my attention More

Todd is great with customers, he quickly identified the problem with my vehicle and I was sent on my way in a timely manner. problem with my vehicle and I was sent on my way in a timely manner. More

Having hit a large pothole, I had ToyotaTown service check our 2017 RAV4. No damage but I did have the alignment corrected. Dennis Dabous was the service advisor, and he kept me up to date on all st check our 2017 RAV4. No damage but I did have the alignment corrected. Dennis Dabous was the service advisor, and he kept me up to date on all stages of the work. I believe that this dealership has a great service department and I have never experienced any attempt to upsell unnecessary parts or service. I recommend it. More