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ToyotaTown - Service Centre

London, ON

4.8
3,030 Reviews

3,030 Reviews of ToyotaTown - Service Centre

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October 06, 2018

Service I have been going to Toyota for 5 years for service in Toronto. This location is nothing like that one. Called for 2 days to book an oil change and th More

by Terrible service
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Shelby Chisholm, Jodi Connell, Amanda Krug, B B, Helena Vrabec, Debb Crawford
Oct 09, 2018 -

ToyotaTown responded

Hi John, sorry to hear about your poor experience on the phone call. Please contact me directly and let me know how I can help. jrossini@toyota-town.com

October 05, 2018

Great service... as usual! Service Adviser was very meticulous, all concerns were addressed, and the vehicle received service in a timely, professional fashion. Dealership has v More

by Enzo Barberi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Moniz
October 01, 2018

Great customer service I was greeted fast and with a great attitude. I was in for detailing and car looked great and was done for a great price. More

by SandraW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
October 01, 2018

Knowledgeable & Honest Caring Service Advise. Was treated well as a customer nice atmosphere , We love our Camry - Toyota builds great cars , will return in the future .Helena Vrabec keep up the g More

by Camry11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
October 01, 2018

Service appointment Amanda was great to deal with. She went the extra mile to ensure my appointment time was honored. My wait was only 45 minutes. It was the best service More

by Ser498498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
October 01, 2018

Great Service John and Amanda did a great job with my Sequoia. complete catch up service. Addressed issue with my vehicle that were not addressed by other service p More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Krug
September 30, 2018

Service Chelsea Wakefield provided us with excellent customer service. Our rust warranty was honoured and our kids were provided with colouring sheets. We wil More

by Savvy123s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2018

Competitive pricing for oil change Helena promptly checked in the Corolla for its scheduled oil change. I often do my own oil changes myself at home, but it doesn't coast all that much More

by Master Sound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
September 26, 2018

Outstanding as always A big thank you to Jason DeFelice for an outstanding customer service. Jason welcomed me with his usual smile and took the time to explain the service More

by nosseili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2018

Consistently outstanding service I have a 2012 Tundra with 318,000 kms that runs like a Swiss clock thanks to Todd. His service expertise keeps my truck running like new with regular More

by NOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baz Afara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre de Coning
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