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ToyotaTown
London, ON
7,587 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,587 reviews
April 14, 2016
Sylvia Donovan -- Advice and Help I replaced an older Matrix by somthing else Toyota. Sylvia Donovan had sold me the Matrix years ago. Hence I returned to her because I knew that I wa I replaced an older Matrix by somthing else Toyota. Sylvia Donovan had sold me the Matrix years ago. Hence I returned to her because I knew that I was going to get competent advice. I ended up leasing a new Yaris (because that was what best matched my needs). Sylvia was diligent to explain options and to move the transaction as a brieze. From start to end this was excellent service. In any dealing with Toyotatown in London on Wharncliffe, I shall turn to her first. More
by H Jurgensen
April 14, 2016
The Very Best Service Department and Dealership I regularly attend Toyota Town for servicing, and it is always a wonderful experience. Everyone is lovely and super helpful. The visits are fast, easy I regularly attend Toyota Town for servicing, and it is always a wonderful experience. Everyone is lovely and super helpful. The visits are fast, easy, affordable, and they always make sure to update you on how things are going throughout your appointment and explain everything very well. They take excellent care of you and your car and it is always a pleasure to visit the Service Department and Toyota Town. Thank you so much! More
by KM
April 14, 2016
Above and beyond service! My wife and I purchased a 2014 Toyota Sienna from ToyotaTown in London, and we were extremely impressed with the service we received from Stephanie Da My wife and I purchased a 2014 Toyota Sienna from ToyotaTown in London, and we were extremely impressed with the service we received from Stephanie Davis. Stephanie is very friendly, knowledgeable, and went above and beyond our expectations in her hard work on our behalf, as well as in her approachability and availability to work with us throughout the buying process. More
by JandA
Employees Worked With
April 13, 2016
Always a great experience We recently acquired a 2016 Toyota Tacoma from Toyota Town in London. Sylvia Donovan has always done her best matching us up with just the right vehic We recently acquired a 2016 Toyota Tacoma from Toyota Town in London. Sylvia Donovan has always done her best matching us up with just the right vehicle. I have been dealing with Sylvia for the last 20 years and she never steers me wrong. Its nice to have someone you can truly depend upon when purchasing a new car. More
by creaghel
Employees Worked With
April 13, 2016
Excellent service Came looking for a new car, and got exactly what I wanted. Service was excellent, Shawn Longworth was great to deal with. Has no issues with anything Came looking for a new car, and got exactly what I wanted. Service was excellent, Shawn Longworth was great to deal with. Has no issues with anything while dealing with anyone. More
by neely123
April 12, 2016
Extremely enjoyable I was dealing with the sales associate Shawn Longworth of ToyotaTown in London in search of a good car. It didn't take long to find the right fit for I was dealing with the sales associate Shawn Longworth of ToyotaTown in London in search of a good car. It didn't take long to find the right fit for me and I found working with Shawn was so enjoyable. I told him that I had never been so happy to part with $20k before in my life but I can assure you, I have no regrets. I look forward to visiting in the future for all my auto needs. This is truly the best auto shopping experience I have ever had and I will highly recommend shopping at ToyotaTown to all my friends and family. More
by Kim Gibbard
April 12, 2016
Excellent As always, our experience with Sylvia Donovan at Toyota Town in London was beyond excellent. She explained all our options and helped us make the righ As always, our experience with Sylvia Donovan at Toyota Town in London was beyond excellent. She explained all our options and helped us make the right choice. We love our new RAV4 Hybrid! More
by JaneVA
Employees Worked With
April 12, 2016
Baz was great he found the right unit for me. Thank you.. This my second purchase in less than year.All went well.l would recommend tayotatown to any of my friends.Baz thank you the experience This my second purchase in less than year.All went well.l would recommend tayotatown to any of my friends.Baz thank you the experience More
by Steve
April 12, 2016
You the man! Jason exemplifies customer service and is an asset to the service department. He's my #1 goto guy to get it done right. He ensures all issues brought Jason exemplifies customer service and is an asset to the service department. He's my #1 goto guy to get it done right. He ensures all issues brought to his attention whether big or small are recorded on work order and resolved in an equitable manner. More
by Robster
Employees Worked With
April 11, 2016
Excellent salesperson We had Shawn Longworth sell us a used Toyota Corolla . He was very helpful, friendly and very understanding. He was also very entertaining as well whi We had Shawn Longworth sell us a used Toyota Corolla . He was very helpful, friendly and very understanding. He was also very entertaining as well which help relieve the stress of buying a vehicle.So I would highly recommend Toyota Town as a dealership. Lots of selection . More
by Stephen
