ToyotaTown - Service Centre
London, ON
3,028 Reviews of ToyotaTown - Service Centre
Fast, friendly and efficient I came in with two problems on my Corolla. Amanda and Ricardo demonstrated excellent team work to diagnose the problems (I had no idea what was wrong I came in with two problems on my Corolla. Amanda and Ricardo demonstrated excellent team work to diagnose the problems (I had no idea what was wrong) and kept me informed about the progress of the repairs. I was in and out in good time and was also informed about a factory recall that needed to be done which we scheduled at a time when their shuttle was available, I've been servicing my car here for a few years, and while the service is usually good on this occasion it was fabulous. More
Service was great. Helena was great a real asset!! I give 5 stars to Helena. She made sure I understood what was needed and the procedure of service for my car. Helena was very pleasant to deal with a I give 5 stars to Helena. She made sure I understood what was needed and the procedure of service for my car. Helena was very pleasant to deal with a real asset to Toyota.!! More
Gold detailing package Brought my 2017 Elantra in for detailing came back looking like when I first bought the car. Excellent and speedy service. I would recommend ToyotaTow Brought my 2017 Elantra in for detailing came back looking like when I first bought the car. Excellent and speedy service. I would recommend ToyotaTown to anyone looking to get detailing done More
Always looking out for us. Awesome job again. You are always looking out for car safety. Nothing gets past your team. Thank you Amanda!!! Looking forward to seeing you soon. Awesome job again. You are always looking out for car safety. Nothing gets past your team. Thank you Amanda!!! Looking forward to seeing you soon. More
Excellent scheduled service My car is now 13 years old and is in excellent running order thanks to Toyota-Town service. When special parts are required, they can still be ordered My car is now 13 years old and is in excellent running order thanks to Toyota-Town service. When special parts are required, they can still be ordered and installed. My wife loves her Highlander. More
Great Service at Toyota Town We have owned a Toyota for many years, Rob and the service department at Toyotatown have been amazing. We highly recommend not only the service but th We have owned a Toyota for many years, Rob and the service department at Toyotatown have been amazing. We highly recommend not only the service but the sales as well. More
Simply outstanding service from Rob and the service centre Arrived on schedule and was greeted with a good morning and a smile. Rob asked why I was in and then told me to enter the waiting area and I would be Arrived on schedule and was greeted with a good morning and a smile. Rob asked why I was in and then told me to enter the waiting area and I would be called. In a few minutes he called me and told me that my service was all set and had a courtesy car waiting for me. Couldn't be happier, not only with the personal service I received but the outcome of that service (detailing). I will be sure to return to Toyotatown for any future needs. Kudos to all involved. More
Great service from Jason DeFelice Brought my car in for an interior detailing and was greeted by a valet and quickly helped by Jason. Jason also identified that my car was in need of Brought my car in for an interior detailing and was greeted by a valet and quickly helped by Jason. Jason also identified that my car was in need of an alignment from their hassle free alignment machine that checks as you drive into their service department. Marwan was the person that detailed my car, and I would not have anyone else do it. He takes great pride in his work and does an outstanding job. From start to finish I was treated by very friendly staff and all my questions were handled promptly. I would recommend Jason DeFelice and the whole Toyotatown team to everyone. More
Rob provided great service Rob was extremely helpful and knowledgeable with my latest maintenance and subsequent follow up visit related to the maintenance. He explained everyt Rob was extremely helpful and knowledgeable with my latest maintenance and subsequent follow up visit related to the maintenance. He explained everything thoroughly. I liked his warm, friendly manner. Many thanks Rob for making my service experience with ToyotaTown such a pleasurable one. More
Great communication from service. My Tacoma was in for the 24k service. I had two other very minor issues (squeaky dashboard when cold; noisy blower fan). All issues were addressed and My Tacoma was in for the 24k service. I had two other very minor issues (squeaky dashboard when cold; noisy blower fan). All issues were addressed and the service person did a great job of communicating with me throughout the day. I picked up the vehicle at about 8pm. While just a short distance from the dealship I heard a noise and discovered a piece of black rubber trim had loosened off the roof and was hanging off the side. I slowed down, turned around and headed back to the dealership within about 4 minutes. The receptionist asked a salesperson to help me out. He was very, very helpful in getting it put back in place. He also was astute enough to notice the other piece was lifting up too and put that one back in place. Didn’t catch his name, but he was exceptionally helpful and kind. Now I’m worried about losing those trim pieces while I’m on the highway! It must have happened while the device area was washing it. The salesperson said it was pretty “aggressive “. So, if I lose those pieces I’ll be back. Thanks for listening. More