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ToyotaTown
London, ON
7,493 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,493 reviews
June 01, 2016
Good Service It is my first car ever, but buying it is an enjoyable experience. Stephanie told me everything and gave me a great price. It's a good choice to selec It is my first car ever, but buying it is an enjoyable experience. Stephanie told me everything and gave me a great price. It's a good choice to select this dealer. More
by xipeng
Employees Worked With
June 01, 2016
Efficient-Detailed Professional Welcomed and greeted enthusiastically. Baz came into work from home to assist me. He was focused on my transaction and communicated directly. Highl Welcomed and greeted enthusiastically. Baz came into work from home to assist me. He was focused on my transaction and communicated directly. Highly recommend him to friends or family. Scion iM drives as nimble as it looks. Great on fuel and easy to park with rear camera. Great product & great service! More
by Andrew Stephens
Employees Worked With
May 31, 2016
Toyota Town exceeded expectations Brought my 2015 Tundra in for service along with having a factory tonneau installed. Rob was a pleasure to deal with and I appreciate his expertise an Brought my 2015 Tundra in for service along with having a factory tonneau installed. Rob was a pleasure to deal with and I appreciate his expertise and friendly attitude. Don't hesitate to have your vehicle served at Toyota Town in London Ontario: More
by Frosty
Employees Worked With
Robert Dako
May 31, 2016
Great Service This is my third Toyota purchased from Toyota Town. I have nothing but positive things to say about the vehicles that I have purchased and the treatme This is my third Toyota purchased from Toyota Town. I have nothing but positive things to say about the vehicles that I have purchased and the treatment that I get from the service department. Rob is always very helpful and takes the time to explain what is required and why. I feel very comfortable leaving my maintenance to Toyota's experts. More
by Nate
Employees Worked With
Robert Dako
May 30, 2016
'Refreshing' Coming from someone with 3 kids and a busy life it was a refreshing to come across Rob at the service desk. Somehow Rob was able to be thorough in ta Coming from someone with 3 kids and a busy life it was a refreshing to come across Rob at the service desk. Somehow Rob was able to be thorough in talking us through necessary service work and at the same time be efficient and respect our budget. Spending money on vehicles is never easy but Rob was able to soften the blow. More
by B.J.
Employees Worked With
Robert Dako
May 30, 2016
Stellar Rob was very kind and educational when it came to my service. I will certainly be coming back to this location to have all my future needs serviced. T Rob was very kind and educational when it came to my service. I will certainly be coming back to this location to have all my future needs serviced. Thanks Rob! More
by StephB
Employees Worked With
Robert Dako
May 30, 2016
Amazing Service It was my first time visiting Toyota town service department. The adviser was very thorough and explained things to me very clearly. I will definitely It was my first time visiting Toyota town service department. The adviser was very thorough and explained things to me very clearly. I will definitely return!! More
by platt's
Employees Worked With
Robert Dako
May 30, 2016
First Time with Toyota Town I just bought a 2015 Camry. This is my fifth Camry. The people at Toyota Town were all very friendly and helpful. Stephanie Davis was the salespers I just bought a 2015 Camry. This is my fifth Camry. The people at Toyota Town were all very friendly and helpful. Stephanie Davis was the salesperson and she was very knowledgeable and pleasant throughout the whole process. She even made the connection between my cell phone and the car system for me at the time of delivery. Janine Feenstra looked after the financial end of things and was also very pleasant and helpful. TototaTown seems like a nice place to do business. Ken Phipps More
by Kenny
May 26, 2016
Awesome experience! After doing our share of research, my husband and I were sold on purchasing a pre-owned Prius V. But where to begin? After visiting other dealerships After doing our share of research, my husband and I were sold on purchasing a pre-owned Prius V. But where to begin? After visiting other dealerships within our hometown of Waterloo, we were feeling a bit lost in a lack of customer care to help us find a 2012 Luxury model. Thankfully my husband found the listing at Toyota Town! There it was - our 'new' 2012 Prius V (in red, no less!) clearly listed with all the amenities we were looking for and even some surprising extras! An email sent out over the weekend by us was quickly and professionally responded to by Tara Shepherd, the Customer Care Department specialist. Tara linked us with Product Advisor, Stephanie Davis, who I requested through her glowing recommendations found here on these reviews. We drove that evening to the dealership and we were NOT disappointed as Stephanie identified our needs immediately, worked tirelessly for our offer (even past closing time!), and successfully landed us a deal that we were more than pleased to receive from Jackie Vera in Finance. Janine Fenestra handled the closing of the deal with expertise and efficiency. We are more than satisfied with the professionalism at Toyota Town. This level of client care commitment is what sets this dealership apart from its competition. We will certainly be sharing our experience with our colleagues and friends. It was worth the drive to London! More
by 732Waterloo
May 25, 2016
would definitely recommend Toyota Town GREAT service. excellent waiting lounge and attentive staff. Have been a customer for 5 years and can't think of anything bad to say. Toyota Town is GREAT service. excellent waiting lounge and attentive staff. Have been a customer for 5 years and can't think of anything bad to say. Toyota Town is where I'll stay! More
by kegr1
