ToyotaTown - Service Centre
London, ON
3,025 Reviews of ToyotaTown - Service Centre
Quick and friendly service Took my 2016 Highlander for regular servicing. Work was performed very quickly. Service advisor explained all work that had been done and also about w Took my 2016 Highlander for regular servicing. Work was performed very quickly. Service advisor explained all work that had been done and also about work that should be done next time I come in. I found that helpful Atmosphere was not rushed this time (probably because appointment was around 1:00. Early morning appointments are very rushed in the service area due to number of vehicles being processed) Great lounge for grabbing a snack while you wait More
Toyota Service Rob Dako has serviced my Toyotas for many years. Rob is very professional, knowledgeable and personable. I trust his excellent advice when deciding a Rob Dako has serviced my Toyotas for many years. Rob is very professional, knowledgeable and personable. I trust his excellent advice when deciding about automobile issues. His advice is straight-forward and he always lets me know if the pending service needs to be done right away or down the road. He understands my situation. Rob keeps you informed about the service on your vehicle. I can highly recommend Rob to any customers coming to Toyotatown. Susan R. More
Amanda Krug and Peter Englemana are great! I had two different cars being serviced. Amanda was sympathetic to my need for fast service! She is helpful and gives great advice when needed. Peter I had two different cars being serviced. Amanda was sympathetic to my need for fast service! She is helpful and gives great advice when needed. Peter also gives excellent advice and explains what is needed and how soon it could be completed. They are both patient and have excellent knowledge of my vehicles. I was in and out quickly. Great job! More
Making a bad situation better Best to say that due to busyness and mis-communication an uncomfortable situation was completely avoided because Robert called and we were able to dis Best to say that due to busyness and mis-communication an uncomfortable situation was completely avoided because Robert called and we were able to discuss and resolve a difficulty. Tire season I know is crazy and the dealership is hopping at all times. I very much appreciated the personal phone call and explanation. I left feeling that Toyota cared about making sure everything was done as I needed it. More
MY Toyota-Town Experience From signing the lease agreement , through servicing the vehicle and returning the vehicle to lease a new one, the visits to Toyota-Town have always b From signing the lease agreement , through servicing the vehicle and returning the vehicle to lease a new one, the visits to Toyota-Town have always been pleasant experiences, in that, the service advisors always consulted with my wife or I on the service(s) rendered to our car. More
Todd and Amanda I am planning a long road trip tomorrow and I dropped into Toyotatown for an unscheduled visit to check fluid levels. Todd couldn’t have been more acc I am planning a long road trip tomorrow and I dropped into Toyotatown for an unscheduled visit to check fluid levels. Todd couldn’t have been more accommodating, and Amanda greeted me by name. This was a very positive visit. More
Great people with great professional services. Just want to say that I have been serviced at this location for all my toyota vehicles. Great people with big heart. Very professional services. Thank Just want to say that I have been serviced at this location for all my toyota vehicles. Great people with big heart. Very professional services. Thank you, Toyotatown! More
Attentive service Went in for an oil change and tire balance and had a fluid change service coming up. I was alerted to this and had it done at the same time to avoid a Went in for an oil change and tire balance and had a fluid change service coming up. I was alerted to this and had it done at the same time to avoid a second visit. Todd Servant takes care of my Tundra as if it were his own. More
Another Fantastic Experience On October 24, 2018, I went in to Toyotatown for my annual snow tire installation. I made my appointment a while ago but something had come up that ma On October 24, 2018, I went in to Toyotatown for my annual snow tire installation. I made my appointment a while ago but something had come up that made it necessary to ask if things could go a little quicker than normal. My snows were in storage with Toyotatown so that was also part of the coordination. And I needed an oil change. Well, like always, Todd Servant, the Service Advisor, pulled out all the stops and got my snows installed, my summer tires away for storage and my oil changed along with an extended warranty service inspection in such good time that I was driving away in plenty of time for my other appointment. Todd is awesome! Not only does he work tirelessly to make his client's experience with Toyotatown pleasant and filled with confidence, but he always puts in extra to make sure that all the "i's" are dotted and all the "t's" are crossed so you feel confident that absolutely everything has been done right! I will be back!!! More
Best Service We bought our 2006 Highlander new at Toyota Town and since day 1 Rob Dako has been our service advisor. We feel like he's part of our family. Our H We bought our 2006 Highlander new at Toyota Town and since day 1 Rob Dako has been our service advisor. We feel like he's part of our family. Our Highlander now has over 600000 kms on it and Rob , Joe Moniz and the rest of The service staff are to be credited for it. Thanks guys Liz and Wayne. More