ToyotaTown

He REALLY listened to me Hello, I recently leased a Scion Xb from Toyota Town through Baz. As I do not participate in online reviews, I wanted to let you know how pleased Hello, I recently leased a Scion Xb from Toyota Town through Baz. As I do not participate in online reviews, I wanted to let you know how pleased I was to work with him. I know you have a big sales team there, and of all of them, he was right for me for some important reasons: 1. He REALLY listened to me. I was trying to decide between a Yaris (which I was previously in) and a Corolla (which I thought was the only other option in my price range). He heard what I was not saying, (which was that neither choice was really right for me in spite of what all other sales folks had tried to convince me) and realized that I needed a bigger and more comfortable vehicle, and wanted a different 'look' than either of them offered. He also 'got it' that I did not want a high EMF panel inches from my chest, and instead of highlighting the benefits of the electronic gagetry of the Corolla dash, brought out the Scion which has the set-back dash with fewer electrical options there. I have to say I had that initial choice conversation with more than one person at other dealerships (since I originally leased in Toronto), and NOT A SINGLE person ever thought to suggest the Scion Xb. He got me into the RIGHT vehicle for me. 2. He spoke at my pace. I had placed calls making some initial inquiries to your dealership, but the fellow that got back to me a) did not answer the question I asked AND talked so fast I could not process the info he was giving me. Sales people should speak at the same pace that their customer does. More than once I avoided visiting your dealership because it seemed I was not connecting with someone who was really listening and giving me the info at the pace I needed. I felt rushed on basic questions. 3. He did not overload me with information I did not need. I gave him a cue on this and he followed completely. I had little interest in brakes, tires and all of that. I needed to fit comfortably in the vehicle of my choice, and had a few other key criteria. He focussed on those in depth, which was what I needed, then was available to answer the other stuff if I needed it. 4. He was relaxed, which allowed me to be relaxed enough to make a quick and wise decision. It was an important factor. 5. He let me test drive the vehicle on my own, after a drive with me. That allowed me to really 'try on' the vehicle and make my final decision quickly. These things may seem obvious and standard protocol for sales folks, but Baz really delivered on them and made the entire experience really pleasant. More

New Car purchase with Ken Yates Ken was our sales rep when we purchased our first Rav4 in 2011. My husband was in a serious car accident which totalled our Rav4 but saved my husband Ken was our sales rep when we purchased our first Rav4 in 2011. My husband was in a serious car accident which totalled our Rav4 but saved my husband's life. We naturally returned to Toyota Town and Ken for the replacement Rav4 as we now knew for certain that the safety standards for Toyota vehicles was very high. Ken was excellent and got us exactly what we wanted quickly. More

Great Experience Frank Circelli is a great salesmen to have, he understands your needs, and there is no pressure to buy. He knows his product. Fully Recommend Frank. Frank Circelli is a great salesmen to have, he understands your needs, and there is no pressure to buy. He knows his product. Fully Recommend Frank. Thank you Frank!! More

Amazing. This is my 6th RAV 4! I love the RAV 4. I am driving my 6th one! Sylvia Donovan and Toyotatown rock! The service department is fabulous and treats their customers excellent I love the RAV 4. I am driving my 6th one! Sylvia Donovan and Toyotatown rock! The service department is fabulous and treats their customers excellently! More

Excellent Customer Service Baz is an amazing sales consultant for Toyota. He is very knowledgeable and helpful in determining the type of vehicle for your lifestyle. Thanks Baz Baz is an amazing sales consultant for Toyota. He is very knowledgeable and helpful in determining the type of vehicle for your lifestyle. Thanks Baz! More

Excellent services from Millad Kaberi I bought my first Toyota Corolla LE 2016 from Toyota Town and I am very much pleased with services provided by Millad Kaberi . He explained me about a I bought my first Toyota Corolla LE 2016 from Toyota Town and I am very much pleased with services provided by Millad Kaberi . He explained me about all the functions of the car, all paperwork , licence plate and took care of all the things. I am really happy to deal with Millad Kaberi from Toyota Town. Thanks !! More

Excellent service from Sylvia Donovan and Nicole in finance. As always with Sylvia Donovan we are given excellent service in a timely fashion. This is the 4th Toyota vehicle we have purchased through her and w As always with Sylvia Donovan we are given excellent service in a timely fashion. This is the 4th Toyota vehicle we have purchased through her and would do so again if we need a new vehicle in the future. The Rav 4 Limited is a great vehicle for my husband and myself. More

can't wait to buy my next toyota from Baz I travelled far to pick up my 2015 Rav4 AWD, Baz Afara picked me up from the airport and had my vehicle and all the paper work ready to go. Thank you I travelled far to pick up my 2015 Rav4 AWD, Baz Afara picked me up from the airport and had my vehicle and all the paper work ready to go. Thank you Baz for lunch and the wonderful and courteous service. Our family loves the new Rav4. thank you . More

Thanks to Shawn for kind, courteous service in my recent purchase of a used vehicle. Very friendly and helpful staff and sales people. Would recommend. to Shawn for kind, courteous service in my recent purchase of a used vehicle. Very friendly and helpful staff and sales people. Would recommend. More

Toyota Tim is Terrific! Tim showed us all of the options and then got us into the right vehicle. Our new Highlander is exactly what we need. Knowledgeable. Respectful of our Tim showed us all of the options and then got us into the right vehicle. Our new Highlander is exactly what we need. Knowledgeable. Respectful of our time. He went the extra mile, all the way to a deal happily done. Thanks Tim! More