ToyotaTown - Service Centre

Excellent Service from Peter Engelmanas As always my last servicing, with Peter guiding the service, was excellent! Peter is patient, answers all of my concerns and tries his best to make su As always my last servicing, with Peter guiding the service, was excellent! Peter is patient, answers all of my concerns and tries his best to make sure I understand, and know, what areas of concerns they are looking at. He calls if a concern, or suggestion for added servicing, comes up and makes sure I understand the what and why. He also gives me heads up for what may lay ahead in future servicing. He and the team did their best, and actually came in earlier than I expected, to complete the service as soon as possible! I was pressed for time and they respected it. More

Excellent Service I have had Firis as my service advisor on previous service visits to Toyota Town; and like the other times before, service was exceptional. Firis, I have had Firis as my service advisor on previous service visits to Toyota Town; and like the other times before, service was exceptional. Firis, is always thorough with the explanation of what services are to be performed on my 2017 Corolla IM. Although, it is routine maintenance and a tire change; I appreciate that he takes the time. Friendly and easy going; and also quick to return my emails about my inquiries about the extra service needed on my Corolla. More

Professional, and quick service. Had snow tires switched out , maintenance service and replacement of airbags due to recall notice. Work was done quickly and professionally. Was infor Had snow tires switched out , maintenance service and replacement of airbags due to recall notice. Work was done quickly and professionally. Was informed of issues with pre-set radio station needing to be reset after air bag repair and also a bit of chugging in the engine also caused by airbag replacement. Was informed that these problems would subside in a couple of days. good to know. More

Regular Maintenance Service was good, with only one problem. When I booked the appointment for service, I wanted to get my winter tires swapped for summer tires. I was Service was good, with only one problem. When I booked the appointment for service, I wanted to get my winter tires swapped for summer tires. I was told by the girl doing the booking that there was no time for that, but regular maintenance we can do. When the car was done service I got a call from the tech guy who explained to me future recommendation for service. At that time I asked him if they could have swapped my tires that are on rims. He stated that would have been no problem at all. I explained what the girl had informed me that there was no time for tires. The tech mentioned to call him directly next time. Now I have to go else where to switch my tires, definitely an inconvenience! More

Great service experience My experience with Firis in the Service department is always top-notch. When a couple of unforeseen issues came up with my vehicle, he made sure I wa My experience with Firis in the Service department is always top-notch. When a couple of unforeseen issues came up with my vehicle, he made sure I was kept abreast of the status and make back-up arrangements for me in case more time was needed on my vehicle. More

Complete satisfaction Services requested have been completed within reasonable time and staff members are helpful, friendly and courteous. This dealer has been given me e Services requested have been completed within reasonable time and staff members are helpful, friendly and courteous. This dealer has been given me excellent impression on the services it has provided from time to time More

Great Service! Firis was a big help to me this week. He was quick to return my phone calls and emails; assisted in selecting the right tires for my car (not even the Firis was a big help to me this week. He was quick to return my phone calls and emails; assisted in selecting the right tires for my car (not even the most expensive ones); and I found him to be very friendly and easy to deal with. I find ToytotaTown does a good job of selecting their service staff and Firis is no exception. I look forward to dealing with him again in the near future. More

Staff are friendly, and it's a comfortable waiting area. When arriving at the garage, I was greeted by friendly staff. Had a great conversation with MJ while he took down all my information. The waiting ar When arriving at the garage, I was greeted by friendly staff. Had a great conversation with MJ while he took down all my information. The waiting area is always comfortable with lots of seating, plus a complimentary coffee. More

Excellent Service I brought my Venza in for servicing and Helena Vrabec was the Service Advisor that greeted me politely and courteously. Helena was confident and prof I brought my Venza in for servicing and Helena Vrabec was the Service Advisor that greeted me politely and courteously. Helena was confident and professional in every way as she filled out the necessary forms. More

Recall Service & Detailing I brought my car into ToyotaTown in response to a recall notice. Service Advisor Amanda was excellent in getting things set up. While I was there I no I brought my car into ToyotaTown in response to a recall notice. Service Advisor Amanda was excellent in getting things set up. While I was there I noticed that the dealership had a special on detailing so I arranged for another appointment to get that done. The car looked like new when I picked it up. I was very impressed by the quality of service that I received from all the staff I encountered. More