ToyotaTown - Service Centre
London, ON
3,026 Reviews of ToyotaTown - Service Centre
Helena was very kind and knowledgeable. I felt everything was covered getting my winter tires put on. I really had lots of trust in her. Thank you for your wonderful service! You made it more enjoyable with was covered getting my winter tires put on. I really had lots of trust in her. Thank you for your wonderful service! You made it more enjoyable with your wit and charm! More
Todd Servant, Advisor Todd was everything a customer could ask for, professional, knowledgeable, patient and helpful. He answered all questions and gave excellent advice. Todd was everything a customer could ask for, professional, knowledgeable, patient and helpful. He answered all questions and gave excellent advice. On an earlier service, Firis Sharif was excellent too. More
Service Todd is the most helpful person and always takes care of all my needs. He goes above and beyond to make sure my vehicle is operating at 100%. He takes Todd is the most helpful person and always takes care of all my needs. He goes above and beyond to make sure my vehicle is operating at 100%. He takes the time to explain everything to me. i would highly recommend this service department. H. Ernst More
Excellent Service I have had Firis as my service advisor for a couple of years now and I always am treated like a VIP. He is knowledgeable, friendly and responds prom I have had Firis as my service advisor for a couple of years now and I always am treated like a VIP. He is knowledgeable, friendly and responds promptly to any questions I might have. Thanks Firis! More
personal review for Justin Makie..sales advisor By chance or by design, we happened to meet Justin in the parking lot while we were taking a peek at some of the used cars available for sale. Justin By chance or by design, we happened to meet Justin in the parking lot while we were taking a peek at some of the used cars available for sale. Justin stepped up to answer our immediate question, but further invited us in to chat with him re all the options and answer the rest of our questions. He was professional, precise, and very knowledgeable. His charming demeanor and the way he interacted was very comforting and we felt under no pressure at all. He certainly knew his way through the entire process and after taking us on a test drive, we were sold. There were very few glitches and when one did arise re delivery time of the vehicle, Justin rescheduled his own personal time to make that happen to suit our timeline..We can see Justin as a real asset to your organization... More
Tire Change This service was merely a tire change from summer tires to winter tires. Took about an hour and 20 minutes. Found out that in addition to the tire c This service was merely a tire change from summer tires to winter tires. Took about an hour and 20 minutes. Found out that in addition to the tire change, they had washed the car also. I don't usually opt for the free car wash due to the extra time that it takes, however, it was a pleasant surprise this time. More
Todd was incredible. He completed a full service on my vehicle, contacted me immediately if anything needed to be done, and his team's detailing was extremely well done. My car looks brand new! I asked a vehicle, contacted me immediately if anything needed to be done, and his team's detailing was extremely well done. My car looks brand new! I asked a lot to be done in a short amount of time but he had it all done on time with high quality. He also reminded me of the value pack I purchased as well as the extended warranty, which was very helpful. I will definitely be back! Thank you for the great service! More
I'll be back! That's me, not Arnold, speaking. Having dealt with Toyota Town exclusively for both sales and service since 2005, I can say without hesitation that th That's me, not Arnold, speaking. Having dealt with Toyota Town exclusively for both sales and service since 2005, I can say without hesitation that this is a most knowledgeable, thorough and hardworking dealership. Every employee I meet there reflects this corporate philosophy. My service representative, Rob Dako, is very patient in answering my questions and is quite confident that the technicians surrounding him will offer first-class results. Of course I'll be back! More
Amazing customer service. They were great to get my vehicle in quickly and repair it cost effectively. Above and beyond for thinking of ways to save me $400 off the quoted price ! The hardest part of vehicle in quickly and repair it cost effectively. Above and beyond for thinking of ways to save me $400 off the quoted price ! The hardest part of using Toyotatown is that they are so busy. But that’s only because so many people know the quality of the work done here. Great job yet again ! More
I was very pleased with the work and customer service Toyota town presented. Very well managed and very well done work. Want to thank Jason and the team. Toyota town presented. Very well managed and very well done work. Want to thank Jason and the team. More