ToyotaTown - Service Centre
London, ON
2,821 Reviews of ToyotaTown - Service Centre
Toyotatown runs a very efficient service department, as well as a friendly shuttle service for customers who need to leave vehicles for an extended period. In the first few years of operation, no appoint well as a friendly shuttle service for customers who need to leave vehicles for an extended period. In the first few years of operation, no appointment was needed for simple oil changes. This service is not always available now (i.e. no longer express). Robert Dako offers clear and concise information, and is very personable and easy to do business with. More
Very pleased with fast and friendly service,.As well Very pleased with fast and friendly service,. As well the knowledge about the particular problem with my car, Also impressed with Covid safety prec Very pleased with fast and friendly service,. As well the knowledge about the particular problem with my car, Also impressed with Covid safety precautions Toyota has implemented to ensure customers and staff are safe. More
Friendly Service and Great Work! Thanks for all your help with getting the vehicle ready for winter, and keeping her running smoothly with the amazing brake service done! with getting the vehicle ready for winter, and keeping her running smoothly with the amazing brake service done! More
I have dealt with Amanda Krug a number of times when servicing my RAV4. She is knowledgeable, friendly and goes above and beyond in terms of customer service. Highly recommended. servicing my RAV4. She is knowledgeable, friendly and goes above and beyond in terms of customer service. Highly recommended. More
Amanda Krug was amazing during my last visit. Everything went seamlessly. The whole team at ToyotaTown deserves recognition in how they're working with the new normal. I am very pleased and would recommend went seamlessly. The whole team at ToyotaTown deserves recognition in how they're working with the new normal. I am very pleased and would recommend them to anyone. Great job! More
The service was well organized and easy going. Amanda Krug was professional and well knowledgeable about any questions or concerns I had. Always easy going when I need to bring my vehicle in for service. Krug was professional and well knowledgeable about any questions or concerns I had. Always easy going when I need to bring my vehicle in for service. More
I realize we’re in the midst of a pandemic, but to say that this dealership is disorganized would be fairly accurate. Since purchasing my car I have: Discovered that the online description of the vehicl that this dealership is disorganized would be fairly accurate. Since purchasing my car I have: Discovered that the online description of the vehicle was inaccurate. Had to have the car re-detailed because the first attempt was pitiful. Told that there was no record of the snow tires that came with the car. Told I would have to wait six weeks for an appointment to put on the snow tires. Now... I have had the privilege of dealing with Brian Komar who did a great job of remedying these problems... it just seems like an awful lot of issues right from the start. Put it another way... if someone were to ask me how my time has been with ToyotaTown, and I simply listed what I’ve experienced... do you think they’d visit your dealership? More
We have been dealing with Toyotatown for more than twenty years. We have always been happy with the service we get. Todd has been fair and honest with us. years. We have always been happy with the service we get. Todd has been fair and honest with us. More
Todd was very flexible with my appointment time, friendly and kept me well informed about my vehicle. I appreciate the communication from Toyota and their prompt response. and kept me well informed about my vehicle. I appreciate the communication from Toyota and their prompt response. More