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ToyotaTown - Service Centre
London, ON
3,030 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,030 Reviews of ToyotaTown - Service Centre
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April 14, 2018
service visit bought a prius 6 mo ago. car has been great. salesman very responsive to a few post sales questions by email . first service yesterday and was short bought a prius 6 mo ago. car has been great. salesman very responsive to a few post sales questions by email . first service yesterday and was short on time. helena v did a great job of moving things along much more quickly than expected-tx! More
by toyotabruce
Employees Worked With
Sean O'Grady, Helena Vrabec
April 13, 2018
Helena did a great job taking care of me & my car! Thanks! I was happy with my service today as they charged me exactly what was quoted before hand, and did additions work to assist me for future visits! I was happy with my service today as they charged me exactly what was quoted before hand, and did additions work to assist me for future visits! More
by Deborah Lashmar
Employees Worked With
Helena Vrabec
April 13, 2018
Amanda did a great job. Had my car in for repair work. Someone had messed up and forgot to order the part needed. I lost my s#%t. Amanda did a good job of trying to find the Had my car in for repair work. Someone had messed up and forgot to order the part needed. I lost my s#%t. Amanda did a good job of trying to find the part. Really. When that fell through she made sure I had a loaner so I could go home (out of town) and come back when work was done. Made sure I didn't pay more than was quoted. Thank you. Only advice is next time lead with : "We screwed up. We're sorry" More
by Prius
Employees Worked With
Amanda Krug
April 12, 2018
Service and Maintenance I have been a customer of Toyota Town since moving to London in 2005. I will always refer friends well. I have found that the service is always tip t I have been a customer of Toyota Town since moving to London in 2005. I will always refer friends well. I have found that the service is always tip top. My preferred service advisor is Todd. In my experience each advisor has been good but Todd always goes the extra mile. He is competent, trustworthy and totally professional. More
by SandiH
Employees Worked With
April 12, 2018
Professional Job. Well done! Being treated as wanted. Very professional service. Well done. Highly recommended to others. Would not worry about any safety of my serviced vehicles Being treated as wanted. Very professional service. Well done. Highly recommended to others. Would not worry about any safety of my serviced vehicles from this dealership. More
by John Z.
Employees Worked With
Robert Dako, Mike Minarsky, Firis Sharif
April 12, 2018
"When Your Car Won't Start!" I had the strangest situation happen to my vehicle, and I was very pleased with the help I received from Robert Dako a Service Advisor at ToyotaTown. I had the strangest situation happen to my vehicle, and I was very pleased with the help I received from Robert Dako a Service Advisor at ToyotaTown. From the time I phoned in to ask questions to when my car was returned to me, he was pleasant and knowledgeable to deal with. He kept me in the loop at every turn while my car was in the shop and while they were trying to determine what was wrong! I am happy to say the problem was found and fixed very quickly. We appreciated the service and all the follow-up he provided! More
by J. Watson
Employees Worked With
Robert Dako
April 11, 2018
Refreshing smile made my morning! I want to express my experience with Toyota Service this morning and particularly with Amanda who i had a chance to be serviced by. Amanda has just su I want to express my experience with Toyota Service this morning and particularly with Amanda who i had a chance to be serviced by. Amanda has just such a great customer focused attitude. Amanda knew all technical aspects of the repair and made it quick and easy to me to decide on the repair. A wonderful smile accompanied it. Thank you Amanda! More
by Alexey Alimov
Employees Worked With
Amanda Krug
April 11, 2018
First servicing of my 2018 Rav4 I've been a client of this dealership for about 7 years, after relocating to London. Service is always done in exemplary manner. Service staff are c I've been a client of this dealership for about 7 years, after relocating to London. Service is always done in exemplary manner. Service staff are courteous, helpful, and knowledgeable. I absolutely trust my vehicle most emphatically to their care. FYI, this is my third new Toyota, and the second one purchased from ToyotaTown. These people go out of their way to provide you, their client, with a top service experience. Can't speak highly enough of this dealership. More
by RoJo
Employees Worked With
Other Employees :
Lauren Rosetti, Debb Crawford
April 09, 2018
Good Service Everything that needed to be done was properly completed. They even did a little extra touching up of a few scrape spots. I was very pleased with the Everything that needed to be done was properly completed. They even did a little extra touching up of a few scrape spots. I was very pleased with the work that was done. More
by PapaB
Employees Worked With
Amanda Krug, B B
April 09, 2018
The best service in town. I have always found their service to the best. Friendly, knowledgeable and fair and completed on time. No hassle service. Rob makes sure that the re I have always found their service to the best. Friendly, knowledgeable and fair and completed on time. No hassle service. Rob makes sure that the required service is completed at the right intervals to keep my truck running topnotch. More
by 2012 Tundra
Employees Worked With
Scott Howe, Robert Dako
