ToyotaTown

A pleasure to do business with. Gwen Jones at Toyota Town went above and beyond to secure a sale on a nice used vehicle. She handled all the necessary paperwork very quickly and know Gwen Jones at Toyota Town went above and beyond to secure a sale on a nice used vehicle. She handled all the necessary paperwork very quickly and knowledgeably. Thanks again. More

Overall great experience! I recently signed a lease for a 2015 Corolla Sport at Toyota-town. The salesman I dealt with, Terry Northup, was a pleasure to deal with. Pleasant, pr I recently signed a lease for a 2015 Corolla Sport at Toyota-town. The salesman I dealt with, Terry Northup, was a pleasure to deal with. Pleasant, professional, humble and got me the deal I was looking for on the perfect car. I'm very impressed with the service I received. More

Excellent Experience I just purchased a new 2015 Rav4 Limited. Shawn Longsworth was a real pleasure to deal with. He was very professional, friendly, knowledgeable and mad I just purchased a new 2015 Rav4 Limited. Shawn Longsworth was a real pleasure to deal with. He was very professional, friendly, knowledgeable and made the whole buying experience easy and stress free. I would highly recommend any new purchaser to deal with Shawn, and Toyotatown. More

Solid Customer Service After dealing with a failing car for the last few months I began looking for a replacement. After visiting some other dealers and communication with After dealing with a failing car for the last few months I began looking for a replacement. After visiting some other dealers and communication with ToyotaTown via email we decided to stop in and look at a used Rav4 that just became available. Our sales rep, Shaun Smith was excellent to deal with and took the time to find out what we were looking for and go over the options of what we would be looking at for the model we test drove vs. a new one. This made the decision easier to understand. We came in near closing but never once felt rushed through the process. Janine Feenstra went over all the options, additional items and helped with the final documents. She was very knowledgeable with all of the options and add-ons available. Prior to picking up the vehicle there was a delay in getting the trailer hitch. Shaun was great at communicating the updates to me and when the hitch arrived a loaner was arranged for me to drop off my Rav to get the work done so I wasn't without a vehicle. Prior to leaving I found out that this was his personal car as the loaner had fallen through. That's dedication by someone who cares about the customer experience. I'll be sure to remember that kind of treatment in the future. More

Great Service, Great Guy!! I got my 2005 Matrix here and have been bring it back for service since then. Robert Dako has always been great, informative and very help full. I got my 2005 Matrix here and have been bring it back for service since then. Robert Dako has always been great, informative and very help full. More

Excellent customer service! Over and above my expectations! I just purchased my first new car, a 2015 Toyota RAV4 in Blue Crush! Baz Afara was such a pleasure to deal with. He was very knowledgeable and patient I just purchased my first new car, a 2015 Toyota RAV4 in Blue Crush! Baz Afara was such a pleasure to deal with. He was very knowledgeable and patient regarding all the questions that I had. I picked up my new car on my birthday. When I arrived, there was a bow on the top of my car and Baz had chocolate cupcakes for me! I was very happy with my experience at ToyotaTown. More

Friendly, honest, a GREAT experience!! We just purchased a new vehicle from Terry Northrup at ToyotaTown. I cannot say enough about what a pleasure it was dealing with him. His friendly p We just purchased a new vehicle from Terry Northrup at ToyotaTown. I cannot say enough about what a pleasure it was dealing with him. His friendly professional manner, and patience when answering our many questions were greatly appreciated. He made the purchasing of a vehicle a very enjoyable experience. If you are looking for a new vehicle I recommend ToyotaTown, and I highly recommend you connect with Terry Northrup. You won't regret it!! More

A very pleasent experience Just bought my third vehicle from this Dealership - Scion, Matrix and now RAV4 AWD. Have had nothing but positive dealings with all involved. Gwen Jon Just bought my third vehicle from this Dealership - Scion, Matrix and now RAV4 AWD. Have had nothing but positive dealings with all involved. Gwen Jones, the Sales person was great to deal with. Her knowledge of the process made the buying of the RAV4 very smooth and uncomplicated. I am looking forward to deal with Gwen again next year when it is time to replace the Scion. WH. (came in to change snows on Matrix, ended up getting a new RAV 4) More

Best purchase experience of a 2015 Rav4 Limited! The experience at Toyota Town in London was like none other. From a simple curiosity of a test drive to driving away owning a brand new 2015 Rav4; the The experience at Toyota Town in London was like none other. From a simple curiosity of a test drive to driving away owning a brand new 2015 Rav4; the experience was amazingly exciting. From the moment I met Tony, I felt very at ease. He was very courteous, took his time to clearly explain everything in detail as he walked me through it all. The same equal service was provided by Janine who help with the financial process. I cannot thank them both enough for the great experience that was received. I highly recommend that anyone reach out to them when looking to buy a vehicle. You won't regret it! More

Very positive I just purchased a new vehicle from Toyota Town and had a fantastic experience with each employee I dealt with. The Floor Manager Sean Cragg was very I just purchased a new vehicle from Toyota Town and had a fantastic experience with each employee I dealt with. The Floor Manager Sean Cragg was very friendly and professional, Baz Afara was my sales person and he was very calm, honest and friendly throughout the process. Janine Feenstra the Financial Services Manager was extremely helpful and thorough. I was able to be in contact with her even on her day off. Due their efficiency I was able to close on the sale and drive away in my car in less than 48 hours even with a couple customized requests. They have a great team at Toyota Town. More