ToyotaTown - Service Centre
London, ON
3,031 Reviews of ToyotaTown - Service Centre
Robert Dako. Service Advisor We trust Robert Dako’s advice and guidance when we have service performed on our Yaris. He has been our service advisor since purchasing our Yaris ne We trust Robert Dako’s advice and guidance when we have service performed on our Yaris. He has been our service advisor since purchasing our Yaris new in 2007. He is knowledgeable and only recommends service that is required. He pointed out some items that need attention but did not pressure us to have the work performed as we are considering acquiring a new vehicle. Rob is a true professional. More
Excellent service The service I received on Apr 18/19 was professional, courteous & timely. All the work performed was excellent & completed when promised. I am comple The service I received on Apr 18/19 was professional, courteous & timely. All the work performed was excellent & completed when promised. I am completely satisfied & would highly recommend this dealership. More
Service Very quick and nice atmosphere to wait in. My daughter liked looking around at all the new vehicles. She even picked out her favourite car. Very quick and nice atmosphere to wait in. My daughter liked looking around at all the new vehicles. She even picked out her favourite car. More
Excellent Service from Peter Engelmanas As always my last servicing, with Peter guiding the service, was excellent! Peter is patient, answers all of my concerns and tries his best to make su As always my last servicing, with Peter guiding the service, was excellent! Peter is patient, answers all of my concerns and tries his best to make sure I understand, and know, what areas of concerns they are looking at. He calls if a concern, or suggestion for added servicing, comes up and makes sure I understand the what and why. He also gives me heads up for what may lay ahead in future servicing. He and the team did their best, and actually came in earlier than I expected, to complete the service as soon as possible! I was pressed for time and they respected it. More
Regular Maintenance Service was good, with only one problem. When I booked the appointment for service, I wanted to get my winter tires swapped for summer tires. I was Service was good, with only one problem. When I booked the appointment for service, I wanted to get my winter tires swapped for summer tires. I was told by the girl doing the booking that there was no time for that, but regular maintenance we can do. When the car was done service I got a call from the tech guy who explained to me future recommendation for service. At that time I asked him if they could have swapped my tires that are on rims. He stated that would have been no problem at all. I explained what the girl had informed me that there was no time for tires. The tech mentioned to call him directly next time. Now I have to go else where to switch my tires, definitely an inconvenience! More
Professional, and quick service. Had snow tires switched out , maintenance service and replacement of airbags due to recall notice. Work was done quickly and professionally. Was infor Had snow tires switched out , maintenance service and replacement of airbags due to recall notice. Work was done quickly and professionally. Was informed of issues with pre-set radio station needing to be reset after air bag repair and also a bit of chugging in the engine also caused by airbag replacement. Was informed that these problems would subside in a couple of days. good to know. More
Excellent Service I have had Firis as my service advisor on previous service visits to Toyota Town; and like the other times before, service was exceptional. Firis, I have had Firis as my service advisor on previous service visits to Toyota Town; and like the other times before, service was exceptional. Firis, is always thorough with the explanation of what services are to be performed on my 2017 Corolla IM. Although, it is routine maintenance and a tire change; I appreciate that he takes the time. Friendly and easy going; and also quick to return my emails about my inquiries about the extra service needed on my Corolla. More
Great service experience My experience with Firis in the Service department is always top-notch. When a couple of unforeseen issues came up with my vehicle, he made sure I wa My experience with Firis in the Service department is always top-notch. When a couple of unforeseen issues came up with my vehicle, he made sure I was kept abreast of the status and make back-up arrangements for me in case more time was needed on my vehicle. More
Complete satisfaction Services requested have been completed within reasonable time and staff members are helpful, friendly and courteous. This dealer has been given me e Services requested have been completed within reasonable time and staff members are helpful, friendly and courteous. This dealer has been given me excellent impression on the services it has provided from time to time More
Great Service! Firis was a big help to me this week. He was quick to return my phone calls and emails; assisted in selecting the right tires for my car (not even the Firis was a big help to me this week. He was quick to return my phone calls and emails; assisted in selecting the right tires for my car (not even the most expensive ones); and I found him to be very friendly and easy to deal with. I find ToytotaTown does a good job of selecting their service staff and Firis is no exception. I look forward to dealing with him again in the near future. More