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ToyotaTown
London, ON
6,715 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,715 reviews
November 14, 2015
Never again! I have recent negative experience dealing with used car sales department at this dealership. I called to inquire about one of the used vehicles Toyot I have recent negative experience dealing with used car sales department at this dealership. I called to inquire about one of the used vehicles Toyota Town has listed for sale, 2008 Toyota Camry, and my call got transferred to Tara Shepard. She kindly provided me with some information and asked if I want to test-drive a car. She also noted my 416 area code and I confirmed that I will be coming there from Toronto. I proposed time and Tara assured me that the car “will be at the front waiting for you”. At my surprise when I arrived at the dealership, sales man informed me that the car is not at the dealership at the moment and that he cannot estimate when it will be back; the best he can do is to call me when the car returns. He was sorry for my meaningless trip, but could not help with anything. This is inappropriate practice for a dealership of this caliber. Ms. Shepard demonstrated a lack of professionalism in what appears to be a very simple task of setting up an appointment. Ms. Shepard should have taken responsibility for mishap and at the least should have offered some in-person apology and, perhaps, some compensation for the worthless trip. That was my first and the last visit to this dealer! Never again! More
by Car shopper
Employees Worked With
Frank Circelli
Helpful November 13, 2015
Pleasant experience I searched for a new van online, and was sending emails to different dealers to collect information. Shawn Longworth of Toyota town was among the very I searched for a new van online, and was sending emails to different dealers to collect information. Shawn Longworth of Toyota town was among the very few who was patient and prompt in replying all my emails long before I made any decision. I liked his friendly and attentive attitude, and he was not any different when I decided finally to go to the dealership to see the van and dealt with him in person. Shawn also showed serious interest to win my business and he went extra miles offering different alternatives to meet my preferences. I am satisfied with the experience and recommend both the dealership and him for the business. More
by Sael
November 11, 2015
Love my new Highlander Very happy with our new Toyota Highlander and the service during the sales process was outstanding. Thanks Sylvia and Toyotatown for everything - cou Very happy with our new Toyota Highlander and the service during the sales process was outstanding. Thanks Sylvia and Toyotatown for everything - couldn't be happier with the decision to come back to Toyota. More
by Brent
Employees Worked With
November 11, 2015
Excellent buying experience Completely satisfied with my experience of buying a 2016 Tocoma. Tony Coyles and Vladimir Stepancev were terrific to deal with. I look forward to cont Completely satisfied with my experience of buying a 2016 Tocoma. Tony Coyles and Vladimir Stepancev were terrific to deal with. I look forward to continuing a relationship with ToyotaTown More
by newtacoma
Employees Worked With
Tony Coyles , Vladimir Stepancev
November 11, 2015
Excellent service I am very satisfied with my new car and my whole experience at Toyota Town. Shawn was great to deal with and I definitely would recommend Shawn. I am very satisfied with my new car and my whole experience at Toyota Town. Shawn was great to deal with and I definitely would recommend Shawn. More
by Mick
Employees Worked With
November 05, 2015
Love our new Car I am very happy with my new Toyota Camry and would like to thank SHAWN for the great work he did on our behalf. We feel satisfied with the quality of I am very happy with my new Toyota Camry and would like to thank SHAWN for the great work he did on our behalf. We feel satisfied with the quality of our purchase and very satisfied with the service received from SHAWN. This is our second purchase with SHAWN. More
by derek
Employees Worked With
November 05, 2015
Great service from Shawn Had a second great experience with Shawn.This is our second Car purchased through him. Very happy with our new Camry. Great service. Will definitely r Had a second great experience with Shawn.This is our second Car purchased through him. Very happy with our new Camry. Great service. Will definitely recommend Shawn. More
by derek
Employees Worked With
November 04, 2015
No Appointment Necessary We had just returned from Toronto and noticed a scraping noise on the underside of our car. Many thanks to Firis Sharif for having our car serviced w We had just returned from Toronto and noticed a scraping noise on the underside of our car. Many thanks to Firis Sharif for having our car serviced without an appointment! More
by Nick and Linda Spanos
Employees Worked With
Firis Sharif
November 03, 2015
A+ dealer I was very pleased with experience and value in my purchase of a new Tacoma. Tony was a pleasure to deal with and true to his word. An honourable expe I was very pleased with experience and value in my purchase of a new Tacoma. Tony was a pleasure to deal with and true to his word. An honourable experience indeed. More
by "C"roughneck
November 02, 2015
Extremely Happy! We are so happy with our new 4Runner! Frank Circelli gave us all the detailed information that we needed to make the purchase and he made it a very s We are so happy with our new 4Runner! Frank Circelli gave us all the detailed information that we needed to make the purchase and he made it a very smooth process. We were very impressed by his professionalism. We would definitely refer our friends to ToyotaTown to see Frank. More
by Linda
Employees Worked With
Andre, Frank Circelli
