ToyotaTown - Service Centre

Great service as always. I always get great customer service from Rob. I brought my car in for a repair and he noticed it was due for an oil change as well. He was able to get I always get great customer service from Rob. I brought my car in for a repair and he noticed it was due for an oil change as well. He was able to get my car in for both on the same day which was great for me as I drive across town to bring my car in. More

Great service The staff was helpful and very friendly! I always have a great experience at Toyota Town! Thank you Todd for all of your help, you are an expert! The staff was helpful and very friendly! I always have a great experience at Toyota Town! Thank you Todd for all of your help, you are an expert! More

No complaints Was in for a basic repair and the job was done quickly/professionally. Friendly customer service from Helena, safe and pleasant drive with shuttle dri Was in for a basic repair and the job was done quickly/professionally. Friendly customer service from Helena, safe and pleasant drive with shuttle driver Rich. More

There’s a reason why ToyotaTown is the best in Canada There’s a reason why Toyotatown is the best dealership in Canada. I’ve been taking my truck to Toyota for over 10 years now. Rob Dako has been phenome There’s a reason why Toyotatown is the best dealership in Canada. I’ve been taking my truck to Toyota for over 10 years now. Rob Dako has been phenomenal over the years... extremely knowledgeable straight shooter. Toyota town you’ve done a great job with your employees please please keep up the good work especially in this day and age... Rob thank you for your service on my truck as usual unprecedented customer service! Your awesome! More

Great and helpful dealership Toyota town has always been great to me. The service advisor Helena has always been great and very helpful every time I am in for service. I would hig Toyota town has always been great to me. The service advisor Helena has always been great and very helpful every time I am in for service. I would highly recommend her as my go to service advisor. More

Fast, thorough and friendly Amanda Krug was an amazing Service Advisor. She knew I was new to the area and to ToyotaTown so she spent extra time with me showing me the ins and o Amanda Krug was an amazing Service Advisor. She knew I was new to the area and to ToyotaTown so she spent extra time with me showing me the ins and outs of bringing the truck in for service. Amanda explained why the oil change would take a bit of extra time (an additional panel to be removed...who knew?!) and then proceeded to show me my very dirty air filters - engine AND cabin...(again, who knew!) and recommended replacement which was done for part cost only - very nice. ToyotaTown also discovered a leaky coolant hose and has set me up to get it fixed. Very happy with today's service and will know exactly what to expect when I come back in next week. I also need to mention that the waiting room is really a lounge area - very comfie couches where I sat and read my book while they worked on my truck. I am a happy lady! More

Always a pleasure Fast & friendly service is always the expectation and ToyotaTown follows through with that every time! Robert had my truck in and out on time, as prom Fast & friendly service is always the expectation and ToyotaTown follows through with that every time! Robert had my truck in and out on time, as promised. Keep up the good work. More

Great Service Advisor. Amanda Krug was very timely and professional, this is why I chose Ken Yates and ToyotaTown for my last 5 vehicles. I hate to say it, but if they don't Amanda Krug was very timely and professional, this is why I chose Ken Yates and ToyotaTown for my last 5 vehicles. I hate to say it, but if they don't come out with a replacement for the Venza, I will be looking at other brands. More

very comfortable experience I had a very pleasant experience yesterday with Helena. The way she explained the new techs happening at the service centre was clear, and soft (makin I had a very pleasant experience yesterday with Helena. The way she explained the new techs happening at the service centre was clear, and soft (making me feel she is very considerate). I also made the purchase for the filters of the car. More

Check Engine oxygen sensor repair first time at a dealership As my first time into a dealership for a repair with frusterations of having my car worked on elsewhere with little to show and lots of money spent Am As my first time into a dealership for a repair with frusterations of having my car worked on elsewhere with little to show and lots of money spent Amanda made my visit as painless as possible. Prior to my appointment she preordered parts needed for active recalls on my car. That step and initiative for customer care saved me another trip back. Thank you! Going to a dealership gave me anxiety with the notion of in going to be charged a lot. This didn't happen! Amanada made sure I knew all of my options for service along with other things that will be coming up in the future. I truly felt she had my best interests in mind and set forth in her actions. I can not thank Amanda enough for her great service while making me feel at ease. I will be back for all my future car needs. Relief to have somewhere you trust to take your car! Thanks again! More