ToyotaTown - Service Centre

Called in for a recall my service advisor Firis Sharif handled a misunderstanding in the most courteous and professional manner. I bought my first Toyota Prius from here my service advisor Firis Sharif handled a misunderstanding in the most courteous and professional manner. I bought my first Toyota Prius from here and have had nothing but the best service from everyone. Don't hesitate to both buy here as well as take your vehicle in for service. Thanks Firis Sharif for making a difference! More

Exceptional Service! I am the proud owner of a Scion TC that I purchased and always have serviced at Toyota-Town. I wouldn't take my car anywhere else. The staff are so fr I am the proud owner of a Scion TC that I purchased and always have serviced at Toyota-Town. I wouldn't take my car anywhere else. The staff are so friendly and welcoming. They are always done the work in a timely manner. My Service Adviser is Todd Servant. He makes the experience effortless and enjoyable. I can not say enough good things about him. If I leave a voicemail message Todd always gets back to me quickly. If my car needs work that I was not expecting he gives me a detailed explanation of what is required and why. Todd goes above and beyond to ensure I am always satisfied. The service bay at Toyota-Town is remarkably clean. I know my car will always be running smoothly so long as I am servicing it here. More

Always the best service Firis is always very helpful and knowledgeable. I don't like seeing anyone else for getting my car problems dealt with. Keep up the great work Firis! Firis is always very helpful and knowledgeable. I don't like seeing anyone else for getting my car problems dealt with. Keep up the great work Firis! More

Excellent customer service I needed a safety check on a vehicle that I was gifting to my daughter. We made an appointment for Saturday morning, but then we realized we would als I needed a safety check on a vehicle that I was gifting to my daughter. We made an appointment for Saturday morning, but then we realized we would also need an emissions test. the service Advisor was very accommodating and was able to do the emissions test also, that very morning. We were so thankful that it was done in a timely fashion that we could then get to the Service Ontario office to complete the transfer of the vehicle. My daughter lives in another city so if we could not accomplish this all in one morning she would have had to come back in another few weeks. The service advisor was Firis Sharif and he couldn't have been nicer or more understanding. Kathryn Motolko More

replacement of a taillight i was told by a stranger in a parking lot that one of my taillights was out. I called my husband who called Rob Dako to see if he could replace the li i was told by a stranger in a parking lot that one of my taillights was out. I called my husband who called Rob Dako to see if he could replace the light in the short time frame I had available. My husband called me back and told me Rob could help me if I went right away to the dealership. I did and Rob was waiting for me. My car was taken care of within my time frame. Excellent service. Pleasant people. More

Great Service My husband and I appreciated the great service we received at Toyota Town today. Our service advisor, Robert, greeted us at the door and took care to My husband and I appreciated the great service we received at Toyota Town today. Our service advisor, Robert, greeted us at the door and took care to listen to our needs, look into appropriate part options for the repair of our vehicle and presented ways to help save us expenses through different options. He advised us on what needed repairing today and what could wait. Upon vehicle pick-up we found out Robert had already efficiently ordered the parts and booked us a second appointment to finish the job. Other employees, Jen & Shelby, through the check-out process were also friendly and cheerful and remembered our names, giving us a greeting even though we didn't require assistance from them this visit. Toyota Town is a great dealership and takes care of their long time customers. More

So Happy ......A Nice Surprise This morning I brought our 2012 Toyota Venza in for servicing....I was very impressed with Mike Minarsky, he was so well organized and very pleasant t This morning I brought our 2012 Toyota Venza in for servicing....I was very impressed with Mike Minarsky, he was so well organized and very pleasant to deal with. Everything was done with a professional and courteous manner and made the whole experience enjoyable. I would recommend your service department to anyone who would listen! Thanks so much.....Sandra Sutherland More

Excellent Customer service . I feel very comfortable bringing our car for any concern IIke their courtesy offering free coffee, car wash and consulting before doing the work. . I feel very comfortable bringing our car for any concern IIke their courtesy offering free coffee, car wash and consulting before doing the work. More

Excellent Customer Service My relationship with Toyota Town started on Feb 2009.Since that day I have never disappointed.They are allways good to me and people like service advi My relationship with Toyota Town started on Feb 2009.Since that day I have never disappointed.They are allways good to me and people like service advisor FIRIS SHARIF they make the difference.He is always polite and professional with very good knowledge of any issues that I have brought to his attention.Thank you soo much FIRIS,always happy to deal with you.Good Job! More

Got the job done with concern for customer safety Had noise in Corolla front end. Loose and missing bolts fixed. I brought this car from another car lot. Employee Firis Sharif kept me up to date in pr Had noise in Corolla front end. Loose and missing bolts fixed. I brought this car from another car lot. Employee Firis Sharif kept me up to date in process. More